Cover art for podcast Honest Ecommerce

Honest Ecommerce

269 EpisodesProduced by Shopify Expert Chase ClymerWebsite

Shopify Expert Chase Clymer and his guests provide online store owners with honest, actionable advice to increase their sales and grow their business.

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191 | Student and a Successful Solopreneur at the Same Time | with Angelina Ly

September 19th, 2022


Angelina Ly is the Founder of Fireflyslime, slime products used for stress-relief and crafty needs that are vegan, gluten-free, soy-free, and peanut-free.

On this podcast, we talk about why Angelina decided to migrate …

Bonus Episode: Obsess Over the Problem, Not the Solution with Amit RG from Richpanel

September 15th, 2022


Amit is the CEO of Richpanel, customer service software for Ecommerce and DTC brands. 


On this bonus episode, we talk about how Richpanel helps you to provide customer service, why it’s important to respect the …

190 | What Makes You “Cool” Can Alienate Your Customers | with Anouck Gotlib

September 12th, 2022


Anouck is the CEO at Belgian Boys, an indulgent CPG brand turning up the happy one treat at the time! 

On this podcast, we talk about why Anouck …

189 | Mistakes Indicate Progress | with David Hayford

September 5th, 2022


David Hayford is the Founder of Tether Tug, a unique interactive dog toy company. 

On this episode, we talk about why both brands and customers need protection, good ideas going to waste because of inaction, how …

188 | Having a Customer-Led, Behavior Based Approach | with Joe Moriarty

August 29th, 2022


Joe Moriarty is a former software investor, the creator of the online brand Modern Mammals, and is now working on a new offering to help operators and investors in the software space.

On this podcast, we talk about why …

Bonus Episode: Scaling Beloved Brands By Buying Them with Kyle Widrick from Win Brands Group

August 25th, 2022


Kyle Widrick is the founder and CEO of Win Brands Group, an omnichannel retail platform that buys and builds category-defining brands. 


On this podcast, we talk about how Win Brands Group scales businesses using a …

187 | Greatness Comes From Trying and Failing Multiple Times | with Mike Beckham

August 22nd, 2022


Mike Beckham is co-founder and Chief Executive Officer of Simple Modern, a leading producer of premium drinkware and lifestyle products. 

On this podcast, we talked about accepting that it’s better to use Amazon than to …

Bonus Episode: Defending the American Dream with R.T. Custer from Vortic Watch Company

August 18th, 2022


R.T. Custer is a multi-passionate entrepreneur specializing in story-based marketing for consumer product companies. 


On this podcast, we talk …

186 | Fractional Increases for Game Changing Wins | with Garth Watrous

August 15th, 2022


Garth Watrous is the Chairman of American Hat Makers. 

American Hat Makers has been proudly handcrafting hats in the U.S.A. for over 40 years. 

Offering superior quality and design across 6 distinct product lines, …

185 | Securing a Big Deal During the Supply Chain Crisis | with Shai Eisenman

August 8th, 2022


Shai Eisenman is the founder and CEO of Bubble Skincare. 

As the first skincare brand created for young skin, Bubble sets a new skincare standard …

184 | When You Are a Startup, Be Like a Startup | with Michael Vaughn Acord

August 1st, 2022


Michael Vaughn Acord is one of the OGs (Original Groomers). He is the founder of V76 by Vaughn, a luxury men’s grooming brand that encompasses face, body and hair.

On this podcast, we talk about Vaughn’s fascinating …

Bonus Episode: Refuting Your Email Alibis with Dave Rodenbaugh from Recapture

July 28th, 2022


Dave Rodenbaugh is the founder of, an abandoned cart and SMS/email marketing service for Shopify, WooCommerce, BigCommerce, Magento, Easy Digital Downloads, Restrict Content Pro and more. 

On this bonus …

183 | The Importance of Trust in Growing a Business | with Wylie Robinson

July 25th, 2022


Wylie Robinson is the founder and CEO of Rumpl, a company that's on a mission to introduce the world to better blankets. 

On this podcast, we talk about incorporating Kickstarter even after you’ve passed the …

182 | Riding the Headwinds and Tailwinds of the Pandemic | with John Sheldon

July 18th, 2022


John Sheldon is the Chief Marketing Officer of SmileDirectClub, a next generation oral care company, telehealth pioneer, and creator of the first medtech platform for teeth straightening. 

On this podcast, we talk about …

Bonus Episode: Mixing Technology & Strategy to Receive 10x ROI with Michael Epstein from PostPilot

July 14th, 2022


A 20-year Ecom vet and private equity operating partner, Michael Epstein is currently co-founder & co-CEO of PostPilot, a direct mail automation platform built for ecommerce and direct to consumer brands. 

On this …

181 | Offering Existing Brands to a Different Market | with Nate Axvig

July 11th, 2022


Nate Axvig, is the co-owner of Aktiv with his wife Leslie. 

On this podcast, we talk about Aktiv’s approach of bringing Scandinavian brands to the American market, why it works, having the perspectives of 2 markets and …

180 | Build Relationships Early In Your Business | with Megan Grassell

July 4th, 2022


Megan is the founder and CEO of Yellowberry, a brand that supports girls as they grow up. 

On this podcast, we talk about the struggles of being a young entrepreneur, what differentiates a good idea to a good business …

179 | How A Travel Brand Survived the Pandemic | with Brendan Kennedy

June 27th, 2022


Brendan Kennedy is founder and CEO of NxTSTOP, who makes sustainable Travleisure apparel designed for commuting to work, traveling the world and everywhere in between. 

On this podcast, we talk about how NxTSTOP pivoted …

178 | Running a B2B Business with D2C Principles | with Gilmar Arellano

June 20th, 2022


Gil Arellano is the co-founder of HAY! Straws, a company that manufactures and sells plant-based straws.

On this podcast, we talk about how Gil’s previous startup paved their commitment to sustainability, the most …

177 | Focus on Product, Experience, and Logistics | with Noah Chaimberg

June 13th, 2022


Noah Chaimberg is the founder of Heatonist, the world’s most popular online destination for hot sauce (with brick-and-mortar locations in NYC). 

On …

176 | Why You Shouldn’t Corrupt Your Email List | with Kerrigan Behrens

June 6th, 2022

Kerrigan Behrens is the co-founder and co-CEO of consumer wellness brand Sagely Naturals.

On this podcast, we talk about how Kerrigan and her co-founder processed their pivot towards CBD, the value of getting real-time …

175 | Are Pet Products Evergreen? | with Adam Baker

May 30th, 2022


Adam Baker is the founder of SodaPup, a veteran-owned business that specializes in American-made dog toys for power chewer dogs. 

On this podcast, we talk about why SodaPup was unaffected by the decline in subscription …

174 | Starting a Business From a Failed Startup | with Matthew Berk

May 23rd, 2022


Matthew Berk is the CEO and a co-founder of Bean Box, the leading direct-to-consumer specialty coffee platform.  On this podcast, we talk about the “price spiraling” trap and how to avoid it, how capital can actually be …

173 | Ask Your Competitors for Advice | with Will Nitze

May 16th, 2022


Will is the Founder & CEO of IQBAR - a leading brain and body nutrition company based in Boston, Massachusetts. 

On this podcast, we talk about the importance of gathering data first before product development, why …

172 | Great Idea + Marketing + Commitment = Success | with Mike Abadi

May 9th, 2022


Mike Abadi is the Co-Founder and CEO of Sunday Citizen, a brand committed to making the world's softest bedding. 

On this podcast, we talk about the …

171 | Ignore Detractors; Don’t Doubt Your Results | with Elie Robinson

May 2nd, 2022


Elie Robinson is the CEO and founder of Under 5'10, a brand that makes clothing for shorter men.

On this podcast, we talk about how Under 5’10 found success in Kickstarter, how that success helped them with funding and …

170 | Sell Your Products Yourself First | with Laurie O'Hara

April 25th, 2022


Laurie O'Hara is the founder and CEO of OLITA, the natural and organic sun care brand we all need for sun safe skin and planet protection. 

On this podcast, we talk about how OLITA’s audience is the perfect fit for …

169 | The Concept of “Spending Money to Make Money” is a Trap | with Kyle Ewing

April 18th, 2022


Kyle Ewing is the President & Founder of TerraSlate Waterproof paper which makes everything from the price tags at Whole Foods, to restaurant …

168 | Complexities of Selling BevAlc Online | with Yoni Reisman and Jay Liddell

April 11th, 2022

Yoni Reismanis the co-Founder of Tip Top Proper Cocktails and Jay Liddell is the Chief Operating Officer (COO) of Tip Top Proper Cocktails, an …

167 | Knowing Your Numbers Gives You Confidence to Invest | with Paul Orlando

April 4th, 2022


Paul teaches growth hacking and venture initiation at USC (the University of Southern California) and runs the university's startup program. 

