Cover art for podcast Deep Listening - Impact beyond words - Oscar Trimboli

Deep Listening - Impact beyond words - Oscar Trimboli

139 EpisodesProduced by Oscar TrimboliWebsite

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet … read more


Why your doctor needs to listen deeply

Danielle Ofri, MD, PhD, is a physician at Bellevue Hospital, the oldest public hospital in the USA, and a faculty member of New York University School of Medicine. She writes about medicine and the doctor-patient connection for the New York Times, Slate Magazine, and other publications. Danielle is co-founder and Editor-in-Chief of the Bellevue Literary Review, the first literary journal to arise from a medical setting. She is the author of a collection of books about the world of medicine. Her most recent book is, "What Patients Say, What Doctors Hear."

Danielle highlights just how vital good communication is in the world of medicine. The great majority of malpractice lawsuits stem from miscommunication, far more so than actual errors in clinical practice. This is communication between doctors but importantly, between doctors and their patients.

There is an enormous cost of not listening in medicine. Danielle shares one particular study in which an extra twenty minutes spent between doctor and patient prior to a surgical procedure went on to save those patients from an additional three days in hospital, and reduced the amount of opioid painkillers they required. Leaving aside the health outcomes, the financial impact illustrated by this study is substantial.

Before a patient consultation, Danielle makes sure she has read up on all the relevant notes and charts. In this way she can listen undistracted while they talk, focused and looking at the patient, not looking at charts or a computer screen.

Danielle's research finds that doctors tend to interrupt their patients within eight to ten seconds of their speaking. She also notes that if left uninterrupted, patients will only speak for a minute to ninety seconds - a length of time Danielle thinks we can all aim to listen for! Dedicate a minute to undistracted, 'full frontal listening', and the speaker will give you the information they want to share and that you need. Danielle thinks of it as an investment in the future relationship.

Danielle shares a story of her father's experience in hospital, and how accompanying him gave Danielle a patient's perspective on things. It's very easy for a doctor who sees many patients every day to not listen deeply in each and every interaction, because there are so many. For the patient, however, this time is precious.


Tune in to Learn

  • How to get around technology, to listen undistracted
  • Why Danielle asks her patients "how much do you want to know?"
  • How listening to a patient reduces anxiety
  • How Danielle is teaching new doctors to listen
  • About listening to the unsaid for life-threatening issues

Listen For Free

Educational emoji reaction


Interesting emoji reaction


Funny emoji reaction


Agree emoji reaction


Love emoji reaction


Wow emoji reaction


Are you the creator of this podcast?

Verify your account

and pick the featured episodes for your show.

Listen to Deep Listening - Impact beyond words - Oscar Trimboli


A free podcast app for iPhone and Android

  • User-created playlists and collections
  • Download episodes while on WiFi to listen without using mobile data
  • Stream podcast episodes without waiting for a download
  • Queue episodes to create a personal continuous playlist
RadioPublic on iOS and Android
Or by RSS
RSS feed

Connect with listeners

Podcasters use the RadioPublic listener relationship platform to build lasting connections with fans

Yes, let's begin connecting
Browser window

Find new listeners

  • A dedicated website for your podcast
  • Web embed players designed to convert visitors to listeners in the RadioPublic apps for iPhone and Android
Clicking mouse cursor

Understand your audience

  • Capture listener activity with affinity scores
  • Measure your promotional campaigns and integrate with Google and Facebook analytics
Graph of increasing value

Engage your fanbase

  • Deliver timely Calls To Action, including email acquistion for your mailing list
  • Share exactly the right moment in an episode via text, email, and social media
Icon of cellphone with money

Make money

  • Tip and transfer funds directly to podcastsers
  • Earn money for qualified plays in the RadioPublic apps with Paid Listens