Creating and maintaining a magical culture in any organization takes dedication and commitment. Dan Cockerell, a 27-year Disney veteran and retired Vice President of the Magic Kingdom, and host Jody Maberry share stories and insight to help you build the mindset you need to develop a strong organiza… read more
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“You create your own luck.' When you engage in conversations with strangers, you never know what it may turn into - a pleasant conversation, a business opportunity, or even a friendship."
Episode Highlights
01:27 Pay …
“We’re just so busy and distracted, things come in and out. We just don't take time to say, wow, that's a nice thing. I'm creating a little memory for myself right now." – Dan Cockerell
Episode Highlights
[00:02:19] …
"Talent times Relationships plus expectations plus reward and recognition equals the productivity of a team."
Episode Highlights
[00:03:02] Gallup's 4 measurements of team productivity.
[00:06:22] Giving gratitude and …
“If you don't keep their interest, they walk away. So I really learned really quickly how to keep that interest. And that was through storytelling.”
Episode Highlights
[00:01:22] Passion for storytelling through moving …
“It's not just about the people, but also the systems and processes in place. When art and science come together, magic happens.” -Dan Cockerell
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“Many organizations today are focused on whether or not people are following the process. They ask ‘Did you send the report?’ versus ‘what results …
Inspired by her mother's regrets and the desire to share her own insights, …
The essence of truth is not what someone says, it's what they do. Behavior never lies. Every day, prepare yourself to be the person that someone else may need. - Richard Flint
Richard Flint, the CEO of Richard Flint …
"What can I do today that my future self will thank me for 20 years from now?"— Ray Edwards
In this episode of "Come Rain or Shine," I have an incredible conversation with Ray Edwards, a renowned copywriter and author. …
The key to successful execution is having focus, clarity, alignment, and accountability. These four things will help you get your strategies …
Just change your mind and do something differently. Changing your beliefs and assumptions can lead to different results in your life. - Dan Cockerell
Technology may bring us closer in some ways, but nothing can replace the depth and significance of real, in-person human connection. - Judd Shaw
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Holding people accountable and setting clear expectations brings value to any role. - Mark Manukas
Mark learned early on in his naval career …
As a leader of any organization, it's really important that we work every day to become unnecessary. - Chris Meroff
Chris Meroff’s journey is what has shaped him into a strategic leader that helps others recognize …
"People really want to know that they have value. We can bring that to them in leadership positions, leadership roles."
I had a pretty cool …
Mac McNeil is …
"Customers don't care about organizational structure, they just want a great experience."
Matt Purdy joins for a conversation on the importance of fostering a sense of belonging and unity among all employees and …
"We might not have control in politics, but we have control in our own lives."
Amy Newmark's journey to storytelling started when she was just a …
"The more you live in hiddenness and darkness, it doesn't actually protect you or your spouse. It actually puts a wedge between you."
Matt Lesser is an experienced business leader with a passion for fostering engaged …
"If you want to change culture, you have to change the systems."
John Losey is a sought-after coach and consultant that guides leaders in the …
Wendy Steele is a passionate advocate for women’s …
"When things are going bad in the moment, they're usually almost never as bad as you think they are."
Jody Maberry is back to talk about the importance of facing life's uncertainties with courage and positivity. Jody …
"If you are creating a culture of trust, it means you listen more than you speak."
April Whitson has developed cutting-edge programs to create a …
"Hospitality is friendship with a purpose."
Hospitality industry veteran, Andy McNeill, knows the importance of emotional connection and creating relationships with clients for business success. When organizations focus …
"Systems and strategies help you raise your vim, vigor and passion for what you do."
David Lindsay, a dedicated athlete and former fighter, discovered the importance of vitality to improve his energy levels throughout …
"Recognizing that everything related to hospitality and guest experience can just keep going up is foundational to when looking at your own guest …
"The speed of trust is dramatically accelerated when you lead as a thought leader with something to teach rather than a company with something to sell."