He has …

166 | You’ll Never Learn Until You Launch | with Joe Spector

March 28th, 2022


Joe Spector is the Founder and CEO of Dutch 

On this podcast, we talk about the connection between Hims and Dutch, being the first medical type brand …

165 | Is Facebook Marketing Still Viable in 2022? | with Nik Hall

March 21st, 2022


Nik Hall is the CEO and Cofounder of vitafive - premium gummy vitamins innovating the way in the vitamins industry. 

On this podcast, we talk about vitafive’s biggest mistakes during their early years, the effect of iOS …

164 | Removing the Infertility Stigma Through Data | with Dr. Amy Divaraniya

March 14th, 2022

Dr. Amy Divaraniya is the CEO and Founder of Oova, an at-home diagnostics company bringing clarity to the complex world of fertility. 

On this podcast, we talk about how the pandemic changed Oova’s business model from …

163 | Using Awesome Design to Blow Up the Market | with Emily Vaca

March 7th, 2022


Emily Vaca is the Founder, CEO, and Chief Designer of Product & Pattern at La Vaca Designhouse and its flagship brand MINNIDIP 

On this podcast, …

Bonus Episode: Solving the IOS 14 Attribution Problem Using Triple Whale

March 1st, 2022

On this bonus episode, we talk about the attribution problem brought by IOS updates and how to fix them using Triple Whale, and a preview into how …

162 | Get Over The Fear of Hitting Send and Annoying People | with Chase Dimond

February 28th, 2022


Chase Dimond is a Top Ecommerce Email Marketer. He has sent over 1 billion emails resulting in $50+ million in email attributable revenue. 

On this …

161 | Entrepreneurship is an Educational Process | with Rob Seo and Raja Agnani

February 21st, 2022


Rob and Raja are the founders of P.S. Good Times - a new sexual health company. 

On this podcast, we talk about how PS saw the gap in the market, how they are competitive with incumbent brands, developing trust through …

160 | The Difficulties of Marketing Vice Products | with Charles McElroy

February 14th, 2022


Charles is the founder and chief creative at Goldleaf. A printing and design company focusing on botanical science.

On this podcast, we talk about …

159 | Personalize and Personify Your Brand | with Alexa Meyer

February 7th, 2022


Alexa Meyer is the CEO and Founder of Alexa Leigh Jewelry.

On this podcast, we talk about success being very rarely produced overnight, why copying your competitors’ strategies is a bad decision, virality and being …

158 | The Hybrid Flywheel of Ecom and Retail | with Joe Johnson

January 31st, 2022

Joe Johnson is the Founder and CEO of VADE Nutrition which has become one of the fastest growing nutritional supplement companies in the world. 

On this podcast, we talk about the unflattering side to entrepreneurship, …

157 | A Career Made from Stinky Kids | with Kyle Lafond

January 24th, 2022

Kyle LaFond is the founder of American Provenance. He's a former wildlife biologist, turned middle school science teacher, turned CPG entrepreneur. 

156 | The Zero-Sum vs the Abundance Mindset | with Austin Brawner

January 17th, 2022


Austin Brawner is the CEO of Brand Growth Experts, where he provides coaching and training ecommerce entrepreneurs. He's also the host of the Ecommerce Influence Podcast.

On this episode, we talk about the 6 steps of …

155 | Cultivating Unique Beans for a Unique Community | with Steve Sando

January 10th, 2022


Steve Sando is the Founder and CEO of Rancho Gordo - a 20-year-old, mostly direct-to-consumer company specializing in heirloom food. 

On this …

154 | The Entrepreneurial Mindset of the Pop-Punk Lifestyle | with Sam Dean

January 3rd, 2022


Sam Dean is the owner and founder of, a body jewelry and lifestyle brand founded in 2006. 

On this podcast, we talk about music …

Bonus Episode: How $1M Brands Can Become $10M Brands

December 30th, 2021

Using Electric Eye's Brand Scaling Framework, Chase will explain how to transform your million dollar brand into a ten million dollar brand!

153 | Instill a Culture of Content Production in Your Brand | with Reza Khadjavi

December 27th, 2021


Reza Khadjavi is the co-founder and CEO of Motion, a visual analysis tool for marketers and media buyers to identify which creatives perform best and …

152 | The Transition Strategy from Crowdfunding to Ecommerce | with Chaz Chazanow

December 20th, 2021


Chaz is the co-founder of LIV Swiss Watches, a brand that creates unique, handcrafted Limited Edition Swiss wristwatches that stand the test of time. 

On this podcast, we talk about having a “no budget” mindset in all …

151 | Taking Naps and Marketing Campaigns to the Next Level | with Joaquin Arce

December 13th, 2021


Joaquin Arce is the Chief Growth Officer of Bearaby, an award-winning weighted blanket company on a mission to create a calmer, more collected world: …

150 | The Fatal Error When Selling Your Business | with Thomas Smale

December 6th, 2021


Thomas Smale is the Founder and CEO of FE International, an award-winning global M&A advisor of SaaS, e-commerce and content businesses. 

On this podcast, we talk about the 3 main types of people who buy websites, …

149 | How to Add Success to Your Financial Formula | with Sarah Delevan

November 29th, 2021


Sarah Delevan is The Good Food CFO and Founder of Sarah Delevan Consulting. She helps Mission-Driven Food & Beverage Business Owners achieve …

148 | The Omnichannel Tide Raises All Your Channels | with Hilary Quartner

November 22nd, 2021


Hilary Quartner is Co-CEO and Co-founder of Hilma, a new natural remedies brand that is creating herbal alternatives to your medicine cabinet staples. 

On this podcast, we talk about why it’s better for you to start …

147 | Optimizing Your Marketing Funnel | with Brendan Hughes

November 15th, 2021


Brendan Hughes is CEO of Optily, a software solution that combines proven digital ad strategies with innovative technology to enable marketers …

146 | Breaking and Revisiting Ecom Norms for Success | with Thomas Lotrecchiano

November 8th, 2021


Thomas Lotrecchiano is the co-founder of Omigo, modern bidets that get you perfectly clean. 

On this podcast we talk about Thomas being a business …

145 | Revolutionizing Ecommerce and the Flooring Industry | with Marc Bacher

November 1st, 2021


Marc Bacher is the Founder and CEO of Stuga, a collection of modern floors from the world’s happiest forests, thoughtfully designed by Scandinavians …

144 | Customers Crave for Value Through Memberships | with Jay Myers

October 25th, 2021


Jay Myers is the co-founder of Bold Commerce, been in Ecommerce since 1998 and has grown Bold to almost 500 staff and power over 100,000 Ecommerce …

143 | Is Shopify Dropshipping Still Viable in 2021? | with Eugene Ravitsky

October 18th, 2021


Eugene is the co-founder and CEO of FactoryPure, an online retailer specializing in generators, pressure washers, and more.

On this podcast, we talk about why organic marketing isn’t for everyone, the Google algorithm …

142 | Fostering Relationships is Your Secret Superpower | with Sadie Scheffer

October 11th, 2021


Sadie Scheffer (she/her) is the founder and CEO of Bread SRSLY, a gluten-free and vegan sourdough bread company in Berkeley, CA. 

On this podcast, we …

141 | Finding Product-Market Fit Through Crowdfunding | with Colby Kane

October 4th, 2021


Colby Kane is the Founder and CEO of Aviator, and they make products with style and function for the travel lifestyle. 

On this podcast, we talk …

140 | Compassion and Community as a Strong Brand Foundation | with Suzanne Lerner

September 27th, 2021


An entrepreneur, philanthropist, and activist for racial and gender equity, Suzanne Lerner is co-founder and CEO of lifestyle fashion brand Michael Stars which, since its inception in 1986, was one of the fashion …

139 | Why You Should Focus More on AOV Instead of ROAS | with Hayden Wadsworth

September 20th, 2021


Hayden Wadsworth is the CEO and Co-founder at HydroJug. 

On this podcast, we talk about how to approach tips/secrets from successful entrepreneurs, …

138 | The "Entire Funnel" Perspective to Post-Purchase | with Emily Foreman

September 13th, 2021


Emily Foreman is the CEO of CartHook, an app that helps boost your revenue and AOV by allowing you to make one-click post-purchase offers in the Shopify checkout. 

On this podcast, we talk about Emily’s transition to …

137 | Optimizing a Grow a Very Unique Business | with Johnathan Ruggiero

September 6th, 2021


Johnathan Ruggiero is the co-founder and co-CEO of Manly Bands 


On this podcast, we talk about the various unique ring materials from Manly Bands, how to have an omnichannel approach, sticking with one or two …

136 | Migrating Over to Shopify | with Jazmin Alvarez

August 30th, 2021


Jazmin Alvarez is the founder and CEO of Pretty Well Beauty. 

On this podcast, we talk about why finding a partner is crucial to success, what pushed Jazmin to migrate, how Pretty Well Beauty got started, and so much …

135 | Success is Boring? | with George Bryant

August 23rd, 2021


George Bryant is the man behind the Mind of George. Pink shoes, tattoos, and a heart of gold. Helping people scale their businesses by understanding …

134 | Getting Discounts on Other People's Mistakes | with Mike Jackness

August 16th, 2021


Mike Jackness is the CEO of four Amazon brands that together, make up Terran LLC. 

