Cover art for podcast CX Files

CX Files

131 EpisodesProduced by Mark Hillary - Analyst and CX FuturistWebsite

CX Files features your host, writer and analyst Mark Hillary, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and his guests explore the future of CX, the important trends, and what customers really expect fro… read more

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