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Industry Alchemist

45 EpisodesProduced by Industry AlchemistWebsite

ALCHEMY can be defined as "a seemingly magical process of transformation or creation," according to the Oxford English Dictionary. This podcast exists to tell the stories of entrepreneurs, business owners, and leaders (doing just that, in their industry). Welcome to Industry Alchemist, formerly Colo… read more

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Episode 14-PROOF: Interview with Executive Director, Eric Voogt & CX Director, Stefan Ramsbott

Attorney Eric Voogt and his paralegals know all too well what a pain it is to make sure key parties in a legal case receive important legal documents such as subpoenas, summons, eviction notices, or restraining orders. These documents must be served by a specific deadline and by a third party not involved in the legal matter. Sometimes it’s difficult to make contact with the person to be served (known as a respondent), especially if they are trying to actively evade the serve. Typically a process server is hired to locate respondents and serve the documents. Occasionally, servers claim to have served the documents, when in fact, they have not. So, it is often a paralegal’s job to manage this entire process and obtain the proof that it has occurred; which can tie up their time with endless phone calls and sleuthing of their own. Eric and his team have come up with a better way to hire process servers and track the delivery of legal documents in real-time using technology. Listen as two of PROOF’s co-founders (Executive Director Eric Voogt and Director of Customer Experience Stefan Ramsbott) describe how the PROOF platform tackles these challenges with due process. Whether you’re with a law firm, are a process server, or an individual without a lawyer who needs a process server for your case, give the episode a listen to get a code for your first serve free when you sign up on the PROOF platform. And for additional information about PROOF, please visit

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