Cover art for podcast Creating Great Grooming Dogs

Creating Great Grooming Dogs

99 EpisodesProduced by Chrissy Neumyer Smith CPG CBCCWebsite

This is the podcast where dog grooming and dog training meet! Learn how to teach dogs to be great for grooming and other types of handling for health and comfort. Perfect for groomers, trainers, owners, and other pet professionals.

episodes iconAll Episodes

Ep99 What Do We Want Customers To Know And Be Doing?

September 22nd, 2020

28:29

In the first part we'll talk about dog owner responsibilities. In the second part we'll talk about some of the homework I give owners.

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Ep98 Discipline And Cookies

September 15th, 2020

28:52

In the first part we'll talk about Discipline. What it really means and is it useful in the grooming setting. In the second part we'll talk about the …

Ep97 Adding Training to your Handling Skills

September 8th, 2020

29:09

Animal handling skills are super important but we can add training to our handling skills to teach dogs to be better for grooming.

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Episiode 96 Adding Training Tech Talk To Grooming

September 1st, 2020

28:10

This week I'm talking adding training tech talk to what we do in the grooming room. What principles are we using? What is it if it increases or maintains a behavior? What is it if it decreases or lessens a behavior? Why …

Episode 95 "Handling Fees"? and comfort.

August 25th, 2020

23:28

In the first part we'll talk about pricing. Are "Handling Fees" a good idea? In the second part we'll talk about physical comfort and anatomy.

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Episode 94 Assess The Dog And Keep The Goal In Mind

August 18th, 2020

23:11

This one is for the trainers and those of us who work with trainers. In the first part we'll talk about the new puppy or new dog with no known problems. In the second part we'll talk about the dog with a known problem.

Episode 93 The Crossover Groomer

August 11th, 2020

27:21

In the first part we're going to talk about the Crossover Groomer. Making the switch from "Get it done even though the dog has a behavior problem" to "Work on the behavior problem to get it done". It's a big difference. …

Episode 92 Stress and Calm

August 4th, 2020

26:48

In the first part we'll talk about how stress builds up. In the second part we'll talk about ways to calm a dog.

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Episode 91 Some Basic Science

July 28th, 2020

24:52

In the first part we'll be talking about using the Scientific Method. In the second part we'll be plsying a game of "Opinion or Observation".

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Episode 90 Such A Silly Puppy

July 21st, 2020

33:11

In the first part we'll talk about a puppy that I worked with on the grooming table this week. In the second part we'll talk about the training history of that puppy.

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Episode 89 Teamwork

July 14th, 2020

23:44

In the first part we'll talk about working as a team and helping dogs win. In tge second part we'll talk about calming dogs if they become frightened and how to communicate that to owners.

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Episode 88 Some Simple Steps

July 7th, 2020

26:45

This week we're talking about keeping it simple. In the first part we'll talk about some basic steps to follow with every dog. In the second part …

Episode 87 Why Learn About Behavior or Grooming?

June 30th, 2020

29:47


In the first part we'll talk about good reasons for groomers to learn about behavior. In the second part we'll talk about good reasons for other dog pros to learn about the grooming process.

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Episode 86 Injuries to Dogs and People

June 23rd, 2020

27:05

This week we're talking about the many ways that dogs and humans can be injured during the grooming process and how that ties in with the need to address behavior issues.

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Episode 85 What Are You Trying To Accomplish & Is It Working?

June 16th, 2020

25:50

This week we're talking about the terminology of the measure of behavior change. Look at increasing, maintaining, or decreasing a behavior and …

Episode 84 "What do I do when....." and how to make progress.

June 9th, 2020

32:17

In the first part we'll talk about what to do when a dog is having trouble. In the second part we'll talk about making progress.

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Episode 83 Exploring The Dog's Homelife

June 2nd, 2020

28:12

This week we're talking about dogs when they're at home. What do their owners expect from them? What do their owners believe is going on at home, at …

Episode 82 Gentle, Kind, and Patient Handling Pays Off.

May 26th, 2020

26:11

In the first part we'll talk about the advantages to gentle, kind, and patient handling. In the second part we'll talk about introducing our owners to the idea.

