ISG Digital Dish

Prior to the Covid-19 pandemic, IT industrialization was already revolutionizing the way we do business. The pandemic has only increased the need for enterprises to improve performance and efficiency to retain competitive advantage. Tune into this episode to learn how a resilient, reliable and optimized IT organization is key to improving service, productivity and overall agility.

Joining host Jeanne Cuff to discuss this topic is Leslie Scott, VP & CIO, IT Enterprise Services at Stanley Black & Decker. Scott shares her experiences and lessons learned industrializing the delivery of IT services and managing a major transition – remotely – during the pandemic. Their conversation covers other current issues common to many global enterprises, including the supply chain crisis, staffing challenges and the future of the workplace.