He's also the Co-Founder of Ecomcrew - a blog and podcast focused on helping sellers with their ecommerce journey, and the #1 resource …

133 | Vendors Are Not Evil | with Chip Overstreet

August 9th, 2021


Chip Overstreet is the CEO of Spiceology, the fastest growing spices and blends company in the US, and a beloved brand with both consumers and chefs.

132 | The "Why" That Filters Out All Your Business Decisions | with Nora Schaper

August 2nd, 2021


Nora Schaper is an eco-entrepreneur and a co-founder of HiBAR, the world's first salon-quality, plastic-free shampoo and conditioner. 

On this podcast, we talk about finding the right people to found companies with, one …

131 | 3 Segments to Model Your Customer's LTV | with Will Laurenson

July 26th, 2021


Will Laurenson is a customer value consultant, helping D2C businesses get more value from every customer.

On this podcast, we talk about the …

130 | A “Mistake” That Earned Half a Million Dollars | with Ian Leslie

July 19th, 2021


Ian Leslie is the CMO at US homewares brands Industry West and Favor. It all started with Industry West in 2010, and then Favor launched in 2019. 

The 2 ecommerce sites are experiencing YOY growth exceeding 80% and …

129 | Where Do You Go When Facebook Blows Over? | with Lindsey Johnson

July 12th, 2021


Lindsey Johnson is the co-founder and CEO of direct-to-consumer luxury bath brand Weezie. 

On this podcast, we talk about investing in earned media …

128 | Why You Should “Hurt” Your Email List | with Lindsey McCoy

July 5th, 2021


Lindsey McCoy is the CEO and co-founder of Plaine Products, a company on a mission to get single-use plastic out of the bathroom. 

On this podcast, we talk about the pursuit of perfection as a detriment, supporting your …

127 | Accidentally Launching a Brand Before Delivering a Baby| with Ashley Merrill

June 28th, 2021


Ashley Merrill is CEO and founder of Lunya, a luxury sleepwear brand.

On this podcast, we talk about Ashley’s crazy launch story, learning the …

126 | Branding Sustainability the Right Way | with Emma Cohen

June 21st, 2021


Emma Rose Cohen is the CEO & Founder of Final — the company that created FinalStraw, the world’s first reusable, collapsible straw. Emma and her …

125 | Having a Social Impact Through Ecommerce | with Hannah Davis

June 14th, 2021


Hannah Davis is the Founder & CEO of BANGS Shoes, an everyday adventure footwear brand that invests in entrepreneurs around the world.

On this podcast, we talk about how Hannah was a reluctant business owner at …

070 - Unprepared: Utilize Automation to Simplify Work for Your Ecommerce Brand with Sara Du

June 10th, 2021


In this podcast, we talk about how automation can make your workload easier for your manual work, ways to use automation outside your business, new …

124 | Busting the Myth of Sending More Emails | with Kyle Brucculeri

June 7th, 2021


On this podcast, we talk about how to push for more content, the focus on customer-centric strategies, why traditional media is having a resurgence, …

069 - Unprepared: Systems for Separating Struggling Brands from Profitable Brands with Jordan West

June 3rd, 2021


In this podcast, we talk about scaling Ecommerce brands from an agency and brand owner’s perspective, what it’s like working with smaller agencies, …

123 | Embracing Your Struggle When Starting Up | with Jonathan Edwards

May 31st, 2021


Jonathan Edwards is the CEO of Nuzest USA, a plant-based nutrition company that is dedicated to creating a world that thrives on plant-based nutrition.

On this podcast, we talk about the unlikely connection between the …

068 - Unprepared: Why Ecommerce Brands Shouldn’t Ignore Customer Lifetime Value with Daniel Budai

May 27th, 2021


In this podcast, we talk about how customer lifetime value (LTV) works, why your returning customers are a big part of your market, the channels you …

122 | Are You a Store Owner or a Brand Owner? | with Josh Firestone

May 24th, 2021


Josh Firestone is the CMO of Bearbottom Clothing, a rapidly growing men's fashion brand on a mission to become the go-to for the most versatile, comfortable, and wearable everyday threads. 


On this podcast, we talk …

067 - Unprepared: Marketing In Times Of Uncertainty with Laurel Mintz

May 20th, 2021


In this podcast, we talk about how the pandemic has affected marketing, why you need a timeline for your campaigns, keeping the message parallel between digital and offline, and more.

Laurel has a  J.D/M.B.A from …

121 | Tenzo’s Golden Secret for Faster Growth | with Steve O'Dell

May 17th, 2021


Steve O’Dell is the CEO & Co-Founder of Tenzo Tea. He’s passionate about giving back to causes that help people and help the planet, as well as mentoring new entrepreneurs. 

On this podcast, we talk about the early …

066 - Unprepared: The Best Way to Create Content That Converts with Greg Digneo

May 13th, 2021


In this podcast, we talk about why SEO marketing is important, what's the playbook like for creating content, increasing brand and product awareness, …

120 | Fighting the Misconceptions of Dropshipping and Passive Income | with Nora Inveiss

May 10th, 2021


Nora is a Brand Manager at Printful, an on-demand printing and warehousing company that helps people turn their ideas into brands.

On this podcast, …

065 - Unprepared: Diversifying Your Sales Channel with Zach Toste

May 6th, 2021


In this podcast, we talk about the benefits of using retailer channels, how brands can start selling on other marketplaces, what makes a product sell, and more.

Zach is the co-founder of DotCom Partners He is a brand …

119 | The Frameworks to Grow ANY Business is not Rocket Science | with Matt Edmundson

May 3rd, 2021


Matt Edmundson is the CEO of the Jersey Company, a group of health, wellness and beauty companies that deliver products and services to over 120,000 loyal customers and achieved global sales of $75 million. 

On this …

064 - Unprepared: Real-Time Product Customization Using 3D and AR in Ecommerce with Marc Uible

April 29th, 2021


In this podcast, we talk about how 3D, AR, and virtual photography can change the customer experience, how it works, who can use this software, and more. 

Marc is the VP of marketing at Threekit. His goal is to help …

118 | The Custom Solution Obsession is Your Limitation | with Ryan Lunka

April 26th, 2021


Ryan Lunka is the co-founder and CEO of Blended Edge, a company helping software teams deliver product integrations faster, easier, and more cost effectively. 


On this podcast, we talk about why there might be no …

063 - Unprepared: Increasing Customer Retention Through Seamless SMS tools with Harvey Hodd

April 22nd, 2021


In this podcast, we talk about the pain points of Ecommerce merchants, how to streamline a customer’s purchase, what brands should do to build …

117 | Personalization is the “New Normal” for Ecommerce | with Ben Parr

April 19th, 2021


Ben Parr is one of the co-founders of Octane AI, a platform to fuel faster growth and personalization with Quizzes, Facebook Messenger & SMS …

062 - Unprepared: How to Get an Edge Over Amazon with Dave Cherry

April 15th, 2021


In this podcast, we talk about how to build better relationships with your customers, ways to utilize your knowledge about your products, why you …

116 | Make Business Decisions Out of Love | with David Henzel

April 12th, 2021


David Henzel is the Founder of LTVplus and a veteran entrepreneur who has been building in the saas and e-com space for over 20 years. He had …

061 - Unprepared: Raising Average Order Value Without Being Spammy to Customers with Daniel Demsky

April 8th, 2021


In this podcast, we talk about Unbound Merino’s upsell motivators on their website, why upselling works, how custom integrations can improve your AOV, and more. 

Daniel is the co-founder of Unbound Merino, a clothing …

115 | Outside-the-Box SMS Practices for your Brand | with Jeremy Horowitz

April 5th, 2021


Jeremy Horowitz is an expert in Ecommerce SMS Marketing and Product Launches, who helps brands build profitable 6-Figure per-year SMS programs through his agency Messenger Mastermind. 

On this podcast, we talk about how …

060 - Unprepared: Scaling Brands Through Partnerships with Conner Sherline

April 1st, 2021


In this podcast, we talk about the types of partnerships for brands, why brands shouldn’t avoid it, steps towards your initial partnership, and more. 

114 | Keeping the Human Element in Productivity | with Theresa Ward

March 29th, 2021


Theresa is the founder of Fiery Feather. She is a culturally focused process champion and productivity expert. Her mission is to help teams get …

059 - Unprepared: Why You Can’t Always Use Customer Journey Buying From Day One with Ross Allchorn

March 25th, 2021


In this podcast, we talk about the benefits of customer journey buying, how you can compare it with cross-selling, upselling, and bundling, attributions of sales and more. 

Ross is an entrepreneur and a specialist in …

113 | A Global Cause to Change the World with One Pair of Socks at a Time | with Prashant Mehta

March 22nd, 2021


Prashant Mehta is the founder of Conscious Step. It’s a sustainable sock company that uses the majority of its profits to support leading nonprofit organizations. 

