Cover art for podcast Digital HR Leaders with David Green

Digital HR Leaders with David Green

107 EpisodesProduced by David GreenWebsite

In this series, David Green will be speaking to a range of senior HR leaders who are pushing a data-driven and digital HR agenda. There is an increasing need for HR professionals to become more digitally and numerically literate – to acquire the skills necessary to process, produce and leverage digi… read more


22. Dawn Klinghoffer, Head of People Analytics at Microsoft discusses the Evolution of People Analytics

I'm often asked to provide examples of global organisations that lead the way when it comes to people analytics, whether that's based on business outcomes, benefit to the workforce or sophistication of the work. Microsoft is always one of just a handful of companies that I mention. The leader of Microsoft's People Analytics team is Dawn Klinghoffer and she is my guest on today's episode of the podcast, Dawn has led the People Analytics function at Microsoft for over 15 years.

I've known Dawn for a few years and never fail to be impressed with the totemical work she and her team are doing with people analytics at Microsoft. In our conversation, Dawn and I discuss the evolution of people analytics at Microsoft and the recent change she has made in how the team is organised. We also discuss:

  • The importance of employee trust in creating and sustaining an advanced people analytics function
  • Dawn provides examples of people analytics projects being delivered at Microsoft
  • We look at how to create a data driven culture
  • We look into the crystal ball and ponder what the role of HR will be in 2025

This episode is a must listen for anyone in a workforce or people analytics role, HR and business professionals interested in how people data can drive business outcomes and CHROs looking to build or scale their people analytics capabilities.

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