Rusty Shelton, founder of Zilker Media, joins this episode to …
"The one thing you can do that separates you from everyone else is talk about your life."
After years of corporate hustle and hard work, Shereen Kassam left it all behind in pursuit of a good laugh. Inspired by her …
"The best thing to do is just start doing something."
When the pandemic struck, Jake Buzaid and his cousin Dale embraced their entrepreneurial spirit to create a beverage company. They wanted something that celebrates …
"Sustainability can drive so much across your business if you truly integrate it and support it in a proper way."
Have you heard the myths that …
"Learning by failure tends to leave scars, where learning by epiphany is about stars."
Skip Bowman is working to debunk the myths and share his model …
“Believing in your team members and treating them as professionals increases their productivity, engagement, and satisfaction.”
Scott Whiteford is a …
"I learned that love and kindness, not just education, but loving, kindness, being kind to people can go a long way."
JJ Eubanks did not let a challenging background slow him down. He worked his way to professional …
"Don't let failure deter you. That would be my advice, is it doesn't happen overnight. You will fail. If you're going to be good, you're going to …
In this episode of Come Rain or Shine, Dave Benson shares about the power of connections and how that has impacted his work as an entrepreneur and software developer. Throughout his professional career, whether it was …
"The very act of shining the light of your attention on something causes it to shift and change. So if somebody's coming in with a mindset that they've inherited and partly that they've kind of constructed out of trial …
Jody joins me during this episode to share his secrets to building an effective onboarding process. Onboarding processes are a crucial element of employee retention. If you want to retain good employees then you need to …
In this episode of Come Rain or Shine, guest, Chris Kneeland, joins the show to discuss how a leader can build a passionate brand base.
The CEO of …
In this episode of Come Rain or Shine, guest, Angel Henry, joins the show to discuss her story and the power of empathy and inclusivity.
Coined a “ceiling breaker” with decades of pharmaceutical and healthcare …
In this episode of Come Rain or Shine, guest, Domenic Moore, joins the show to discuss his story and the value of expanding your comfort zones.
An Events Director at Melbourne Connect and adventurist at heart, Domenic …
In this episode of Come Rain or Shine, guest, Darja Gutnick, Co-Founder of Bunch, joins the show to discuss her story and the purpose of Bunch.
Started in 2016, Bunch initially launched to help startup organizations but …
In this episode of Come Rain or Shine, guest, Rani Puranik, Co-Owner, Executive Vice President, and Global CFO of Worldwide Oilfield Machine, joins the show to discuss her background, women in leadership, and her new …
In this episode of Come Rain or Shine, guest co-host, Jody Maberry, joins the show to discuss accountability through the lens of clarity.
As the marketplace becomes more remote, setting clear expectations is becoming …
In this episode of Come Rain or Shine, Steven Howard, Creator of Humony Leadership and Caliente Leadership, joins the show to discuss modern trends in corporate leadership.
An award-winning author of 22 books on …
In this episode of Come Rain or Shine, Nathan Thomas, former Australia water polo player who competed in the 2000 and 2004 Summer Olympics, joins the …
In this episode of Come Rain or Shine, Alex Kopacz, Canadian bobsledder and the reigning Olympic co-champion in the twoman bobsleigh event, joins the …
In this episode of Come Rain or Shine, Theron Skees, Veteran Imagineering Creative Executive & Owner of The Designer’s Creative Studio, joins the show to his career journey and lesson learned from Disney.
As a …
In this episode of Come Rain or Shine, Adam Mastroianni, a postdoctoral research scholar at Columbia Business School, joins the show to discuss the …
In this episode of Come Rain or Shine, Jamie Dixon, storyteller extraordinaire, joins the show to discuss storytelling and drawing inspiration from …
In this episode of Come Rain or Shine, Eleanor Erickson joins the show to discuss the sociology of hospitality and huddles at work.
When you’re …
In this episode of Come Rain or Shine, Crystal Barrow, Certified Career Coach and Consultant, joins the show to discuss her career path and her …
In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueline Kennedy from their perspective.
