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Impact Makers

100 EpisodesProduced by Jennifer McClureWebsite

The Impact Makers Podcast with Jennifer McClure is a weekly podcast for people who are interested in making a positive difference in the world not only through their work, but also through how they choose to live their lives.


041: How Leaders Can Step Up to Promote Racial Justice and Equity in the Workplace with Katie Augsburger

My guest today is Katie Augsberger, who is an employee experience strategist that’s disrupting how we think about employee experience, and helping organizations to rethink their policies and practices to create a more healing and inclusive workplace for all of their employees.

I was first introduced to Katie through my friend Laurie Ruettimann’s podcast in early 2019, and then shortly thereafter Laurie introduced the two of us so we could connect, and get to know each other better.

You’ll hear more about that phone call in this conversation today, but let’s just say that I felt that I made a less than positive impression during our chat, and I was grateful then - and even more grateful now - for Katie’s grace, support, and forgiveness.

I hope that you will find this conversation today helpful to you in your learning journey, and take action, along with me, to create a network of authentic relationships with a diverse group of people, a more equitable workplace, and a better world where all people feel welcomed and included, and they can thrive. 


Topics Discussed In This Episode:​​

  • We’re all on a learning journey to understand “How do I show up based upon my identity, and how do I not do harm?”
  • We have to call people in, and not call people out. But also, those people who get called in have to have the grace to hear feedback about how they’re showing up.
  • The importance of building authentic relationships with black and brown folks in order to see potential in them, amplify their voices, and allow them to give you feedback about how you show up.
  • Recognizing the difference between “intent” and “impact” - and how to ensure that those are aligned.
  • How workplaces have changed, and must change, as a result of the recent death of George Floyd.
  • Why some HR leaders are doing tremendous harm to black and brown people in the workplace, and what needs to be done to fix that.


People & Resources Mentioned in this episode:

Katie Augsburger LinkedIn

Katie Augsburger Twitter

Dear White HR Ladies, We Need to Talk: How a Homogenous Profession Has Shaped Our Workplaces, and What We Need to to About It - Fistful of Talent

5 Things Organizational Leaders Can Do This Week To Support Black Lives

From Personnel To Employee Experience: How History Has Shaped HR | Katie Augsburger | DisruptHR Talks

Laurie Ruettimann

Let's Fix Work Episode 9 - Measure by a White Male Yardstick with Katie Augsburger

Impact Makers Podcast Episode 8 - Fairness Without Sameness: Embracing Diversity at Work and in Life with Sarah Morgan


Connect with Jennifer:

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If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at 


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