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Episode 81 Physical Prompts and Molding

May 19th, 2020

25:03

This week we're talking about how physical prompts, molding, and using touch to give a dog cues and information doesn't work well for off leash and …

Episode 80 Getting Back To Work With Covid-19

May 12th, 2020

27:19

In the first part we'll talk about helping our owners feel comfortable with new proceedures and protocols. In the second part we'll talk about what …

Episode 79 When The Dog Is Having Trouble and Some Tips

April 22nd, 2020

29:35

In the first part we'll talk about the difference between when the dog is having trouble and when the person is having trouble. In the second part we'll talk about some tips and tricks to help dogs be more comfortable.

Episode 78 Owners Should Be Able To Handle Basic Dog Care

April 14th, 2020

28:31

In the first part we'll talk about how important it is for owners to be able to work with and on their dogs. In the second part we'll talk about introducing owners to the "3 C's" Calm, Comfortable, and Cooperative.

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Episode 77 Age Differences

April 7th, 2020

24:01

What difference does age make with behavior problems during grooming, vet care, and care at home? What should be be thinking about while working with …

Episode 76 Helping Owners

April 1st, 2020

24:08

This week we're talking about helping owners during the Corona Virus. We'll talk about the problems they may befacing with their dogs right now and information that we can offer them.

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Episode 75 What if I'm not a trainer? How do I find a trainer?

March 24th, 2020

21:38

In the first part we'll talk about how much training is going on in day to day life. Training doesn't just hapoen when a trainer sets it up. In the second part we'll talk about finding a trainer. I'm also inviting …

Episode 74 Safety And Your Animal Career

March 17th, 2020

31:34

In the first part we'll talk about having a Safety Policy and explaining to customers the many ways that a dog who is having trouble can get hurt. In …

Episode 73 Asking The Right Questions

March 10th, 2020

26:00

This week we'll be playing around with a made up example of when we aren't asking the right questions. We'll ask "do we need a better bucket?". In …

Episode 72 Medications For Behavior Issues.

February 26th, 2020

22:04

This week we're talking about our role as dog pros who are not veterinarians. Gathering clues about what behaviors are normal and abnormal and …

Episode 71 Consent and Cooperative Care

February 18th, 2020

25:54

In the first part we'll talk about what consent is and why it's important. In the second part we'll talk about consent as communication.

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Episode 70 A Trip Into "Crazy Land"

February 11th, 2020

23:11

In the first part we'll discuss what we would do if were "in crazy land" and wanted to teach dogs to be aggressive for grooming and vet visits. What …

Episode 69 Planning For Pain And Discomfort.

February 4th, 2020

24:53

In the first part we'll go over some questions for owners to find out how their dog responds when they don't want ro be touched. In the second part we'll talk about some things for owners to do at home.

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Episode 68 Why are people reluctant to try?

January 28th, 2020

21:53

This week we'll talk about why some people aren't ready to try to teach dogs to be good for grooming, vet visits, and home care. We'll talk about why forcing dogs to "get it done" is still so common.

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Episode 67 Every Dog, Every Time, and Every Situation

January 21st, 2020

21:23

This week we'll talk about what we should try with Every Dog, Every Time, and in Every Situation.

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Episode 66 A "Quick Answer" Isn't Always A Good Idea.

January 14th, 2020

26:32

This week we're talking about answering questions with more questions and clue gathering. How does that work when we talk about a specific dog?

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Episode 65 Train Your Dog Month!

January 7th, 2020

23:06

January is train your dog month. We'll be discussing what training is and how we can encourage owners to continue to train during their dog's lifetime.

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Episode 64 What owners can do with puppies

January 1st, 2020

23:16

This week we'll talk about some puppies that I'm working with. In the first part we'll talk about breaking things into tiny steps and teaching about carriers. In the second part we'll talk about getting owners touching …

Episode 63 Patience

December 24th, 2019

25:30

This week we're talking about patience and 3 strategies to help us be patient.

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Episode 62 Understanding other dog professions

December 17th, 2019

23:29

This week we're talking about the importance of having a working knowledge of other dog professions. Learning more about how dogs are handled in veterinary settings, grooming settings, and training settings will help …

Episode 61 For Owners- and the Pros Who Work With Them.

December 10th, 2019

26:45

This week is for the owners. Have you ever said phrases like "He doesn't let me", "..but she doesn't like it", "I've tried everything", or "The last …

Episode 60 What Is "Humane"?

