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In Trust

58 EpisodesProduced by Spotlight Trust's Lisa Lambert and Rick KitagawaWebsite

A podcast about how to build the most valuable asset for leaders, organizations, and communities alike: TRUST. We interview leaders from all different walks to explore how trust has transformed their work and get their perspectives, practical advice, and lessons learned on how to earn, extend, stren… read more


Trust and Decision Engineering - Interview with Michelle Florendo - EP 51

How do you untangle big, messy decisions?

How do you make collective decisions within organizations that everyone can get behind, even if they disagree?

Who better to ask these questions to then Michelle Florendo, a decision engineer and award-winning coach for type-A professionals (who also happens to host a podcast called Ask a Decision Engineer). Michelle uses a blend of decision engineering, design thinking, and lean startup principles to help her clients achieve their goals. Michelle has guest-taught on career decision making in Stanford's famous Design Your Life course, was a founding member of the Forbes Coaches Council, coaches for Startup Parent, and teaches a course on decision making for Stanford Continuing Studies.

In our conversation we talked about the relationship between trust and decision making, why decision making is less like shooting an arrow and more like steering a ship, and what defines a quality decision.

If you’re looking to make better quality decisions as a leader and with your organization, then you won’t want to miss this episode of In Trust.



In Trust is produced by: Spotlight Trust.  Learn more about building, earning, extending, and repairing trust and download all our free resources at You can also pick up our new book, The Future is Trust, at

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