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Everything Coworking

The Everything Coworking podcast shares trends and how-tos for coworking operators and anyone following this exploding trend. Jamie owns coworking spaces in Chicago and Palo Alto under the brand Enerspace Coworking. She is the president of the League of Extraordinary Coworking spaces, a global netwo… read more

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168. Mike Abrams on Management Agreements

September 30th, 2020


Coming out of COVID, leasing a space has become less attractive because the operator bears the most risk. If you are going to lease, you must work with a broker that will help you negotiate terms that will protect you …

167. Matt Maurice on Owning your Real Estate and Becoming the Walgreens of Coworking in Suburban Milwaukee

September 23rd, 2020


If you’re starting a coworking space or even looking to expand your existing business, it’s worth considering buying a building.

Roughly half of my …

166. How to Focus on the Right things and Feel Better About Taking Time Off

September 16th, 2020


Tell me if you ever feel this way: Your business is not where you want it to be, there aren’t enough hours in the day and you either don’t take time off or you just have a really hard time feeling like you deserve …

165. Four Things your Team Should be Doing Today Impact your Business

September 9th, 2020


If you have a coworking space, and you’ve decided to do everything you can to keep your business afloat until we see the demand shift (which is already happening outside of the U.S.), you must commit to keep marketing, …

164. Hiring Top Community Manager Talent to Run your Coworking Space

September 2nd, 2020


Your on-site team drives member attraction and retention. You can have the best furniture, the best cleaning protocols, the most delicious locally …

163. Re-Focus on your Sales Funnel! A Replay of Episode 84

August 19th, 2020


With a global pandemic going on, every step in the Sales Funnel counts. Subtle nuances in the process can make all the difference when it comes to landing your leads. Join me as I revisit episode 84, and we go through …

162. Casey Godwin on the Outlook of the Commercial Real Estate Market for Coworking Space Operators

August 12th, 2020


In this episode, Casey and I discuss:

- Current market trends such as health and safety protocols, virtual tours, digital memberships.

- Landlords  …

161. Jamie Hodari on Management Agreements, Partnering with Hotels and Enterprise Demand

August 5th, 2020


In this episode, Jamie Hodari and I discuss:

- How he and his next door neighbor and best friend growing up started a coworking brand that now has …

160. The Founders of HAYVN and FireWorks Coworking Reflect on a Year in Business

July 29th, 2020


Felicia Rubinstein, founder of HAYVN Coworking and Sonny Goodall, Co-Founder of Fireworks Coworking, just celebrated their one-year anniversary as coworking space operators.

They share their coworking stories, the …

159. Leveraging Diverse Revenue Streams to De-Risk Coworking Income

July 22nd, 2020


Angela Garland shares how she runs a workspace + coffee bar, plays the role of property manager for her landlord, and launched a drive-through coffee …

158. Making Coworking a Family Business and Launching During a Pandemic

July 15th, 2020


Kerri and her husband wanted to start a business and they wanted to make it a family affair. They roped in Faith and Johnny and opened their first …

157. What the Heck does a Coworking Community Manager do All Day?

July 8th, 2020


Have you wondered how a community manager fills his/her day or if you're keeping yours focused on the right things?

Your Communty Manager is the …

156. Winning the Hearts and Minds of Those you Influence

July 1st, 2020


In this episode, Mark and I Discuss:

- What does leadership mean?

- Who is a leader?

- What does it mean to lead?

- How do we lead through times of crisis when we feel like we are in early leadership stages?

- What are …

155. Global Data on the Impact of COVID-19 on Coworking Spaces

June 24th, 2020


In this episode, Mike and I Discuss:

- Global coworking space revenue vs. March 2020

- Global meeting room revenue vs. March 2020

- Creative …

154. Highlights of the GWA Financial Benchmarking Survey

June 17th, 2020


In this episode, Craig and I Discuss:

- The 2019 GWA Industry Benchmark Survey

- Overview of respondents and how that might impact the data (size, years in business)

- The value of benchmarking data for operators trying …

153. Our Roles as Leaders in our Communities

June 10th, 2020


We are living through some character-building times. Some of you have experienced great loss and devastation this year living through COVID-19 and the senseless loss of black lives.

