From The Institute for Digital Transformation, this is The Digital Experience Revolution with Charles Araujo and Dr. Frank Granito, where we explore emerging trends and technologies around Digital Transformation, the Customer Experience and The Future of Work — and how they are reshaping organizatio… read more
Charlie and Frank discuss this and AI companies whose products may very well revolutionize customer intimacy required in our digital economy. Can customer intimacy be accomplished will less physical or even human interaction? Find out how the Digital Experience Supply Chain holds customer intimacy as a required capability in our next normal.
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