With remote workforces becoming the norm, are your loan officers leveraging the phone in the most effective and efficient manner? Listen to this insightful episode of Fintech Hunting where we discuss using data to deliver a more timely and relevant message, gain insights into call tracking of remote employees, the use of AI, call routing and so much more. Don't miss this episode with special guest Michael Markette, President & Partner at Qortel.
Michael specializes in Call Monitoring, Analytics, Customer Recovery, Recruiting and Hiring Call Center Experts which is critical in today's environment. He began by building a call tracking solution in the garage of his Seattle home and 'who knew' it would grow into a multi faceted call analytics business leveraging machine learning.
Don't miss this insightful and timely episode of Fintech Hunting.
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