We are all processing 2020 in our …

152. I Closed my Coworking Space

May 27th, 2020


Enerspace Palo Alto is closing on May 31 (unrelated to COVID-19). What a milestone. But you should know I'm one of those crazy people that craves …

151. Internal vs. External problems - which ones do you solve?

May 20th, 2020


I am a Donald Miller junkie. He is the author of the Storybrand framework which I would describe as "life changing." One of my Coworking Startup …

150. Super practical tips for re-opening your coworking space in the time of COVID-19

May 13th, 2020


By this time, you've probably watched your share of webinars about the impact of COVID-19 on commercial real estate. They are generally helpful but …

149. Is this a good time to open a coworking space?

May 6th, 2020


Are you thinking about starting a coworking space or managing through this crazy season and wondering if you should continue with your expansion …

148. The Future is Flexible: Attributes of the successful flex office operator

April 29th, 2020


Charlie Morris is the Practice Leader for Flexible Office Solutions team at Avison Young. We talk about: - Avison Young's approach to serving their …

147. SBA Loans for Coworking Spaces

April 22nd, 2020


Navigating the SBA loan application process for a coworking space can be challenging. Amanda Lewan, co-founder of Bamboo Detroit and Hasan Mirjan, founder of SpherePad and then SphereMail, share tips for success based …

146. Case Study: How Jessica Bommarito added a profitable digital layer to her physical coworking membership

April 15th, 2020


Interested in learning more about taking your community digital (and monetizing it?) - Jessica shares Groundswell’s experience pivoting to an online, digital membership the second her doors closed. The digital …

145. Is it Time to Rethink your Target Member?

April 8th, 2020


If you are working on opening a coworking space, the single most important step you can take to ensure your success is to determine very precisely the profile of your target member. If you do that, and then make all …

144. Stew's Self Service Garage

April 1st, 2020


Stew grew up near Seattle with a love of working on cars...but not outside in the driveway during rainy season....and storing all the tools was …

143. Leading Through Uncertain Times

March 25th, 2020


This episode talks about:

  • Why we should all be optimistic.
  • Leading your team, members and community through uncertain times.
  • Switching membership …

142 Larry Serota: Case Studies on Creating Purpose-Built-Ecosystems

March 18th, 2020


Larry's case studies of the purpose-driven ecosystems he's helped to facilitate in Chicago, are some of the most inspiring stories I've heard yet around the significant outcomes that can be achieved by bringing the …

Bonus Episode: Coronavirus Impacts on Coworking Spaces

March 14th, 2020


It's important to continue the conversation on the Coronavirus. Let's talk about:

  1. What is happening in markets with higher numbers of cases?
  2. What …

141. Don Ball on how LiquidSpace Pro is creating access to enterprise customers for the independent operator

March 11th, 2020


Don is an OG in the coworking world. He co-founded COCO Coworking and Fueled Collective.

He's now working on select strategic projects, one of them …

140. How to Write your own Playbook in a Crowded Market

March 4th, 2020


Flip Howard ran a dry cleaning business at SMU out of an executive suite office. He thought that business looked a lot more interesting than the dry …

139. Compensation Structure for Community Managers

February 26th, 2020


When operators/owners hire Community Managers, they have often been running the space themselves for some time and get really anxious about replacing themselves with someone who cares as much as they do about the …

138. The Danger of 5 Day and 10 Day Coworking Membership Passes

February 19th, 2020


Selling 5/10 Day membership passes can be dangerous to your coworking business...specifically your bottom line. In this episode, we discuss: - Why we are tempted to sell uber flexible memberships - The math that makes …

137: Dan Zakai, CEO and Co-Founder of Mindspace, on launching 30 spaces in 6 years

February 12th, 2020


Dan Zakai has been busy. He co-founded the first Mindspace location in 2014 and has grown the brand to 30 locations across multiple countries over …

136. Five Things to Focus on in Your Coworking Business in 2020 to Drive Growth and Make an Impact

February 5th, 2020


What's the goal of focusing on the right things in your coworking business in 2020? 1. Get more members 2. Keep more members 3. Make a bigger impact and meet your financial goals In this episode, Jamie Russo provides …

135. Kevin Whelan Shares a 5 Step Framework to Creating a Strategic Marketing Plan for your Coworking Business

January 29th, 2020


Kevin Whelan's goal is to help coworking spaces get full, faster.