On this episode, we talk about Prashant’s humble …

058 - Unprepared: Better Practices for Post-Purchase and Email Automation with Val Geisler

March 18th, 2021


In this podcast, we talk about customer retention through post-purchase, ways to make your post-purchase campaign more effective, how subscriptions …

112 | What a Successful Crowdfunded Company Looks Like (with Real Numbers) | with Colin McIntosh

March 15th, 2021


Colin McIntosh is Founder & CEO of Sheets & Giggles, a sustainable but funny-first bedding brand based in Denver, Colorado. 

On this podcast, …

057 - Unprepared: Things to Consider Before Going Headless with Nick Raushenbush

March 11th, 2021


In this podcast, we talk about how brands can use headless, different examples of what headless is, why you need to use headless, and more.  

Nick is the co-founder of Shogun, an angel investor, and an Ecommerce tech …

111 | Scaling to a $1 Million without Paid Ads and Email Marketing | with Vivian Kaye

March 8th, 2021


On this episode, we talk about missing in-person meetups, Vivian’s crazy turnaround story, choosing to be productive amidst the pandemic, and so much more!

Vivian is the Founder & CEO of KinkyCurlyYaki, a Business …

056 - Unprepared: Why Should You Upsell and Cross-Sell Your Products and Services with Kelly Vaughn

March 4th, 2021


In this video, we talk about the importance of upselling, cross-selling, and why you should increase your average order value.

Kelly Vaughn is the …

110 | Tax Compliance and Automation for Online Store Owners | with Liz Armbruester

March 1st, 2021


Liz Armbruester is senior vice president of global compliance operations at Avalara. 

On this podcast, we talk about the complexities of taxes, what are the considerations to keep in mind aside from sales taxes, when …

055 - Unprepared: How to Go from Zero to One in E-Commerce with Jaryd Krause

February 25th, 2021


In this podcast, we talk about how to get started on buying businesses, the advantage of buying a business compared to starting one from scratch,  the important things to consider when buying one and so much more. 

109 | The DIY Approach to CRO and AB Testing on Shopify | with Niccoló Gloazzo

February 22nd, 2021


On this podcast, we talk about having success in talent marketplaces, maintaining relationships when working with multiple agencies, the importance …

054 - Unprepared: Why Watch Time Matters Over Everything on TikTok with Jeff Couret

February 18th, 2021


In this podcast, we discuss why brands should have TikTok, techniques to improve your videos, why you need to utilize trends, and more.

Jeff Couret …

108 | Value-Driven SEO for Ecommerce | with Jeff McRitchie

February 15th, 2021


Jeff McRitchie is the VP of Global Ecommerce at Spiral Binding where he is responsible for digital marketing, and Ecommerce for,, and

On this podcast, we talked about …

053 - Unprepared: Ways to Use Gift Card and Store Credit with Nadav Berger

February 11th, 2021


In this podcast, we talk about how to properly utilize store credits and gift cards, why these are a straightforward way to engage with customers, how to make your customer experience better, and so much more.

Nadav is …

107 | The Truth About DIY, Lifestyle, and Product Photography | with Jeff Delacruz

February 8th, 2021


On this podcast, we talk about the perceived value from high-quality images, when should you consider hiring pros or agencies, why lifestyle …

052 - Unprepared: How Apple’s iOS 14 May Change Your Facebook Ads with Kurt Bullock

February 4th, 2021


In this podcast, we talk about how iOS 14 is interacting with how websites can track users, changes on Facebook’s side, tips for brands, and so much …

106 | The Foundations to Starting Up Your Content Creation Engine | with Ryan Kanaly

February 1st, 2021


Ryan Kanaly is the Owner and Head Photographer of Smallhands Creative.

On this podcast, we talk about being realistic in getting inspiration from industry leaders, knowing when to put money in advertising, how to fail …

051 - Unprepared: Growing Your Local SEO and Ecommerce Business with Ted Bigham

January 28th, 2021


In this podcast, we’re going to talk about how businesses have to shift from traditional to online, ways to ensure that your business is locally optimized, how to make your online business thrive, and so much more. 

Ted …

105 | 5 Psychological Principles For Your Store in This New Normal | with Hannah Levenson

January 25th, 2021


Hannah is the Marketing Lead at Loox Photo Reviews App, helping store owners leverage and maximize UGC to increase conversions and brand discovery. 

On this podcast, we talked about when having many product SKUs can be …

050 - Unprepared: How to Get a 15 to 35% Lift in Revenue With a Chatbot with Greg Ahern

January 21st, 2021


In this podcast, we talk about the different types of chatbots you can use for your Ecommerce business, how chatbots help customers and brands, the difference between a DIY chatbot and a pro-plan chatbot, and so much …

104 | Questions to Ask Yourself Before Selling Your Business | with Chris Shipferling

January 18th, 2021


Chris Shipferling is a Managing Partner at Global Wired Advisors, a Lower Middle Market Investment Bank focused on Digital Assets. 

On this podcast, …

049 - Unprepared: How to Get Capital to Scale an Ecommerce Brand with Aleksander Koenig

January 14th, 2021


In this video, we talk about ways to get capital, different routes that Ecommerce brands can take for scaling up, what Settle can offer to brands and so much more!

Aleksander Koenig is the founder of Settle, a cash flow …

103 | Building out a Real Foundation for your Online Store | with Ross Beyeler

January 11th, 2021


Ross Beyeler is the COO of Trellis, an agency that makes complex commerce simple. 

In this episode, we'll discuss how merchants should think about …

048 - Unprepared: Integrations and Building Your Tech Stack with Ryan Lunka

January 7th, 2021


In this video, we talk about things to consider in building your tech stack for your business, choice of tools when starting out, how to support your …

102 | Doing Your “Homework” Before Launching Your Brand | with Madhu Sharoff

January 6th, 2021


Madhu Sharoff is the CEO/Co-Founder of Kimbala. He’s someone who's here to give Chai a new meaning in America. 

On this podcast, we talk about getting satisfaction from production, understanding the value of your …

047 - Unprepared: What Makes a Successful Ecommerce Email Campaign with Lianna Patch

December 24th, 2020


In this podcast, we talk about what brands should place on their email, why plain text email version matters, how brands can reduce objections ahead …

101 | Top 3 Easy Wins for Your SEO | with Ryan Pryor

December 21st, 2020


Ryan is the Co-founder & Head of Search at Trigger, a growth marketing team focused exclusively on helping awesome brands grow their online sales. 

On this podcast, we talk about how to demonstrate the value of SEO, …

Unprepared Ep 46 - What Ecommerce Merchants Can Expect About Customer Service with Philippe Roireau

December 17th, 2020


In this podcast, we talk about how customer acquisition is changing, how merchants dealt with Black Friday, some news for 2021 about Gorgias and more!

Philippe is Head of Partnerships and Business Development at …

100 | The Story and the Future of Electric Eye | with Shawn Khemsurov

December 14th, 2020


Shawn is the Designer and Co-founder of Electric Eye. He brings over fifteen years of fashion retail experience to the table. His time in the retail industry, from digital experience to product design, has exposed him …

045 - Unprepared: Ways To Retain Customers After Black Friday and Cyber Monday with Fiona Stevens

December 10th, 2020


In this podcast, we talk about building better relationships with your customers, understanding what motivates your customers to repeat purchase, how to improve your loyalty programs, and so much more!

Fiona Stevens is …

099 | Your Marketing Strategy is Your Brand’s Foundation | with Arri Bagah

December 7th, 2020


Arri is the founder of Conversmart. Conversmart helps DTC brands generate six to seven figures in monthly revenue using SMS marketing. 

On this …

044 - Unprepared: Mindset Shifts Brands Should Make When Building A Website with Krista Walsh

December 3rd, 2020


In this video, we talk about the major differences when establishing an online brand compared to a brick-and-mortar store, tips for developing a good …

098 | Your Brand’s Cultural and Emotional Significance | with Rebecca Zhou

December 1st, 2020


An expert in bringing digitally native brands to life—Rebecca has led teams in the launch or relaunch of over 20+ brands in the last decade, including Glossier, Reformation, Backdrop, care/of, Khaite, Sustain Natural, …

043 - Unprepared: How Brands Can Support Sustainability in Ecommerce With Adam Siegel

November 26th, 2020


In this podcast, we talk about why brands should lessen their environmental footprint, the importance of considering all the elements of your supply …

042 - Unprepared: Turn Your One-Time Shoppers Into Loyal Customers With Tim Peckover

November 19th, 2020


In this podcast, we talk about how Black Friday and Cyber Monday (BFCM) is different this 2020, how to gain more customers, how loyalty programs can be beneficial for your business, and so much more!

Tim Peckover is the …

097 | The Human Approach to Working with Agencies | with Rachael Yaeger

November 16th, 2020


Rachael Yaeger is the co-founder of Human, a creative and technology studio based out of Chinatown, NYC. 