A …
In this episode of Come Rain or Shine, author Michael Kiel joins the show to discuss his journey from rehab patient to a rehab specialist.
A gunshot …
In this episode of Come Rain or Shine, Jody Mayberry returns to discuss the importance of accountability through clear expectations.
In a metrics-driven world, we often have expectations but sometimes lack the …
In this episode of Come Rain or Shine, Kristina Snyder, CEO, and Founder of Snyder joins the show to discuss her career journey and best practices …
In this episode of Come Rain or Shine, Brenda Bence joins the show to discuss how to let your brand speak for your reputation.
While most associate branding with marketing, as Brenda explains, the best brands start with …
In this episode of Come Rain or Shine, Dre Baldwin, CEO, and Founder of Work on Your Game, inc., joins the show to discuss ‘Work on Your Game’ and its emerging influence.
After a 9-year professional basketball career, …
On this episode of Come Rain or Shine, best-selling author, Dr. Allen Steven Lycka joins the show to discuss his new book, “Living A Fantastic Life and Turning Points” and career as a transformational speaker.
As a …
In this episode of Come Rain or Shine, Howard Prager, President of Advance Learning Group, joins the show to discuss the traits of encouraging leadership.
As an author, speaker, executive coach, and leadership …
In this episode of Come Rain or Shine, Gav Schneider joins the show to discuss risk management and the psychology of risk.
As the Group CEO of Risk 2 …
In this episode of Come Rain or Shine, Diana Noble discusses the ups and downs of being a serial entrepreneur.
As a business coach and consultant, …
In this episode of Come Rain or Shine, Danay Lea, Advisor to the CEO of the Abu Dhabi Security Exchange, discusses the future of outdoor sports.
As …
In this episode of Come Rain or Shine, Jody and I dig into one of the leadership competencies concepts I am working on, specifically leadership through clarity.
One way I bring clarity is through the Three Buckets. The …
On this episode of Come Rain or Shine, Chelsea Brinkley, virtual executive extraordinary, joins the show to discuss the remote nature of entrepreneurship.
As one who wears many hats, Chelsea is an expert at remote …
In this episode of Come Rain or Shine, Adam Alfia joins the show to discuss his technology company, Feedback, and the value of personal assistance.
A …
On this episode of Come Rain or Shine, Dr. Deborah Gilboa, media personality and keynote speaker, joins the show to discuss the best ways to cope with stress.
A board-certified family physician fluent in sign language, …
On this episode of Come Rain or Shine, Rob Salafia, Lecturer at MIT Sloan School of Management Executive Education Program, joins the show to discuss …
On this episode of Come Rain or Shine, retired Major General James Johnson joins the show to discuss Operation Gratitude.
As a senior executive with over three decades of leadership experience in the United States Air …
On this episode of Come Rain or Shine, Dr. Rajesh Kumar joins the show to discuss his journey to founding Global Strategic Advisory.
As an …
On this episode of Come Rain or Shine, Paul Klein, entrepreneur and podcaster, joins the show to discuss strategies for pricing your podcast.
The …
On this episode of Come Rain or Shine, Bob Eckert, CEO at New & Improved, joins the show to discuss the importance of fostering curiosity in the next generation.
An academic and constant learner at heart, Bob …
In this episode of Come Rain or Shine, Jody Maberry returns to talk about how to do the best you can in a world that continues to change.
As businesses have reopened and travel has increased, we are noticing …
On this episode of Come Rain or Shine, Melinda Santiago, CEO of the Santiago Firm, joins the show to discuss the power of influential women in business.
A pure entrepreneur at heart, Melinda unpacks the attributes of …
On this episode of Come Rain or Shine, Jill Donovan, Founder of Rustic Cuff and author of The Kindness Effect, joins the show to discuss her career journey.