Kevin leverages his deep marketing and industry expertise to share his advice on …

134. Jamie Orr on why she Created a new Space Management App

January 22nd, 2020


Jamie Orr co-founded Cowork Tahoe in 2014. After buying a building, expanding that space and settling into life as a coworking space operator in South Lake Tahoe, a town of 30,000 and home to Heavenly Mountain, a Vail …

133: A 5 Step Framework for Developing your Member Events Program

January 15th, 2020


Some community evolves through serendipitous interactions. Most community is facilitated and intentionally developed. Hosting the right member events …

132: Javier Garcia Iza shares IOS' journey to 35 locations and 20,000 members

January 8th, 2020


Javier studied mechanical engineering in college but after graduation went straight into the family real estate business and started a shared office …

131. Aine Rock Bisciglia on Finding the Space Between Hustle and Flow

January 1st, 2020


Aine Rock, CEO at Healthy Living with Aine gives us some tips for kicking off the New Year.

We talk about:

- The magical space between hustle and flow

- Why entrepreneurs (and people in general) so drawn to …

130. Casey Godwin on the Proposal Process for a Commercial Lease

December 18th, 2019


Casey Godwin gives us a detailed walkthrough through the elements of a proposal for a commercial office space and his advice on watch-out points.

We talk about:

- The process of creating a proposal before going into …

129. Kane Willmott on Working with Local Brokers to get Leads

December 11th, 2019


The guest in Episode 129 of the Everything Coworking Podcast guest is Kane Willmott, Co-Founder and CEO of iQ Offices.


In this episode, we talk about:


- Why brokers can be a lead source for coworking spaces

- Kane’s …

128. Breaking the Childcare Model with Melanie Marconi

November 27th, 2019


The guest in Episode 128 of the Everything Coworking Podcast guest is Melanie Marconi, Co-Founder of VIDA: Make Life/Work & Co-founder of BDI Development Group.


We talk about:


- Her coworking story and …

127. How Furniture as a Service Works for Coworking

November 20th, 2019


The guests in Episode 127 of the Everything Coworking Podcast are Greg Copeland and Mercedes Howard. They are directors on CORT’s Strategic Business Development Team.


We Talk About:

- The brands of furniture they …

126. Breaking down Operating Agreements with Oldani Entrepreneurial Law

November 13th, 2019


The guest in Episode 126 of the Everything Coworking Podcast guest is Jessica Oldani, President of Oldani Entrepreneurial Law P.C.


We talk about:

125. Inside the Work Life of Bryce Hill Office Evolution Community Manager

October 30th, 2019


The guest in Episode 125 of the Everything Coworking Podcast guest is Bryce Hill, Community Manager for Office Evolution in Denver, CO. 


We talk …

124. Jennifer Easton, VP of Marketing at the International WELL Building Institute

October 23rd, 2019


The guest in Episode 124 of the Everything Coworking Podcast is Jennifer Easton, Vice President of Marketing at the International WELL Building Institute. We talk about: - She explains what WELL it is and who it aims …

123. Inside the Work Life of Lorena Solis, International Winner of the Inaugural Community Management Award

October 16th, 2019


Today’s guest is Lorena Solis, Regional Manager of IOS Offices in Mexico in Guadalajaro. - Her background before she joined IOS OFFICES and …

122. Mike Kriel, CEO of Launch Workplaces on Patience, Management Agreements and the Value of Incubating Tenants

October 9th, 2019


Today's guest is Mike Kriel, CEO of Launch Workplaces with locations in the greater Baltimore, Washington DC area.

We talk about:

- Mike’s background.

- The story of how Mike got into coworking.

