Cover art for podcast Get Out of Wrap - Contact Centre Chat

Get Out of Wrap - Contact Centre Chat

91 EpisodesProduced by Martin TeasdaleWebsite

Published weekly this is a podcast for anyone interested in Call & Contact Centres - whilst UK based the best practice and tips shared apply to listeners all over the world.Come and listen to chats with Contact Centre Experts in all the disciplines we have in our vibrant, fun, creative and fast pace… read more


#86 Helping Team Leaders be better emotionally intelligent leaders with Chris Rainsforth

How do you become a more Emotionally Intelligent leader that leads with empathy ? In this episode myself and Chris discuss our experiences and offer some advice and tips.

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