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Jake and Jonathan

150 EpisodesProduced by Jake Knapp & Jonathan CourtneyWebsite

Jake and Jonathan (formally Product Breakfast Club) is a behind the scenes look at how some of the best companies in the world design their products. Jake Knapp, NY Times best-selling author of "Sprint", has helped companies like Slack, Nest and 23andMe build successful products. Jonathan Courtney, … read more


79: No, “Empathy” won’t solve all your design problems

Tim & Amr are filling in for Jake & Jonathan this week—which means you'll actually get to listen to an episode related to the product world (shots fired)! They talk about how you shouldn't aim for empathy in design. And how books don't work.

  1. Tim on Twitter
  2. Amr on Twitter
  3. Amr on Instagram
  4. Why I Don't Believe in Empathic Design---Don Norman---Adobe Blog
  5. Book: The Design of Everyday Things
  6. Book: Competing Against Luck: The Story of Innovation and Customer Choice
  7. Jobs-to-be-Done
  8. Book: Rework
  9. Jason Fried
  10. DHH
  11. Mike Matas
  12. Andy Matuschak
  13. Why books don't work---Andy Matuschak
  14. Quantum Country
  15. Learning How to Learn: Powerful mental tools to help you master tough subjects---Coursera
  16. Book: Buy Sprint! 📘🏃‍♀️
  17. Book: Buy Make Time! 📗⏰
  18. AJ&Smart + Jake Knapp Official Design Sprint Masterclass: 🥇😯
Your Hosts:
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