How That Happened
"How That Happened," is a business and innovation success podcast hosted by HoganTaylor LLP business advisors Robert Wagner and Aaron Ackerman. On each episode of the show, our hosts sit down with the business and community leaders behind thriving organizations to learn how business and innovation … read more
70. Bart Milligan – Chick-fil-A – The Power of Branding
Bart Milligan is the operator of two Chick-fil-A restaurants in the Tulsa, Oklahoma area. He holds a degree in accounting from Georgia State University and spent the early part of his career at Chick-fil-A’s corporate office located in Atlanta, Ga.
In this episode, Bart speaks about the growth of the Chick-fil-A brand spanning his 20-year career with the restaurant chain as well as the motivation behind becoming a restaurant operator. Milligan shares the biggest lesson he took away was becoming a faithful steward of the business.
Additionally, he discusses the decisions made by the Cathy family to turn Chick-fil-A into a powerhouse brand, one of the most powerful being their non-negotiable choice to stay closed on Sundays with no exceptions.
This episode is now on Apple Podcasts, Google Play, Spotify, Stitcher, or wherever you listen to podcasts. You can also listen via the podcast player embedded above.
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