December 3rd, 2019

29:07

This week we're talking about "Humane". What does it mean? How do we define int? How do we operationalize it?

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Episode 59 Struggling And Fighting

November 26th, 2019

25:52

This week we're talking about dogs who struggle and fight with us and why struggling and fighting with them makes things worse.

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Episode 58 A puppy grooming and touching in training lessons

November 19th, 2019

25:56

In the first part we'll talk about my grooming appointment with a new puppy. In the second part we'll talk about adding touching to a training lesson.

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Episode 57 Trust Starts At Home

November 12th, 2019

25:22

In the first part we'll talk about some things that owners can do at home. In the second part we'll talk about speeding up the process by naming and explaining what we're doing.

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Episode 56 Behavior Problems During The Holiday Rush

November 5th, 2019

24:13

This week we're talking about handling the pressure of getting perfect holiday trims on dogs with behavior issues.

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Episode 55 Scratch Boards and Lifting Dogs

October 29th, 2019

19:14

In the first part we'll talk about scratch boards aka nail boards and if they're a good idea. In the second part we'll talk about lifting dogs.

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Episode 54 Still and Wggles

October 22nd, 2019

17:17

In the first part we're talking about using wiggle breaks to reward still. In the second part we talk more about why standing still is difficult.

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Episode 53 Is Mixing Methods A Good Idea?

October 15th, 2019

23:30

This week we're talking about mixing methods and why I don't recomend it. We'll also talk about why Calm, Comfortable, and Cooperative is the foundation of any method that I'd encourage you to use.

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Episode 52 Consent In Grooming

October 8th, 2019

23:20

This week we're discussing consent, start behaviors, nose targeting, chin targeting and how it all relates to dog grooming.

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Episode 51 Observing Body Language

October 1st, 2019

23:54

Thie week we're talking about observing body language and gathering clues.

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Episode 50 Three Easy Steps

September 24th, 2019

16:17

In the first part we'll talk about three steps. Step one- What is the complaint, problem, and/or issue. Step two- gather clues. Step three- make a plan. In the second part we'll look at some examples.

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Episode 49 Do we need to win when we work with dogs?

September 17th, 2019

25:45

In the first part will talk about if we "need to win" and what it means to have an adversarial roll with the dogs we're working with. In the second …

Episode 48 Using Treats For Grooming

September 10th, 2019

22:39

In the first part we'll talk about Classical Conditioning and using treats to make things fun. In the second part we'll talk about Operant Conditioning and using Positive Reinforcement to teach a dog that when they are …

Episode 47 A Dog's Lifetime In Grooming And Is The Customer Always Right?

September 3rd, 2019

24:53

In the first part we're going to talk about is "the customer always right" and then in the second part we're going to talk about how long the average dog spends in grooming during their lifetime.

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Episode 46 More Restraint Or Time To Sedate?

August 27th, 2019

19:39

More restraint or time to sedate are two of the "go to" answers to behavior problems in the grooming industry. These are two extremes. In part one we'll talk about adding more restraint and/or equipment to a stressed …

Episode 45 Learned Responses and Physical Responses

August 20th, 2019

25:36

In the first part we'll talk about some ways to tell if a dog has learned to be afraid. In tge second part we'll talk about physical responses to fear.

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Episode 44 Recognizing Habits and Tracking Progress

August 13th, 2019

25:57

In the first part we're going to talk about habits. We all have some things that we do on auto pilot. Our dogs have habits too. Changing habits can be tricky. In the second part we're going to talk about tracking …

Episode 43 Do some dogs "take advantage of" groomers who are "too nice",

August 6th, 2019

14:24

In the first part we'll talk about if dogs will misbehave or take advantage of groomers who are too gentle. In the second part we'll talk about observing how owners act with their dogs and what that dog is used to.

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Episode 42 What Can Owners Work On?

July 30th, 2019

17:29

This week we're talking about what owbers can work on. What do grooming and veterinary behaviors really break down to? It's an elaborate game of "Let me touch you all over with stuff".

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Episode 41 Conferences and Continuing Education Units

July 23rd, 2019

23:30

In the first part we'll talk about where you can attend a live class with me this fall. In the second part we'll talk about setting up for safety before the dog walks through the door.

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Episode 40 Punishment, Punishers, and Reducing Unwanted Behavior.