A former practicing and attorney and law professor, Jill …
On this episode of Come Rain or Shine, Paul Zeitz, physician, epidemiologist, and advocacy expert, joins the show to discuss the value of positive …
On this episode of Come Rain or Shine, Andre Young, Founder of You Evolving Now LLC, joins the show to discuss his career journey.
A former athlete …
On this episode of Come Rain or Shine, Neil Sahota, IBM Master Inventor and United Nations AI Advisor, joins the show to discuss the evolution and …
On this episode of Come Rain or Shine, Jeffrey Barnes, best-selling author and Disney keynote speaker, joins the show to discuss leadership lessons from the life of Disney.
As Jeffrey charges us, to live like Walt comes …
As one who has taken the …
With work partly centered on …
On this episode of Come Rain or Shine, Heather Hansen, Founder of Global Speech Academy, joins the show to discuss cultural and verbal intelligence.
…
On this special episode of Come Rain or Shine, Jody and I return to reminisce about hitting the 200-episode mark.
With an average of one podcast a week for almost four years, there’s much to celebrate as we reach this …
On this episode of Come Rain or Shine, Matthew Luhn, author, storytelling consultant, and inspirational speaker joins the show to discuss his career …
On this episode of Come Rain or Shine, Michael Lyons, a freelance writer, and entrepreneur with Disney roots, joins the show to discuss his career and views on the writing process.
Like me, Michael has learned how to …
On this episode of Come Rain or Shine, Nate Clayberg, Founder of Career Adventure Academy, joins the show to discuss his role as a student mentor and …
On this episode of Come Rain or Shine, Tamzin Lovell-Miller joins the show, as part of our Elevate Series, to discuss her career in digital art.
As a techpreneur, Tamzin explains the origins of Artfundi, a digital …
On this episode of Come Rain or Shine, Tim Schurrer, Host of the “Build a Winning Team” podcast and former COO of StoryBrand, joins the show to discuss his story and definition of success.
A man of many hats, Tim …
On this episode of Come Rain or Shine, Jody and Dan, return to discuss their Perks Community Cruise experiences.
Fresh off some stirring Q&A sessions, Dan explains the value of not only being self-aware but …
Fresh off a workshop, Dan unpacks the qualities of a few hand-raising risk-takers who distinguished themselves during a live …
On this episode of Come Rain or Shine, Stephen Moss, Executive Mentor President of Executive Springboard, joins the show to discuss mentoring and onboarding strategies.
With over 30 years at Springboard’s helm, …
On this episode of Come Rain or Shine, Johnie Hampton, Founder of Hampton Creative, joins the show to discuss his story and knack for branding.
An …
On this episode of Come Rain or Shine, Sherry Winn, Two-Time Olympian, National Basketball Coach of The Year, and Amazon Three-Time Best Selling …
Jeff Spahn, Founder and President of Leading Leaders Inc joins the show to discuss his new book, We the Leader.
In today’s marketplace, younger …
Lawrence Sprung, Mitlin Financial's Founder and Lead Wealth Advisor, joins the show to discuss mental health and suicide prevention.
As a financial entrepreneur, Lawrence explains his journey into the field and the …
Frank Lovine shares how his experience in the NYPD opened his eyes to the real issue of suicide and mental health. As a follower of Stoic philosophy, …
In this episode of Come Rain or Shine, Kurt Allen, President, and CEO of Mississippi Aquarium is sharing his journey from working his way through the service industry and the lesson he has learned about decision making.
On this episode of Come Rain or Shine, Shel Curry, Senior Diversity Equity Manager with the Walt Disney Company, joins the show to discuss the production of her first book.
As the author of The Bedtime Story Race, Shel …
On this episode of Come Rain or Shine, Peter Sage, Best Selling Author, Speaker, and High-Performance Coach, joins the show to unpack the importance of identity and perception in our lives.
Peter has years of …
On this episode of Come Rain or Shine, Stephanie Olson, CEO of The Set Me Free Project, joins the show to discuss her background and the inspirations before her organization’s mission.