- What Mike’s business …

121. Alex Hughes, Co-founder of CENTRL Office on National Expansion

October 1st, 2019


Today’s guest is Alex Hughes, Co-founder of CNTRL Office


We talk about: 

  1. Alex’s background and Coworking story
  2. Their expansion from Portland into …

120: Potential Operator Blind Spots and Setting up to Scale

September 19th, 2019


Today’s guest is Angie O’Grady, Partner & COO @ StellaPop I Management Consulting I Workplace Services.

 We talk about:

- The areas in which …

119. A Deeper Dive into Physical and Cyber Security for Coworking Spaces

September 11th, 2019


Today’s guest is James Shannon, Chief Product Officer at essensys. I invited him on to continue our coverage of physical and cyber security in coworking spaces. Essensys has deep expertise in this topic. If you missed …

118: Best Practices for your Coworking Space Search

September 4th, 2019


Casey Godwin is unique in that he's done enough deals in the coworking space to develop an expertise around the model and best practices for the coworking space search process.

Casey starts the episode by setting our …

117: The Future of Flexible Office: A Deep Dive with Mark Gilbreath

August 28th, 2019


Mark Gilbreath has one of the most comprehensive vantage points of the Flexible Office Industry. As the CEO of LiquidSpace, he serves casual flex office users, corporate occupier users, SMB users, operators with space …

116. Case Study: What We can Learn from the Downfall of a Membership-Based, Local Business

August 13th, 2019


In this episode, we analyze a local, membership-based, community-focused business that, despite it's strong, engaged community, is losing money each month. I walk through their situation and what we can learn to better …

115: How to Outsource Critical Business Tasks That you Can't get to

August 7th, 2019


In this episode, I share my go-to platform for outsourcing critical business tasks that I just can't get to. You'll be amazed at the breadth of expertise that you can leverage on a project-basis or long-term if needed.

114. Coworking Insurance for you and your Members

July 22nd, 2019


BJ Rosinus has a real estate background, ran a coworking space in Florida, and then decided to join one of his members in serving a niche need for the coworking space - insurance for operators and members. 

Insurance is …

113: 6 Steps to Take When the Competition Starts to Heat Up

July 16th, 2019


Whether you’re new and worried that someone is going to beat you to opening in your market, or you’ve been in business for awhile and competition in your market is starting to heat up, this discussion is for you.


112. Hannah Walker: Lessons Learned through WorkHub's First Year in Business

July 3rd, 2019


Hannah Walker reflects on her team's first year in business at WorkHub in Tyler, TX.

We cover:

A little about Tyler, TX

What role does Workhub play …

111. Franchising your Coworking Business: How it Works and why you'd do it

June 20th, 2019


In this episode, Susan Glosby owner of WorkAway Solutions outside of Washington, DC, shares her coworking story AND her expertise in franchising …

110: Mara Hauser shares NeoCon 2019 Highlights from a Coworking Perspective

June 19th, 2019


We cover topics including:

  1. What is NeoCon?
  2. Why do you attend?
  3. Who should attend?
  4. What are the latest commercial office design trends that apply to …

109: Troubleshooting your Marketing Mix

June 5th, 2019


In this episode, we talk about what to do when your tour flow doesn’t feel right, or better yet, when your tour tracker data demonstrates your numbers are down.

Always get back to basics to troubleshoot issues. It’s …

108: Cybersecurity for Coworking 101

May 22nd, 2019


Anne Hardy, Chief Security Officer at Join Digital, shares with us the basics on our physical security and cyber security responsibilities as coworking space operators. Some categories of members such as corporate …

107: Niche Coworking with Palletized

May 15th, 2019


Maximilliano and his childhood friend, stumbled upon a unique need in the coworking market. They had a logistics operation involving inland …

106: Melissa Saubers on Inclusion in our Programming

May 8th, 2019


This week's guest is Melissa Saubers. Melissa is the Chief Connector and CEO of Cowork Waldo (founded in 2012) and Co-Founder & Past President of the Record-Setting & Award-Winning Kansas City Coworking Alliance …

105: Jerome Chang: Architect, BLANKSPACES Founder, Coworking "OG"

May 1st, 2019


In this episode, Jerome and I tackle questions such as: 


What are the things that you do in your business that are unique to approaching the business as an architect AND an operator?