On this podcast, we talk about Human’s …

096 | Getting People Educated on SMS Marketing | with Alicia Thomas

November 9th, 2020


Alicia Thomas is the director of community at Postscript. Previously, she was an early employee at the profitable high-velocity marketing platform, Klaviyo, where she helped to make more than 10X the company.  On this …

041 - Unprepared: How to Convert Visitors Into Customers Using Data with Jon MacDonald

November 5th, 2020


In this video, we talk about why people visit your website, what makes conversion rate optimization different from having more sales, why you need to …

095 | How You Lose the Trust of Your Customers | with Xavier Armand

November 2nd, 2020


On this podcast, we talk about the importance of auditing your apps, when to upgrade to Shopify Plus, why some upsells can hurt your sales, and so much more!

Xavier Armand is the co-founder of Order Bump, a checkout …

040 - Unprepared: The Value of Networking and Events with Manny Larcher

October 30th, 2020


In this podcast, we talk about how Collaborate and Elevate started, how they successfully pivoted from face-to-face to virtual events, giving …

039 - Unprepared: Developing Your SMS Campaigns and Abandoned Cart Recovery with Dennis Hegstad

October 28th, 2020


In this podcast, we talk about why brands need to have different SMS frequency, how SMS can help you build trust with your customers, how LiveRecover …

094 | Why Your Homepage is Wrong | with Ilana Davis

October 27th, 2020


Ilana Davis is a Shopify Superhero who works with e-commerce shops to remove friction from the buying process. 

On this podcast, we talk about the biggest misconception about the homepage, rethinking your navigation …

038 - Unprepared: Sourcing Micro-Influencers From Your Actual Customers with Brett Bernstein

October 24th, 2020


On this podcast, we talk about behind the scenes and analytics of Gatsby, influencer marketing, assessing your customers, and so much more!

  • Brett …

037 - Unprepared: Personalizing Your SMS Marketing with Elena Kostova

October 21st, 2020


On this podcast, we talk about the trends in SMS, what merchants should avoid doing, how often you should message your customers, and so much more!

093 | Avoid Being a Bottleneck in Your Business | with Beav Brodie

October 19th, 2020


Entrepreneur Beav Brodie is the Founder and CEO of Tactical Baby Gear, on a mission to liberate fatherhood from the forces of boring diaper bags. 

On this podcast, we talk about how having less customer service …

036 - Unprepared: Marketing Strategies for Restricted Industries with Adam Walker

October 16th, 2020


On this podcast, we talk about the alternative for ads for restricted industries, the channels you should focus on for retargeting, why push …

035 - Unprepared: Why You Need A Dedicated Mobile App for your Ecommerce Brand with Sterling Smith

October 13th, 2020


On this podcast, we talk about why retailers avoid having a mobile app, how mobile apps can help with engagement, who the mobile app is for and so …

092 | Investing in Your Online Store’s Security and Experience | with Mike Potter

October 12th, 2020


Mike Potter is the co-founder and CEO of Rewind. Rewind helps Ecommerce stores protect and control their vital business data. 

On this podcast, we …

034 - Unprepared: How the Integration of Shopify with Affirm Can Change Ecommerce with Tony Zara

October 9th, 2020


On this podcast, we talk about offering different payment options, price as a motivator for purchase, using retargeting ads with installment payment …

033 - Unprepared: Two Amazing Tips to Improve Your Messaging with Rishi Rawat

October 6th, 2020


On this podcast, we talk about working on your messaging and marketing, converting your first-time buyers, narrowing your focus, and so much more!

091 | The Methodical Approach to Scaling Your Business | with Dr. Kourosh Maddahi

October 5th, 2020


Dr. Kourosh Maddahi is an entrepreneur and one the most well known dentists today. For the past 33-years, he has created smiles for many of …

032 - Unprepared: How to Improve Your Communication with Customers with Stephen Carl

October 1st, 2020


On this podcast, we talk about different email marketing strategies, the most important part of your email campaign, why using the right tools can …

031 - Unprepared: How Businesses Can Survive During Recession with Wayne Richard

September 28th, 2020


On this podcast, we talk about the accounting processes and financial systems, the importance of using accrual accounting, why cloud-based accounting …

090 | There Are No Shortcuts on the Road to Success | with Sarah Moret

September 28th, 2020


Sarah Moret is the founder of Curie, a personal care brand that makes clean and effective products for humans in motion.

On this podcast, we talk …

030 - Unprepared: Improving Your Customers' Post-Purchase Experience With Val Geisler

September 24th, 2020


On this podcast, we talk about how post-purchase campaigns can improve your email marketing, saving money and manpower using email, how thinking like …

029 - Unprepared: Focusing on The Right Products And Margins with Jaryd Krause

September 21st, 2020


On this podcast, we talk about what to do when buying online businesses, the benefits of having lesser SKUs, the relationship of your funnel and your …

089 | Using Gift Cards and Store Credits as Your Brand’s Currency | with Nadav Berger

September 21st, 2020


Nadav Berger is the VP of Marketing @, the leading Gift Card and Store Credit solution for online brands.

On this podcast, we talk about the …

028 - Unprepared: How to Use Facebook Messenger For Brands with Nick Romaya

September 17th, 2020


On this podcast, we talk about the business capabilities of Messenger, how it is changing the game for brands, the value of Messenger marketing and …

088 | The “Secret Sauce” of Online Stores | with Ross Allchorn

September 14th, 2020


Ross Allchorn is the founder of ShopCreatify, a 5 year old and proudly distributed Shopify expert agency with an equally distributed client base. 

On …

027 - Unprepared: Tracking Your Digital Campaigns Using UTMs with AJ Yager and Spencer Connell

September 14th, 2020


On this podcast, we talk about UTMs for Ecommerce, how to get your tracking aligned, basic
strategies for UTM, and so much more!

  • AJ’s Yager’s …

026 - Unprepared: The Value in Making Your Customer Feel Heard with Lucas Walker

September 10th, 2020


In this podcast, we talk about how Lucas experienced virality early in Treats Happen, how his business handled the sudden surge of traffic, the …

087 | Bad-Fit Customers Hurt Your Retargeting Efforts | with Tom Kacevicius

September 7th, 2020


Tom Kacevicius, the CEO of Firepush, has over five years’ experience in the Shopify ecosystem, and during this time has helped many Shopify and …

025 - Unprepared: Let Your Customers Try On Your Products Virtually with Lichota Seidewand

September 3rd, 2020


In this podcast, we talk about the ultimate goal of Forma, the brands that use their software, what image requirements they need to make it work, and …

086 | Test Things Out Before Starting a Business | with Selom Agbitor and Oliver Zak

August 31st, 2020


Selom Agbitor and Oliver Zak are 2019 graduates of Miami University’s Farmer School of business and the founders of Mad Rabbit.

On this podcast, we …

024 - Unprepared: Helping Brick and Mortar Stores Transition to Digital with Andres Alvarez

August 27th, 2020


In this podcast, we talk about Ecommerce in Puerto Rico, how to make businesses understand the aspects of transitioning online, why it is difficult …

085 | SEO Strategies for Small Businesses on Shopify | with Chris Long

August 24th, 2020


Chris Long is a Senior SEO Manager at Go Fish Digital who works with unique problems and advanced search situations to help clients improve organic traffic through a deep understanding of Google's algorithm and web …

023 - Unprepared: Develop an Organic Relationship Through SMS Marketing with Osa Gaius

August 20th, 2020


In this podcast, we talk about the importance of SMS marketing, online marketing strategies from physical retail stores, and when to consider SMS for …

084 | Your Email Marketing Channel is Underperforming and You Don’t Know It | with Phillip Rivers

August 17th, 2020


Phillip Rivers is an Ecommerce veteran, who's been in the game for over 14 years. Having built stores from scratch and later selling them he has seen how crucial it is to grow and nurture an 'owned audience'. 

On this …

022 - Unprepared: Content Creation and Product Photography Tips with Kyle Asperger

August 13th, 2020


In this podcast, we talk about what the goal of your marketing strategy should be, how to make your content stand out, product photography tips, and …

083 | Replace “Buy My Stuff” with Answers to Your Customers’ Questions | with Nichelle Hubley

August 10th, 2020


Nichelle is the Founder and CEO of andBAM Agency - an email marketing agency that helps e-commerce owners go from “what do we even send?!” to *huge sigh of relief* 

On this podcast, we talk about the misconception that …

021 - Unprepared: SMBs Should Start Being A Better Community Manager with Stacy McPhillips

August 6th, 2020


In this podcast, we talk about the impact human presence can give on your content, why you should be a better community manager, the Stories format …

082 | You Are One Data-Driven Decision Away From Success | with Meaghan Connell & AJ Yager

August 3rd, 2020


Meaghan And AJ are the founders of Praxis Metrics, a business intelligence agency with a unique advantage to provide big data insights, at a fraction of the cost, and with a much faster time to value for smaller to …

020 - Unprepared: Delegating and Documenting Processes for Profit with Brittany Dixon

July 30th, 2020


On this podcast, we talk about the importance of efficiency, the tasks you need to get off your plate after your first year in business, and what you …

081 | Change Your Perspective From “I’m Going To Fail” To “I’m Just Gonna Try” | with Kara Goldin

July 27th, 2020


Kara Goldin is the founder and CEO of Hint, a healthy lifestyle brand that produces the leading unsweetened flavored water, scented sunscreen spray …

019 - Unprepared: SEO and Content Strategies for New Online Store Owners with Rhian Beutler

July 23rd, 2020


On this podcast, we talk about SEO principles, Google’s focus on content, ways to make fresh content regularly, why you shouldn’t care about quality …

080 | Dive Into Influencer Marketing Now: It Will Only Help Your Business | with Myran Mahroo

July 20th, 2020

Myran is the co-founder of Modern Gents Trading Co, which designs and crafts affordable wedding and engagement rings. 

