During the COVID-19 pandemic remote workforces are becoming the norm. Listen to this insightful episode of Fintech Hunting to hear about the power of call routing, using data to deliver a more timely and relevant message, gain insights into call tracking of remote employees and so much more. Don't miss this episode with special guest Michael Markette, President & Partner at Qortel.
Michael specializes in Call Monitoring, Analytics, Customer Recovery, Recruiting and Hiring Call Center Experts which is critical in today's environment. He began by building a call tracking solution in the garage of his Seattle home and 'who knew' it would grow into a multi faceted call analytics business leveraging machine learning.
Don't miss this insightful and highly relevant episode of Fintech Hunting.
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