For those that are listening and …

Just Jammin' with Jamie - To Niche or not to Niche?

April 24th, 2019


One of my Coworking Startup School students recently asked about choosing a niche group to serve with her coworking space. It's very common to get …

Just Jammin' with Jamie - Case Study: Premium Pricing and Positioning

March 25th, 2019


I love examples from other industries that make me think about aspects of the coworking industry.

This case study is about a summer camp that charges $100 more a week than the other neighborhood camps and how they …

Just Jammin' with Jamie: Managing Community Norms in a Coworking Space

March 20th, 2019


In this short episode, I share a story of a Flight Group member who recently launched his space and found himself managing a long list of community norm challenges - the sensitive, sometimes awkward aspects of bringing …

Just Jammin' with Jamie: It's not the Problem - It's your Attitude about the Problem

March 8th, 2019


Kicking off a new "bonus episode" format that will allow me to share insights that apply to business but don't fit into my typical episode approach.

This one addresses mindset when $hit goes wrong and messes with your …

104: Jacob Bates, CEO of CommonGrounds Workspace: From CRE at Nike to Raising $100M as a WaaS provider

March 6th, 2019


Currently in Carlsbad, Long Beach, San Jose and Denver, CommonGrounds Workspace is on an aggressive growth plan to add 2 million square feet across 50 locations in the next two years. All of this is made possible by a …

103: Venture X President Jason Anderson on Coworking and the Franchise Model

February 20th, 2019


On this episode, my guest is Jason Anderson, recently named President of Venture X, one of the fastest growing premium shared workspace concepts in the country.

Prior to joining the shared workspace community, Jason was …

102: Adding Offices and Meeting Rooms using Modular Building Systems - My Personal Debrief

February 7th, 2019


This is a debrief and case study of my Enerspace Referesh Project with a focus on adding additional team spaces and a meeting room. I dive into …

101: How to Legally Pass Credit Card Fees to your Members with Jack Richer of PlacePay

January 30th, 2019


This question came up recently in one of my Flight Group sessions. One of the FG members wanted to start encouraging ACH payments and wondered if she …

100: What you Need to Know about Furniture for Coworking Spaces

January 3rd, 2019


Furniture: New, used, refurbished, contract...what does it all mean and what's right for my coworking space? What role does a furniture dealer play …

99: How to Get Relevant Answers to your Coworking Questions

December 27th, 2018


Facebook Groups, Google Groups and Slack Groups are all great potential resources to answers to your coworking questions. That being said, ask a question like, "What CRM do you use?" and you'll get 20 different …

98: Goal Setting for Coworking Space Operators

December 19th, 2018


In this episode, we talk through three keys to getting what you want out of 2019 (or anytime you're in goal-setting mode).

This is the process my …

97: Demystifying Google Ads for Coworking Spaces

November 28th, 2018


This week, Kevin Whelan has deep expertise in marketing that he is applying to Coworking Spaces. I have been working with Kevin on some strategic projects for the Global Workspace Association and Kevin is the outsourced …

96: Industry Stats: Growth and the Strength of the Independent Operator

November 14th, 2018


Michelle Bodick, Managing Director of Sales and Marketing for the Americas at Instant Offices shares their research which reports that 68% of the coworking market is run by independent operators.

Instant has a strong …

95: Aligning your Actions to your Goals

November 7th, 2018


Sometimes we commit to something verbally but don't think about the workflow required to get there. What actions do we need to take? What behavior do we need to model? What language do we need to use to commit to that …

94. Case Study: Bringing Community to a Neighborhood in Oakland

October 30th, 2018


In this episode, I talk with Ellen Kim, co-founder of Temescal Works in Oakland, California. Ellen is a member of my Flight Group program. She was in the pre-launch Flight Group program and then graduated into the “In …

93. How to help your members get access to healthcare benefits

October 24th, 2018


One of the most challenging aspects of starting a business is dealing with administrative tasks like payroll and finding affordable access to …

92. 6 Things you should Focus on Post-Launch

October 17th, 2018


You've hosted your grand opening and you're live! You feel like there should be a light at the end of the tunnel but you're still feeling the …