On this podcast, we talk about the biggest mistake you can commit to your business, the pandemic …

018 - Unprepared: 5 Plans That Every Business Owner Should Be Making Right Now with Rachel Jacobs

July 16th, 2020


On this podcast, we talk about avoiding the “wait and see” approach for businesses, taking advantage of delegating tasks, the importance of keeping …

079 | Email Marketing Mistakes to Avoid and Strategies to Implement | with Dave Rodenbaugh

July 13th, 2020


Dave Rodenbaugh is the founder of, an email marketing and abandoned cart recovery service for Shopify, Magento, and WooCommerce. He's been working in Ecommerce since 2016 and email marketing since 2012.

On …

017 - Unprepared: Shopify Trends During Quarantine with Sam Mundell

July 9th, 2020


On this podcast, we talk about brick and mortar migrating online and integrating online strategies, the uphill trend on marketing and customers, …

078 | Expectations vs Efforts and the Importance of Knowing Your Numbers | with Brett Curry

July 6th, 2020


Brett Curry is the CEO of OMG Commerce, a digital marketing agency and the host of the Ecommerce Evolution Podcast, highlighting what’s new and …

016 - Unprepared: Real-Life Effects of the Pandemics to Ecommerce Agencies with Jordan Brannon

July 2nd, 2020


In this podcast, we talk about the sacrifices Coalition Technologies had to make to remain operational, the effects to their clients, how they help …

077 | Finding Success By Going In the Third Door with Your Best Friends | with Dan Demsky

June 29th, 2020

Dan Demsky is the Co-founder of Unbound Merino. Unbound Merino sources nature's ultimate performance fiber, Australian Merino wool, to create apparel …

076 | Making a Lean, Mean, $5 Mil Machine and How to Tame It with Tyler 'Sully' Sullivan

June 22nd, 2020


Tyler “Sully” Sullivan is the founder of BombTech golf who makes premium golf clubs for regular golfers. He is also the co-founder of Ecom Growers, …

015 - Unprepared: How To Not Feel Helpless During These Times with Emily Kimble

June 17th, 2020


In this podcast, we talk about the importance of creating something, talking to someone, and cultivating relationships to keep yourself sane during …

014 - Unprepared: Good Reviews Help Out Good and Bad-Fit Customers with Stuart Arsenault

June 17th, 2020


In this podcast, we talk about what excited us at Shopify Reunite, how reviews can help with your bottom-line, and how Junip helps SMBs manage their …

075 | The Growing Pains of SMBS and Ecommerce and How to Solve Them | with David Koifman

June 15th, 2020


David is the VP of Business Development at Kickfurther, which helps e-commerce brands scale through a unique approach to finance. 

On this podcast, we talk about the Ecommerce life cycle, the problems that businesses …

074 | Reach Out To All the Customers in Your Funnel Using Push Notifications | with Felix Suellwold

June 8th, 2020


Felix is the Head of Marketing at PushOwl, a Shopify app that enables you to send push notifications without the need for a mobile app. 

On this podcast, we talk all about push notifications. What it is, what types of …

073 | Setting Expectations: What Should You Set and What Should Expect | with Paul Rajotte

June 1st, 2020


On this podcast, we talk about Shoelace’s introduction to prospecting, how Shoelace helps you beyond just the app, the most successful types of ads, …

072 | How to Buy a Brand and Grow It From $12,000 to a Quarter Million in 2 Years | with Nick Flint

May 25th, 2020


Nick Flint is the CEO of Pure Cut Supps, a supplement brand that has been around since 2016. 

On this podcast, we talk about the real-life process of acquiring a brand, the importance of learning for store owners, how …

013 - Unprepared: Building a Strong Foundation By Setting Proper Expectations with Mike Potter

May 20th, 2020


In this podcast, we talk about the rising traffic of online customers exceeding BFCM rates, the extreme importance of adjusting your fulfillment and …

071 | Giving Valuable and Memorable Customer Touchpoints Using Handwrytten | with David Wachs

May 18th, 2020


David Wachs is the founder of Handwrytten, the leading provider of handwritten note services to major retailers. 

On this podcast, we talk about the history of Handwrytten and its competitors, standing out from the …

012 - Unprepared: Now’s the Best Time to Get Started with Social Media Marketing - with Ryan Shaw

May 13th, 2020


In this podcast, we talk about why CPC’s plummet while ROAS skyrocket, the best platforms to get started as a small business, and which platform is the most intimidating when starting out.


070 | Determining If Automation is Worth Your Time and Money | with Will Christensen

May 11th, 2020


Will Christensen is the co-founder of DataAutomation, which customizes both automation and integration processes for e-commerce sellers. 

On this podcast, we make automation less intimidating and discuss a real-life …

011 - Unprepared: 3PL's, Ecom Growth and Understanding Your Customer with Casey Armstrong

May 7th, 2020


On this podcast, Casey and I dive in and chat about 3PL's, what's happening in ecommerce with this "new normal" and spend time learning about your …

069 | Authenticity: Being True To Yourself As An Entrepreneur Brings Success | with Marnie Consky

May 4th, 2020


Marnie Consky is the CEO & Chief Anti-Chafing Champion at Thigh Society, a brand that makes thigh-saving underwear for women. 

On this podcast, we talk about educational background and if it’s requisite to success …

068 | Breaking the Mold and Balancing Privacy on Personalization | with Shahram Anver

April 27th, 2020


Shahram Anver is a co-founder and CTO of DataCue, a Shopify solution that helps merchants grow sales and conversion by showing each visitor the right …

010 - Unprepared: What happened with Ecommerce in the UK with Adam Clark from Reload Digital

April 25th, 2020


On this podcast, Adam and I discuss how ecommerce was impacted in the UK, what they've done to help their clients since, and what brands can do to …

009 - Unprepared: SMS Marketing & Quick Wins with Alex Beller of Postscript

April 24th, 2020


On this podcast, Alex and I chat about SMS marketing and quick wins for any brand.

  • Alex Beller's LinkedIn:

008 - Unprepared: Let's Look At The Data with Jake Cohen from Klaviyo

April 23rd, 2020


On this podcast, Jake and I take a look at the data collected by Klaviyo that shows exactly what's going on from an analytical perspective.

  • Jake …

007 - Unprepared: 3 Things You Should Be Focusing On Right Now

April 23rd, 2020


On this podcast, Alex and I talk about the three things you should be focused on right now as an ecommerce brand owner.

  • Alex Schreck's LinkedIn:

006 - Unprepared: What's happening with Facebook & Instagram ads?

April 21st, 2020


On this podcast, Kurt and I jump in and discuss how Facebook ads are reacting to the current situation.

  • Kurt Bullock LinkedIn:

067 | Boosting Conversions By Improving Customer Experience Through Chat | with GQ Fu

April 20th, 2020


GQ is a co-founder of LTVplus, an outsourcing partner that builds outsourced customer experience teams for e-commerce brands in any time zone and language. 

On this podcast, we talk about the importance of customer …

005 - Unprepared: How Is Ecommerce Affected in South Africa with Ross Allchorn

April 18th, 2020


On this podcast, Ross and I discuss how South Africa is dealing with the virus and what you should be focusing on during this time.

  • Ross Allchorn …

004 - Unprepared: How Is Ecommerce In Mexico Doing? with Alejandro Moreno

April 17th, 2020


On this podcast, we discuss how the Mexican market is reacting to the situation, my favorite chilaquiles, and what you should be doing right now to …

003 - Unprepared: Use This Time To Understand Your Processes with Alex Zachman

April 16th, 2020


On this podcast, we talk about how ERPs can help you manage your business, saving more money and manpower, why you need to understand how data moves …

002 - Unprepared: Take This Time To Learn Your Customers with Nick Disabato

April 14th, 2020


Nick runs Draft, an interaction design consultancy that specializes in optimization for Shopify Plus stores. They've helped hundreds of stores for …

066 | The Best Strategies for Facebook Copy, Creative, Spend, and Testing | with Kurt Bullock

April 13th, 2020


Kurt Bullock is the CEO of the Produce Department, an ecommerce marketing agency specializing in Facebook and Instagram ads. 

On this podcast, we …

001 - Unprepared: How To Create Content While You're Stuck At Home With Kurt Elster

April 9th, 2020


On this podcast, we talk about our home office setups, DIY video tips, why you should invest in creating content, and so much more!