As the face of a nonprofit whose …
On this episode of Come Rain or Shine, Marla Isackson, CEO Of Ossa Podcast Network, joins the show to discuss her heart to help women find their voice.
After a productive marketing career working for American Express, …
On this episode of Come Rain or Shine, Michelle Baker, former Director of Disney Institute and business leader at Disney Cruise Line, joins the show to discuss her career journey.
With over two decades at Disney, …
As our Elevate series continues, Bill Welter, former industrial engineer and founding Principal of MindPrep Resource Center, joins the show to …
For many of us, we want to know who we are. We want to know who we will become, who will guide us along the way, and who we will eventually influence.
However, as Jody and I discuss in this episode, while the ‘who’ is …
Have you ever wondered if you’re where you want to be? In life? At work? With your career path?
If so, you’ve taken the first step towards reclaiming …
When we talk about hospitality, we often discuss it as a skill rather than an occupation.
However, as award-winning concierge, Sarah Dandashy, discusses in this episode, hospitality is more than quality client care but …
We all know creation is a broad term.
The art spans thousands of occupations and captures the mindset behind new ideas.
But in the context of innovation, the advancement of creation can be hard to quantify. As Cris …
We live in an ever-changing technological landscape. As time ticks on, more companies are employing cloud solutions over remote alternatives. At …
When we discuss intelligence, we tend to think some people have it and others don’t as if the term is a one-sized-fit-all concept.
However, as today’s guest, Mark Oliver, shares in this episode, everyone you meet is …
We live in unprecedented times.
With the pandemic still ongoing, people are adjusting to new norms and rhythms. Amidst these cultural changes, …
When we talk about infrastructure, we often assume foundations and protocols.
But in this day age, infrastructure means much more than it did a …
If you’re a regular, you may have noticed how many guests discuss active listening. After all, for leadership to succeed, it must integrate the …
Life is hard. We all know this. But for many, it can be tough to admit, or even believe, it.
As Stacy Pederson, motivational keystone speaker and member of the Elevate Speaker Series, shares in this episode, overcoming …
In today’s work climate, feedback can seem like an ambiguous term.
When do you give it? How often? How do you handle those resistant to it?
The answers aren’t always black and white.
However, as Jody and I discuss in …
As marketplace influencers, we tend to value select attributes over others. Rather than embrace diversity, we assume assertiveness and poise are …
One of the most iconic influencers in modern history is Walt Disney. The man was a legend who saw the future in a completely different way than anyone else.
Yet, as a guest, Chad Emerson, President, and CEO of …
If you know me, you know I love reading. Not only does it empower the mind but strengthens decision-making and awareness among other things.
However, as guest Jeff Brown explains in this episode, reading also requires …
If you’ve ever been apprehensive about starting your business, you’re not alone. Not only does the endeavor require proxy and prowess but also a well-developed pathway to profit.
But the real question is: How do we …
One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be …
For most of us, we’re all about the numbers and bottom line; perhaps a few analytics but little beyond face value.
However, as Data Scientist and Engineer, Ben Burke, explains, to dream big, you must embrace big data. …
Often when we discuss diversity, we promote inclusion and fairness from a recruiting perspective.
However, as Jody and I discuss in this episode, diversity not only applies to human resources but also input and …
For many companies, valuable products and processes are essential to what they do. After all, you have to know your starting point and final destination to hit the bottom line.
However, one area I find many …
We all have doubts and fear given we’re human and prone to weakness.
But what if I told you there were ways to deflect those doubts when you wanted …
For many, performance and drivenness are two separate entities. One involves autonomy; the other desire.
However, as guest David Hancock shares in …
In this era, more information is available than ever before. As such, many leaders often stall important decisions to secure more data to make a more informed decision.
However, as Jody and I discuss in this episode, …
When we talk about vocational leadership, we often allude to the importance of situational awareness. After all, to be effective, you must be discerning at the moment.
However, as Jon Macaskill, Navy SEAL Commander and …
In the real world, we all need a real job. From rent to bills, every dollar counts; every cent matters.
