How do employee surveys get in the way of listening?
How do you listen in face-to-face situations and at scale, to hundreds or thousands of employees?
Oscar speaks with Geoff Ho, a renowned director and behavioural scientist. Geoff has worked in Google's People Analytics team and is now at Rogers, where he helps shape the management strategies for more than 26,000 employees. His award-winning research is used by governments and organisations around the world.
How do you listen to what's unsaid, by analysing data?
How do you make sure you listen to large groups of people without bias?
Learn how to conduct a listening tour that actually works, how to design effective focus groups, and how Google listened to its employees and gave them a pay rise.
Geoff maps the process of listening to your employees onto the Five Levels of Listening. Learn how to become a Deep Listener at scale.
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