Cover art for podcast Hotelbooster Podcast med Leon Birdi

Hotelbooster Podcast med Leon Birdi

21 EpisodesProduced by Leon BirdiWebsite

Hotelbooster er en virksomhed der arbejder med salgs- og serviceudvikling i hospitalitybranchen. Vi er eksperter i Customer Experience, CX og vi arbejder med mersalg i bookingen, i receptionen og i F&B.Her får du alle vores bedste tips i en serie podcasts hvor du bla. kan høre om:Derfor skal du ikke… read more

22:44

17 Konferencen

I denne episode kan du høre om hvordan du kan yde konferencegæster og andre grupper den bedste service.

Du kan fornemme min entusiasme - og min ivrige stemmeføring - noget der skyldes min irritation over alle de spildte muligheder jeg selv er vidne til... Måske osse på dit hotel.

Mange steder udgør konferencegæsterne en stor del af forretningen, men det er som om at mange receptionister og tjenere har svært ved at sælge mere - og dermed yde den optimale service.

Her kan du bla. høre om:

Den perfekte modtagelse af konferencegæster

Sådan sælger du sodavand i lokalet - og scorer kassen

Mersalg der giver gode oplevelser

Hvorfor budgetter skal sprænges

Årsagen til at mersalg overfor mødeleder ikke er kriminelt

Rigtig god fornøjelse - og husk også at tjekke mine hotelvideoer ud. Du finder dem på http://www.hotelbooster.com/hotel-spil/

:-)

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