However, in today’s worker market economy, …
When it comes to starting a side hustle, maturing passion into action is easier said than done. Not only do you have to work quickly but promote yourself and your mission in ways that reach and inspire people.
However, …
While leadership is an opportunity, it can also be a challenge. As many leaders can attest, how we motivate, how we facilitate, and how we change are all essential responsibilities.
Yet, as a guest, Patty Beach, shares …
We all have ideas about success.
We think luxurious homes, stable incomes, dream jobs, stock options; the list goes on.
However, as Jody and I discuss in this episode, often our view of success is the byproduct of …
Left to our own devices, almost all of us are driven by independence. We work hard trying to make a living and ends meet. Little do we realize the small things that exhaust us to the point of disorientation.
However, as …
They say a good story only needs a good storyteller.
If this is true, consider Chris Lindsley, today’s guest.
A writer of many hats, Chris Lindsley has 35 years of experience serving as editor of a national sports …
When we consider the quality of our services, our expectation level can vary.
For instance, when someone says “very good” versus “excellent” job, …
No question, words have a lot of power and potential. Especially in a recovering, post-COVID world, how and what we communicate is more imperative than ever.
Yet, as a renowned communications expert, Jill Schiefelbein, …
As we’ve discussed in prior episodes, asking the right questions can make or break your business.
What processes and products should we adapt? Who …
I know I’ve said it ad nauseam, but I’ll say it again: People who take the initiative create their luck.
Take today’s special guest, Dave Alpern, for instance. After starting his career as an unpaid intern selling …
If you’re a regular listener, you know I love to talk about legacy.
Legacy in business, legacy in our families, legacy in our networks – no question, …
When we talk about benefits, we often discuss security and tenure given most companies attempt to retain talent through personal investment.
However, as Jody and I discuss in this episode, while personal care is …
As I often say on this podcast, if you want to advance, you can't stay idle. While baby steps are often the key to progress, if you don’t commit to knowing those steps, reaching, even knowing your goals, can be …
For most of us, our tendency at work is to focus on current or new opportunities. While the final chapter of our career may prompt a thought or two, seldom do we consider how our passions intersect retirement.
Yet, as …
We all know to do a job well, you have to work hard; to achieve success, you not only have to exercise effort , but discipline and commitment.
However, as Jody and I discuss in this episode, the cost of leadership is …
In this special episode, Steven Grant, Director of Architectural Studies in Themed Environments Integration at the University of Florida College of …
As the chaos of COVID-19 winds down, many are slowly adjusting to normality. While some are still quarantined, for most, the relational aspects of …
When we discuss vocational leadership, many assume the term implies respect and honor. And to be fair, this should be the case no matter the endeavor.
Until recently, I would often quote executive presence without being able to define it. Like many, I understood what the term signified but struggled …
If you’ve tuned into the show lately, you've likely noticed the theme of successful entrepreneurs creating their luck to be reoccurring.
Such premise …
As recent guests have reminded us, our career trajectories don’t travel in straight lines. Sometimes, we know what we want to become as kids or young …
I’ve said it before and I’ll say it again: Our paths to success don’t follow straight lines but evolve through unexpected twists and turns.
Take …
In business, leaders often take risks based on past experiences. From problem solving and performance to resourcing and communal engagement, the art …
As much as we love adventure, we also love stability. Especially in this COVID era, people are drawn to safe places like never before.
One exception …
We all have a purpose; we all have potential.
Yet, as Andy Storch explains, to maximize this potential, we must first turn strategy into action. For …
When we consider personal branding, we often view it through a self-centered lens. In a world that preaches authenticity - to “be yourself” - …
When we consider success, we often view it through the lens of achievement. We think of steps to improvement, promotion, advancement – anything that can lead to more money, power, and influence.
Yet, as Glenn Zweig, …
Be honest: You like money.