  • Kurt’s …

065 | Not Investing in People and Skill: The Greatest Barrier to Success | with Derek O’Carroll

April 6th, 2020


Derek O'Carroll is the CEO of Brightpearl, the leading solution for a cloud-based ERP for retailers and wholesalers. 

On this podcast, we talk about …

064 | Why You Need to Set Your Business Up For Selling, Even If You Won’t | with Jaryd Krause

March 30th, 2020


Jaryd Krause is the host of the Buying Online Businesses Podcast which is ranked in the top 3 best passive income podcasts by Feedspot. 

On this podcast, we talk about the importance of great niches and great products, …

063 | Diversifying Marketing Channels and Measuring What Works Through Surveys | with Matt Bahr

March 23rd, 2020


Matt Bahr is the founder & CEO of Enquire Labs. Enquire Labs helps DTC brands solve attribution problems via post-purchase surveys. 

On this …

062 | SMS: The Marketing Channel for 2020 | with Mike Stoychev

March 16th, 2020


Mike Stoychev is the CEO of SMSBump who helps more than 25,000 Shopify store owners to fully automate all notification and marketing processes in …

061 | What Makes Brands Successful from an Agency and Store Owner Perspective | with Kelly Vaughn

March 9th, 2020


Kelly Vaughn is the founder of The Taproom, a full-service agency specializing in complex development solutions for Shopify and Shopify Plus …

060 | $2.2 Million In Just 2 Years: The Story of CROSSNET | with Chris Meade

March 2nd, 2020


Chris Meade is the co-founder and Chief Revenue Officer of CROSSNET, the world's first four-way outdoor and indoor volleyball game.

On this podcast, …

059 | The Future of Ecommerce Through 3D, Virtual, and Augmented Reality | with Sahil Gupta

February 24th, 2020


Sahil Gupta is the founder and CEO of Spase. Spase turns flat photos of products into 3D models. Gupta has degrees in Computer Science and Economics from Yale University and has previously worked for SpaceX, Microsoft, …

058 | How Creative Visualization and Neuroplasticity Helps Entrepreneurs | with Mike Volkin

February 17th, 2020


Mike Volkin is the lead instructor at He has built and sold 4 companies, written 5 books, one-best seller and now he is on …

Ep. 57 - Moonglow’s Omnichannel Approach: B2B, DTC, and Unique Experiences with Julien Plouffe

February 10th, 2020


Julian Plouffe is a Canadian living in Miami, Florida. He is the co-founder of Moonglow Jewelry. 

Coming from a family of entrepreneurs, he decided …

056 | Carving Out A Niche and Being a Leader on Subscription/Delivery Services | with Mark Fachler

February 3rd, 2020


Mark Fachler is the Founder and CEO of Veestro, the leading plant-based meal delivery company in the US. 

In this podcast, we talk about Mark’s journey from an investment banker to founding Veestro, the difference …

055 | Go Beyond Business and Marketing: The Dinner Party Strategy for your Emails | with Val Geisler

January 27th, 2020


Val Geisler is the Chief Email Officer of Fix My Churn, a team of specialists dedicated to keeping customers around longer through a better lifecycle and transactional email campaigns.

In this podcast, we talk about the …

Ep. 54 - Diversify: Clients, Campaigns and Customers are Unique with Duane Brown

January 21st, 2020


Duane Brown is the founder & head of Strategy of Take Some Risk Inc., a digital marketing agency. He uses his curiosity for people and love for people watching to run better marketing campaigns for clients. 

On this …

053 | Community-Driven Content Strategy to Disrupt the Traditional Market | with Mehdi Farsi

January 15th, 2020


Mehdi Farsi is the co-founder of State Bicycle Co., a digitally native and innovative bike company specializing in bikes, gear, and apparel. 

He is the visionary behind the company’s products and designs, as well as the …

052 | How to Produce Video Content for Startups and SMBs | with Dave Taylor

January 6th, 2020


Dave has been online since 1980, which is pre-Internet, making him a tech pioneer and tech expert. He's also the Dave Taylor of and

051 | Busting SEO Myths, Blogging, and Content Marketing Strategies | with Pat Ahern

December 30th, 2019


Pat Ahern is a Partner at Intergrowth (formerly Junto), an SEO-centric content marketing agency that helps high-growth businesses to overtake the industry leader.

Outside of work, Pat loves rock climbing, travel, and …

050 | Diversifying Lead Sources, Subscription Boxes, and Battling Customer Churn | with John Roman

December 23rd, 2019


John Roman is the CMO and co-founder of BattlBox and Managing Partner of Carnivore Club, and he has six other brands in the eCommerce space in his …

049 | The ROAS Boosting Honest Marketing Approach for Growth | with John Hagan

December 17th, 2019


John Hagan is the Director of Growth at PURELEI. He specializes in all things Performance Marketing.

His current position is focused on transitioning success in Europe to other various platforms and markets. He has …

048 | The Philosophies of Data Science in Klaviyo | with Michael Lawson and Woody Austin

December 10th, 2019


Michael Lawson and Woody Austin are on the Data Science team at Klaviyo, the leading growth marketing platform chosen by more than 20,000 online businesses. 

On this podcast, we talk about data science, its philosophies …

047 | Turning traumatic experiences into best events, investing tips and the true meaning of entrepreneurship | with Alex Ikonn

December 3rd, 2019


Alex Ikonn is a dreamer and a creator. He co-founded Intelligent Change and Luxy Hair. He is also an angel investor in great companies like Calm and June. 

In this podcast, we talk about turning bad experiences into …

046 | SMS Marketing: How to Comply and How Much is Its Value | with Adam Turner

November 25th, 2019


Adam Turner is the CEO of, an SMS Marketing tool working with thousands of Shopify stores, including Brooklinen, Steve Madden, and …

045 | The Value in Taking Risks, Learning Lessons, Focusing on Your Business and Performance Based Marketing | with Jordan Rolband

November 18th, 2019


To say that Jordan Rolband is an e-commerce veteran is a big understatement. He was one of the first “Power Sellers” on eBay even before Paypal …

044 | Targeting the right audience during holidays, community engagement and going balls out | with Adam Hendle

November 11th, 2019


This episode is nuts (pun intended)! On this podcast, we talked about the effectiveness of giftable items and content during the holiday season, how …

043 | The Importance of Customer Feedback and the Mindset for Mistakes | with Mike Potter

November 4th, 2019


Mike Potter is the backup guy. He’s the co-founder and CEO of Rewind, the automatic backup for Shopify stores. He has founded a number of companies and was an active merchant in the early days of e-commerce, selling …

042 | The importance of different and unusual perspectives for a conversion rate optimized online store | with Jon MacDonald

October 28th, 2019


From graduating college to meeting the CMO of Coca-Cola in six months, Jon MacDonald is a business powerhouse. Now, he is the founder and president …

041 | Mission-driven e-commerce: What it is and how it leads to success | with Stephen Carl

October 25th, 2019


Stephen Carl is the owner and founder of Needle Movement, an e-commerce strategy company that advises retail brands on how to achieve sustainable digital growth and profitability. 

Stephen decided that his true passion …

040 | The Keys to E-commerce Scalability and Talking About Agencies | Jason Blumer

October 14th, 2019


Jason Blumer, CPA, has founded multiple companies such as Blumer CPAs, the Thriveal CPA Network and Quoach. Now, he’s a coach, speaker, writer, and …

039 | Knowing your best and worst customers and having a Retention Based Acquisition mindset | with Kristen LaFrance

October 7th, 2019


Kristen is the lead on all things education, retention, and growth-related at Churn Buster. She’s obsessed with creating meaningful customer …

038 | Email Marketing is the foundation of a successful ecommerce store | with Ben Jabbawy

September 30th, 2019


Ben Jabbawy is the founder and CEO of, the leading website conversion platform for ecommerce merchants and one of Inc Magazine’s 5000 fastest growing companies! Over 250,000 ecommerce merchants, like Leesa …

037 | How to Properly Optimize Your Shopify Store and Outside-the-box Automation Ideas | with Joe Lannen

September 16th, 2019


Joe Lannen is the founder of Speed Boostr, the Shopify optimization and development agency. He is an experienced web developer, eCommerce entrepreneur and app developer. This week on our podcast, we talk to him about …

036 | Finding Balance Between Conversion, Search Engine and Design Optimization | with Dale Bertrand

September 10th, 2019


After a building high-performance computing systems for the NSA, Dale Bertrand made the leap two decades ago into the early world of online …

035 | Customer Wants vs What They’re Willing to Pay For and Having a Service Mindset | with Kimberly Lewis

September 3rd, 2019


Kimberly Lewis, co-founder of CurlMix, took her company’s sales from zero to one million dollars in just a year. But before CurlMix’s success, Lewis …

034 | Making the Music Industry & Ecommerce Work Together | with Tommy Stalknecht

August 26th, 2019


Tommy Stalknecht, the founder of Single Music, helps musicians distribute their music through Shopify. He went to a recording industry college in …

033 | Revolutionizing Sustainable Bedding with Innovative Technology | with Phoebe Yu

August 19th, 2019


Phoebe Yu is the founder and CEO of Ettitude, a sustainable bedding brand that’s helping customers get a better night’s sleep.


