The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet … read more
How do you listen when time is critical? What do medical staff actually listen for?
Associate Professor Ginger Locke shares the art and science of how medics think and perform.
Learn from her experience in training doctors about empathy, curiosity and the dangers of seeking efficiency.
Discover the difference between what doctors say and what patients hear, and how deep listening can make the difference between life and death.
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