Cover art for podcast Creating Disney Magic

Creating Disney Magic

285 EpisodesProduced by Jody MaberryWebsite

Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discusses how you can apply lessons in leadership, management, and customer service to create magi… read more

15:11

Three Leadership Qualities You Can't Learn in School

When I am looking to hire someone, I don't care where you went to school or what your grades were. To some degree, I don't care about your technical knowledge. 

I am more concerned about who you are. Have you experienced a hardship? Did you overcome it? Experience and exposure you get from adversity can be worth more than getting a degree or improving your technical skills. 

Who you are is what I, and other leaders, are looking at. Do you keep promises? Can you let your ego go? Can you work with and for others? Are you curious? Do you read?

Persistence will get my attention. Have you found yourself in a hole and managed to dig yourself out? 

The three most important leadership qualities can't be learned in school. 

Curiosity

Humility

A Drive to Improve

Don't underestimate curiosity. Curiosity causes you to think differently. When you think differently, you act differently. 

Ask more questions. Read more books. Get more experience and exposure. And then do something with it. 

Knowing stuff is easy. Doing stuff is hard. Be curious and then had the discipline to create action from your curiosity. 

A good book to understand the mindset shift needed to embrace these qualities, check out Motivation-Based Interviewing

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