ISG Digital Dish

Given recent global events and current economic disruption, change has never felt so constant and so urgent. It’s safe to say that most organizations have embarked on at least one major digital transformation project in the last 36 months. With all these deep investments, it’s alarming to learn that the vast majority of business transformations fail, according to research, even those with a change management program in place. Why are these programs falling short of achieving their business cases?      

To get to the bottom of this question, we spoke to Ema Roloff, a digital transformation and change management expert, and, at the time of recording, Director with  Naviant*. In a conversation with Digital Dish host Missy Lawrence, Ema shared her definition of change management and the part it plays in combatting the number one reason many digital transformations fail. Listen in to hear why she believes a people-oriented approach is critical to making any transformation successful. And don’t miss her top tips on creating an environment that will ensure your transformation program constantly maintains momentum.

*Ema is now at the time of publication, a Director with EIS Group