Phoebe has a background in home textiles for over 15 years, but when she moved to …

032 | Bringing Transparency & Ease to Product Sourcing | with Nathan Resnick

August 12th, 2019


Nathan Resnick is the founder of Sourcify, the fastest growing sourcing platform that helps hundreds of companies manufacture products around the world. In the past, Nathan has brought dozens of products to market, ran …

031 | Creating a Die-Hard Community Around Your Brand | with Jimmy Hickey

August 5th, 2019


Jimmy Hickey is the founder of Findlay Hats. Before that, he was a full-time photographer. He made a comfortable living doing it, but it was very …

030 | Optimizing Checkout for Higher Conversion & Optimizing Funnel for Higher Average Order Value | with Jordan Gal

July 29th, 2019


On today’s episode, we meet Jordan Gal, CEO of CartHook. Up until CartHook, Jordan came from an immigrant entrepreneur household, and when you grow …

029 | Leveraging YouTube to Enhance Your SEO Strategy | with John Locke

July 22nd, 2019


John Locke is an SEO consultant who has recently launched a YouTube channel, allowing his business to grow in really exciting ways.

He has been …

028 | Making Paid Search Work For SMBs | with Roy Steves

July 15th, 2019

Today we welcome Roy Steves, the co-founder of StatBid, an agency that helps small- and medium-sized businesses make money with Google and Bing, focused almost exclusively on ecommerce sites.

He talks shop about how to …

027 | Using Humor to Add Punch to Your Copy | with Lianna Patch

July 8th, 2019


Today’s guest, Lianna Patch, is a conversion copywriter at Punchline Copy and a comedian.

She’s written copy for Freshbooks, Manly Bands, GhostBed, …

026 | Running a Direct-to-Consumer Food Business on Shopify | with Nona Lim

July 1st, 2019


Nona Lim is the founder and CEO of Nona Lim, a manufacturer of direct-to-consumer fresh Asian foods, such as bone broth, soups, and noodles.

In this episode, you will hear about Nona's journey as an entrepreneur, how …

025 | The Real Value of Shopify Plus | with Edward Wimmer

June 24th, 2019

Edward Wallace’s story about the founding of Road ID is fascinating, and so is his journey through Ecommerce, from a custom platform to finally settling with Shopify Plus, and everything that came along with that.

Find …

024 | Grow Your Community Through Old-School Marketing | with Tracey Wallace

June 17th, 2019

Tracey Wallace talks about how she launched a bed pillow company while having a full time job, planning a wedding, selling a condo, and buying a …

023 | Why Buyers Shop the Way They Do & How to Nudge Them | with Rishi Rawat

June 10th, 2019


Ramit Rawat from Frictionless Commerce noticed at a young age how complex the decision-making process was for shoppers, and became fascinated by understanding what goes into the sales process.

Understanding buyer’s …

022 | Does My Shopify Store Need a Blog? | with Kaleigh Moore

June 3rd, 2019

Kaleigh Moore is a world-class freelance writer who creates blog content for ecommerce platforms and the software that integrates with them. She also contributes to publications like Glossy and Fast Company and is the …

021 | How to Track Shopify Sales & Marketing (in a Way That is Accurate & Useful) | with Ari Messer

May 27th, 2019

Today’s guest, Ari Messer from Littledata, has some frightening news: our Shopify data is broken! But don’t worry too much – Ari is going to teach us how we can fix it.

It can already feel like you’re drowning in data …

020 | What is Customer Journey Retargeting (CJR)? | with Reza Khadjavi

May 20th, 2019

Why do some ads delight us, yet others frustrate us to no end?

As an experienced entrepreneur and current CEO of Shoelace, the world-class …

019 | Using Profit First Principles To Manage Cash Flow | with Cyndi Thomason

May 13th, 2019


Cyndi Thomason is a Certified Master Profit First Professional, and the founder and president of bookskeep, a virtual company that provides …

018 |’s Customer Acquisition Study | with Anthony Blatner

May 6th, 2019

Anthony Blatner, founder and Advertising Director at, started delivering newspapers when he was 11 – and has been hooked on advertising ever since.

He’s learned a lot since then and, now, he helps other …

017 | How to Start Influencer & Affiliate Marketing | with Shibo Xu

April 29th, 2019

Shibo Xu is the co-founder and COO of Refersion, a fantastic application that helps retailers start and manage private affiliate and referral networks.

Shibo runs us through a quick and dirty Affiliate Marketing 101 …

016 | How to Design a Business That Runs Itself | with Adrienne Dorison

April 22nd, 2019


Ready to improve the profit margins of your Shopify store, reduce waste, and take an unplugged vacation?

Well, you’re in luck! Because today we’re talking to Adrienne Dorison, who co-founded Run Like Clockwork™ with …

015 | Scaling Customer Service for High-Growth Ecom Stores | with Vincent Phamvan

April 15th, 2019

Vincent Phamvan is the Head of Growth at Simplr, where he helps high-growth companies engineer unforgettable customer experiences through top-notch human + AI-powered customer service.

Vincent previously led business …

014 | Becoming the Backroads Boss Lady | with Jessi Roberts

April 8th, 2019


Jessi Roberts is the Founder, President and Boss Lady at Cheekys Brand and author of the new book Backroads Boss Lady.

She founded Cheekys in 2011 with her life savings of $7,000 – and, today, the company employs 30 …

013 | How the Shopify Inventory System Adds Value | with Caroline Danehy

April 1st, 2019

Caroline Danehy is the co-founder and Chief Creative Officer of Fair Harbor Clothing, a lifestyle brand that makes swimwear out of recycled plastic …

012 | How to Leverage Subscription Revenue Channels on Shopify | with Rob Barr

March 25th, 2019


Are you interested in building a relationship with your customers and, in the process, creating a recurrent revenue stream in your Shopify store? Then you need to learn more about subscription models!

Rob Barr leads …

011 | Hiring & Delegating to Grow Your Ecommerce Business | with Nathan Hirsch

March 18th, 2019


Nathan Hirsch is a serial entrepreneur and expert in remote hiring and Ecommerce.

He started his first Ecommerce business out of his college dorm …

010 | How Customer Experience Generates Revenue | with Philippe Roireau

March 11th, 2019

Philippe Roireau, Head of Partnerships at Gorgias, joins the show to teach us about how we can turn customer service into a revenue generator for our eCommerce store.

To learn more, visit:

009 | The 3 Things Most Shopify Store Owners Are Doing Wrong | with Jeff Couret

March 4th, 2019


Jeff Couret is the founder of SEOak, a company that helps established brands explode their web store's sales.

At SEOak, they have over a decade of experience optimizing websites, and in that time, they’ve seen both a …

008 | What You Need to Know About Facebook Advertising | with Karan Jassar

February 25th, 2019


Karan Jassar is the founder & CEO of, which specializes in social media marketing for online stores.

We talk about setting up retargeting correctly on Facebook and Instagram, creating retargeting funnels, …

007 | How to use Turbo to Set Your Shopify Store up for Success in 2019 | with Sean Campbell

February 18th, 2019


Sean Campbell is a Project Manager with Out of the Sandbox, which you are likely already familiar with if you are currently a Shopify user (and if …

006 | How to Build a Mobile First Ecommerce Site | with Nick Raushenbush

February 11th, 2019


Nick Raushenbush is the cofounder of Shogun, and today he teaches us about the power of building a mobile first website.


Shogun is a powerful page …

005 | How to Do More With Your Data | with Brennan Dunn

February 4th, 2019


Brennan Dunn is the co-founder of RightMessage, a software company that helps bring on-site personalization to the masses by integrating your existing website with your email marketing database.

Today, Brennan shares …

004 | Partnering to Create an Eco-Conscious Yoga Mat | with Kassia Meador

January 28th, 2019


Kassia Meador began surfing at 14, and by 17 she was a sponsored pro-longboarder, traveling the world and competing in surf events globally.

Known …

003 | How Personality Sells Product | with Kai Davis

January 21st, 2019


Kai Davis is a lead generation expert who is enamored with the concept of becoming a niche celebrity, or a celebrity in a very small, specialized target market.

On this podcast, we talk about what it means to be a niche …

002 | Value-Based Design | with Nick Disabato

January 14th, 2019


Nick Disabato is the writer and designer behind independent interaction design consultancy Draft and the newly released book Value-Based Design.

On …

001 | Revenue Optimization: Make More Money on Shopify | with Kurt Elster

January 7th, 2019


Kurt Elster does one thing (and he does it very well): help Shopify merchants make more money.

On this very first episode of the Honest Ecommerce podcast, we talk about productizing your service, conversion rate …

Welcome to Honest Ecommerce

December 21st, 2018

Chase Clymer and Annette Grant share their honest, actionable advice with Shopify store owners.


Learn more at

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