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E-Commerce Answers

14 EpisodesProduced by Accorin, A Wasserman CompanyWebsite

Whether you’re a complete novice or an experienced merchant, this podcast series has something for everyone - latest trends in technology, marketing, strategy, content, and more. Hosted by Frank Thompson of Accorin.

14 Episodes | 2020 - 2022

E-Commerce Design & UX with Joshua Vizzacco

June 7th, 2022


Frank is joined by Josh Vizzacco, who has been a key part of the Accorin Creative services team for several years. Josh talks about his creative process, his journey into e-commerce, and the importance of designing with …

A Discussion on Headless Commerce with Mike Fitzgerald

June 4th, 2022


This week Frank is joined by Accorin's own Mike Fitzgerald for a discussion revolving around Headless. Mike's background as a developer turned …

Social Media and Social Commerce, with Riddle & Bloom

April 28th, 2022


Frank is joined by Social Media geniuses & fellow members of #TeamWass, Alyssa Nugent & Alyssa Van Liere of Riddle & Bloom, for a wide-ranging discussion on the rapidly changing world of social media. Social …

Recapping 2021 and the State of E-Commerce with Graham Lubie

March 4th, 2022


In the first episode of Season 2, Frank is joined again by Accorin's Head of E-Commerce Delivery, Graham Lubie, to recap the end of 2021 and discuss the broad state of e-commerce, and what we expect to see in 2022.

Holiday Season E-Commerce Preparedness with FTD's CTO, Matt Powell

December 8th, 2021


Frank is joined by Matt Powell, CTO of FTD (Florists’ Transworld Delivery), for a wide-ranging discussion about FTD's operations, including how they're obsessive about preparing for known traffic spikes and optimizing …

Discussing E-Commerce Site Migrations with BigCommerce & EXCLUSIVE

November 16th, 2021


Frank is joined by Accorin's VP, Digital Strategy & Delivery, Daniel Fertig, VP Partnerships at BigCommerce, and Scott Smigler, CEO Exclusive Concepts to discuss e-commerce website migrations from all angles.

A Conversation with Sonal Puri, CEO of Webscale

August 2nd, 2021


In this episode, Frank and Graham are joined by CEO of Webscale, Sonal Puri, to talk about e-commerce security, scalability, performance, headless applications, and the story behind Webscale.

Our Take on 2021, So Far

July 6th, 2021


Frank is joined by Accorin's Head of E-Commerce Delivery, Graham Lubie to discuss how the first half of 2021 has gone; both internally and for Accorin's clients.

Beyond E-Commerce Hosting & Security with Webscale's Adrian Luna

March 18th, 2021


This episode, Frank is joined by Adrian Luna of Webscale to talk about how critical hosting is in modern day e-commerce. From scaling to cope with unexpected traffic spikes, to safeguarding against bad actors, your …

E-Commerce Startup Wisdom from Jesse Horwitz, Co-Founder of Hubble Contacts

February 17th, 2021


This week, Frank is joined by Jesse Horwitz, Co-Founder of Hubble Contacts, a brand famous for disrupting the contact lens industry via e-commerce. Jesse shares his insights on the Hubble journey, and thoughts on the …

Exceptional E-Commerce Customer Service with Nicole Baqai of Gorgias

February 10th, 2021


This week, Frank is joined by Nicole Baqai of Gorgias to talk about the trends, traditional and contemporary, and importance of exceptional customer …

Recapping 2020 - A Year Like No Other

January 5th, 2021


As we enter the new year, Frank is joined by other members of the Accorin team to discuss the impact and observations of the Covid 19 pandemic on their personal lives, working environment and our e-commerce clients.

E-Commerce Platform Selection - A Chicken or Egg Question?

November 17th, 2020


In our second episode, Frank and Graham consider whether it's best to start with a chosen platform selection and build your online storefront around it, or define your functional and operational requirements first.

B2B Self-Service E-Commerce

October 27th, 2020


In this episode, Frank Thompson interviews Accorin's VP, Service Delivery & Strategy, Graham Lubie to discuss the concept of "Self-Service B2B" e-Commerce, which we find makes for a more ideal e-commerce experience …

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