July 16th, 2019

24:28

Laat week we talked about reinforcement. This week we continue with talking about Punishment. What does it mean to punish a behavior? What exactly is punishment in behavior terms?

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Episode 39 Reinforcement and Rewards

July 9th, 2019

26:00

We're going to discuss what it means to have a behavior reinforced. What exactly is reinforcement? What makes a reward? What links a behavior to a reward?

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Episode 38 The Opposition Reflex

July 2nd, 2019

25:28

In the first part we're hoing to be talking about the opposition relflex in dogs. In the secind part we'te going to talk about some of the safety equipment available to us.

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Episode 37 Counter Conditioning and Desensitization

June 25th, 2019

24:39

In the first part we're going to talk about calm comfortable and cooperative and then the second part we are going to talk about counterconditioning and desensitization and how that relates to calm comfortable and …

Episode 36 When We're Calm, Cool, and Colllected

June 18th, 2019

26:25

In the first part we'll talk about how being Calm, Cool, and Collected is helpful when working with animals. In the second part I'll give a variety …

Episode 35 The Podcast Is For Trainers Too

June 11th, 2019

25:31

In the first part we'll talk about how this podcast can help trainers. In the second part we'll talk about the frustration that "the Average Joe" feels when they get conflicting information.

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Episode 34 Cost Breakdown Of Injuries

June 4th, 2019

24:12

In the first part we'll talk about what the cost could be if a dog or an owner is injured during grooming. In the second part we'll talk about the …

Episode 33 Face Handling Skills

May 28th, 2019

31:02

In the first part we're going to talk about the variety of ways that dogs heads get handled for grooming. In the second part we go over ways to teach dogs to be good for handling their head.

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Episode 32 Our Body Language

May 21st, 2019

27:16

In the first part we're going to talk about how our body language can help a dog be more relaxed because everything that we do is training. In the second part we're going to talk about how being more relaxed helps us …

Episode 31 Do We Need To Change Grooming?

May 14th, 2019

22:14

We're going to talk about some of the changes that are being made and some of the neat things going on in the dog world right now. 

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Episode 30 Playing "True or False" and uncomfortable conversations

May 7th, 2019

24:02

We're going to start with a game of True or False. Next we'll talk about when business owners are uncomfortable and appologetic when their customer …

Episode 29. Are dogs afraid of dryers? What can we do to help them?

April 30th, 2019

24:20

In the first part I'll try to answer some common questions about drying. Are dryers scary? Can we just let the dogs air dry? We'll talk about separating skills into smaller bits to determine what a dog is comfortable …

Episode 28 Is it Intuition or Observation?

April 23rd, 2019

26:36

In the first part we're going to talk about "gut feelings" and "I just knew the dog was going to..." and how our brain is picking up on observations that we aren't always aware of. Learning how to define what you …

Episode 27 Treating Grooming Like A Dog Sport

April 16th, 2019

28:07

In the first part we're going to talk about how trainers are kinda being thrown under the bus because we want dogs to be well trained but we haven't …

Episode 26 Owner Responsibilities and Shaving Dogs

April 9th, 2019

26:59

In the first part we're going to talk about the owner's responsibilities with training and keeping everyone safe from their dog. In the second part we're going to discuss shaving dogs because shaving isn't as easy as …

Episode 25 Inspiring Other To Try New Methods and Types of Touching

April 2nd, 2019

22:43

In the first part we'll talk about inspiring and encouraging others to try new methods. In the second part we'll talk about some types of touching to work on. We'll also talk about this week's "Weekly Action Step"- …

Episode 24 Fear and a Safety Policy

March 26th, 2019

28:43

In the first part we're talking about being scared, startled, and spooked. In the second part we'll talk about if we need a training plan for every …

Episode 23 Two Common Training Words To Avoid

March 19th, 2019

22:10

We're going to talk about two common training words that can cause confusion, frustration, and chaos in the grooming setting.

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Episode 22 Grooming Equipment and Behavior Change Outline

March 12th, 2019

25:26

In the first part we'll talk a bit about the use grooming loops, tables, crates, and tubs and why trainers need to know about the use of this equipment before they work with grooming problems. In the second part we'll …

Episode 21 Body Language and Comfort Zones

March 5th, 2019

26:14

In the first part we'll talk about body language that you can feel in your hand while grooming and not try to rely on watching faces and whole …

Episode 20 Developmental Phases

February 26th, 2019

22:01

In part one we'll talk about how pups grow up. In part two we'll talk about fear imprint stages and we'll talk about aging.