91. Five Reasons why it Pays to be Small but Mighty

October 10th, 2018


The Instant Group reports that 68% of the market is made up of operators outside the top 6 national companies. So 68% of the market is not WeWork or Knotel or Regus or Premier Business Centers. We are, however, seeing …

90: Top 5 Takeaways from the 2018 FlexOffice Conference

October 4th, 2018


At the time of this recording, we're a few weeks out from the 2018 FlexOffice Conference. This week, I share my primary takeaways through my lens as …

89: Leadership Systems Behind Successful Coworking Spaces

September 12th, 2018


In this episode, I go through a framework for implementing consistent team meetings as a part of your leadership system for running a successful …

88: Mindset Matters - An Interview with Leadership Coach Rita Hyland

September 5th, 2018


This week we're shifting from working on the "how" to working on the mindset challenges that often prevent us from making progress and living our best lives. I am highly trained in the “how” department. So much so …

#87 Case Study - How to Sell more Team Spaces

August 29th, 2018


In this episode, I do a problem-solving session with Anthony Vetesse of Synchronous Solutions Coworking in Detroit. He reached out and asked for …

86: Part 3/3: The Coworking Sales Funnel Dissected

August 22nd, 2018


What you can do to get your scheduled tours to actually show up for tours.\n\n>The DNA of the coworking space tour experience.\n\n>The tour …

85: 2/3 of The Coworking Sales Funnel Dissected

August 15th, 2018


This is the second episode in a three-part series on the Coworking Sales Funnel.

If you missed episode #84, make sure to go back and listen.

Make sure to tune in next week for episode #86 for the third and final episode …

84: 1/3 The Coworking Sales Funnel Dissected

August 8th, 2018


This is the first episode in a three-part series on the Coworking Sales Funnel.

There’s a lot to cover on this topic and I want to keep it digestible. So make sure you tune in next week for episode #85 for the second …

83: 2018 Coworking Tech and Tools Guide Review

July 25th, 2018


> Creating the right tech stack in a coworking space is critical to keeping yourself sane, creating time for strategic work for you and your team, and to creating a positive, friction-free experience for your members.

82: Top 5 Reasons Coworking Spaces Fail

July 18th, 2018


In addition to my own experience, I see a lot of businesses, P&L's, pro-formas, etc. and have pieced together what I think are factors that contribute to the failure of a coworking space.

No matter how emotionally …

81: Pre-selling your Coworking Space - Mindset and Marketing

June 27th, 2018


I generally see two types of mindset out there on opening a coworking space. There are the folks that will start selling the story to anyone who will …

80: Mara Hauser on The Design Process for Coworking Spaces

June 19th, 2018


Mara Hauser covers the design process for coworking spaces from identifying your core user to branding to determining your program. Join us for a …

79: Kyle Coolbroth: From COCO to Fueled Collective

June 13th, 2018


In this episode, I talk with Kyle Coolbroth, Co-Founder and CEO of Fueled Collective which the coworking industry’s newest and most unique franchise …

78: Brad Krauskopf shares the Hub Australia Story

June 6th, 2018


Brad Krauskopf, founder of Hub Australia, shares his experience going from one 2500 square foot location to 7 locations across Australia. How he has reshaped his model to better meet member needs, how his organizational …

77: Marketing tips for Coworking Spaces

May 23rd, 2018


Garrett Tichy is the Founder and Owner of Hygge Coworking. A strong advocate for Charlotte, Tichy is well-known for his natural ability to build diverse and inclusive communities of professionals – both online and …

76: A Glimpse into the Future of Work with Antony Slumbers

May 16th, 2018


You are really going to enjoy today’s guest, Antony Slumbers. He is the keynote speaker for the 2018 FlexOffice Conference hosted by the Global Workspace Association and NAIOP. He's also a forward-looking, big picture …

75: Predictably Irrational - Insights Applied to Coworking

May 9th, 2018


This episode explores insights from Dan Ariely's best selling book on human behavior and how they apply to coworking spaces - insights cover free trials, rewarding employees, referral programs and why you need fancy …

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