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Episode 19 Podcast Review and Examples

February 19th, 2019

21:28

In the first part we'll review some of the topics for this podcast. In the second part I'll give some examples of dogs that I'm working with.

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Episode 18 Dominant Dogs and Nervous Dogs

February 12th, 2019

24:10

In part one we'll talk about what dominance is and if it plays a role in grooming and vet situations. In part two we'll talk about nervous dogs.

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Episode 17 Nail Trimming

February 5th, 2019

22:47

In part one we'll talk about why nail trimming is important for a dog's health. Part two is about figuring out what part of nail trimming is a dog having trouble with.

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Episode 16 A few Seconds Of Truly Still

January 29th, 2019

19:33

In part one we're going to talk about how we can teach a dog to be truly still for a few seconds by using a countdown. In part two we'll we'll talk …

Episode 15 The Training Goal

January 22nd, 2019

26:10

In the first part we'll talk about what the training goal is. You can't reach a goal that you haven't defined. In the second part we'll talk about how good behavior starts at home. Getting owners playing with and …

Episode 14 Don't Try To Be Everything For Everyone

January 15th, 2019

22:58

In part one we'll talk about the variety of professions and people in the dog world. In part two we'll talk about helping owners find the right pro and how that helps your business.

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Episode 13 One Millimeter From Disaster

January 8th, 2019

22:03

In part one we'll talk about how grooming is always one millimeter from disaster and how training can address that. In part two we'll break down how to work on loud noises.

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Episode 12 Communicating With The Dogs

January 2nd, 2019

26:56

Encouraging what you want and building new skills takes some communication. In part one we talk about naming and explaining what we're doing. In part two we talk about reward markers.

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Episode 11 Using Humor and Being In Charge

December 26th, 2018

23:36

In part 1 we'll talk about using humor and stories with people and how it helps us to learn and teach. Part 2 is about the difference between "Don't Fight Me" and " Be Good With Me" and what "Being In Charge" looks like.

Episode 10 How do you use rewards with a dog who's a jerk,?

December 19th, 2018

23:45

In part one we'll be discussing the question of how to use rewards with dogs who have issues. In part two we'll talk about how to set the mood and make changes in the environment to help a dog.

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Episode 9 How Training Affects Your Wallet

December 11th, 2018

24:20

In the first part we'll talk about how good training affects your wallet. In the second part we'll discuss if most dogs have trouble with grooming.

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Episode 8 Can A Dog Just Not Be Ready?

December 5th, 2018

16:15

In the first part we'll talk about how dogs sometimes aren't ready for us to do something yet but that doesn't mean a refusal. In the second part we'll talk about some common owner mistakes.

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Episode 7 The "Posable Action Figure"

November 27th, 2018

20:19

In part 1 we'll be giving Calm and Cooperative Behavior the snazzy new name "Posable Action Figure". In part 2 we'll talk about talking to customers and using some of these skills on the table.

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Episode 6 Food In Training

November 20th, 2018

15:23

Part one is about using food in training. Part two is about being thankful for our modern educational oportunities.

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Episode 5 Bijou's Law, Grooming Behaviors tranfer to Vet Visits

November 13th, 2018

24:49

In part 1 we'll talk about Bijou's Law and how it's all about Safety. In part 2 we'll talk about Grooming Behaviors transfering to Vet Visits.

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Episode 4 The Four Quadrants

November 5th, 2018

21:17

In this episode we'll talk about being openminded about training methods and I'll give an over view of the 4 quadrants of behavior change.

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Episode 3 Fear and Halloween

October 29th, 2018

17:11

This episode is about fear snd the way a body responds to it. I give a bunch of human examples from my time scaring people at haunted houses.

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Episode 2 Working On Calm and Observing Behavior

October 19th, 2018

20:49

In the first part we'll be talking about working on calmness on the grooming table. In the second part we'll be talking about separating stories and labels from observable behavior and why it matters.

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Episode 1 Welcome😊

October 18th, 2018

21:01

In this episode we'll talk a bit about talking to grooming customers about a safety policy and changing their expectations. We'll also talk about …

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