You like to make it; you like to spend it; you may even like to invest it. But what if I told you: You can have a love …
I’ll be honest: I’m not a fan of New Year’s resolutions.
While I understand why they exist, as I’ve discovered, it’s human nature to overcommit to …
For most of us, the story of our talent doesn’t follow a linear pathway.
As my guest, David Fernandez, attests in this episode, our creativity is a …
When we hear ‘success’, we tend to think about an increase in something positive, whether money, pleasure, or opportunities. I know when I was younger, my idea of success was often rooted in financial and positional …
As we step into 2021, anticipating change is only natural. Especially after a difficult 2020, most are hopeful for fresh opportunities and better …
On this episode of ‘Come Rain or Shine’, guest, Katharine Manning, joins the show to discuss her background as a former attorney-advisor, the value of laser focus, and handling trauma in the marketplace.
As an expert in …
On this episode of ‘Come Rain or Shine’, guest, Bretton Putter, joins the show to discuss his background and the importance of responsible recruiting.
For most of us, working from home has been a notable perk of 2020. Despite COVID-19’s impact on processes and procedures, I’m sure many would agree …
No question the current hiring landscape is a real challenge. From differentiating your portfolio to selling your attitude, if you're a job seeker, …
Dr. Steve Yacovelli, the Gay Leadership Dude ™ joins me to discuss the all-important topic of diversity, inclusion, and belonging.
A Ph.D. in …
Today, on Come Rain or Shine, Jeff Steinberg, recording artist and motivational speaker, joins the show to discuss his testimony.
Born with no feet …
In an increasingly distant working world, standing out can be difficult. With much activity happening behind screens and closed doors, many people …
Kerri MacPherson, a former 20 year Disney cast member, joins me today to share her story. Originally from Melrose, MA, Kerri entered the wonderful …
2020 has been an unprecedented year. Even those working for the most magical place on earth were not spared. In light of the 28,000 cast members that were recently let go, Jody and I want to address life after getting …
Today, on the episode of ‘Come Rain or Shine’, Reggie Williams, ex-NFL linebacker, former Disney executive, and social reformer joins the show to discuss his new book, ‘Resilient by Nature’.
After accepting a position …
We are tackling another listener question. Megan asked us about making the move into executive leadership. Jody and I are unpacking how to position yourself, the necessary characteristics, and what will set you apart.
…
For many people we work with, they don’t know where they stand. While most have a sense of what they do well, not all know what they can do better.
As Jody and I discuss in this episode, one of the lost arts in business …
Jody and I are exploring what it means to be “Action Oriented” and how that can and will set an individual apart, whether in leadership or a support …
Despite our differences, chances are we can agree that for everything, there is a season – a time to say ‘yes’ and a time to say ‘no’.
In business, this decision often intersects with the bottom line. If either answer …
John Walsh and I are discussing his new venture and what it takes to be a Standout.
From homelessness and a lack of direction to working his way to an executive at Disney to entrepreneur, John’s life experience …
Jody and I discuss the importance of role modeling and the domino effect it has on culture.
For many organizations, morale is secondary to the bottom …
I am joined by Tim Chandler, Co-Founder of PurposePlay, who is making the world a better place through gamification.
Inspired by a 2018 mission trip …
For entrepreneurs, Kiirsten May and Alex Varricchio, creative solutions are more than just creative concepts.
As co-owners of UpHouse, a marketing …
Jody and I are taking a quick look at the importance of Continuous Improvement within an organization.
It can be hard to experience what your customer encounters when you view your organization from the position of …
Jody and I discuss the best ways to deal with bad days at work.
Inspired by our recent conversation with Millennial Whisperer, Chris Tuff, there are healthy perspectives we can embrace relative to our jobs. One of …
Chris Tuff joins the show to discuss his road to success.
A Vanderbilt graduate, Chris talks about lessons learned in his early career and how they shaped his path moving forward. An accomplished digital marketer, …
Today, Jody and I discuss my first book release called How’s the Culture in Your Kingdom? Lessons from a Disney Leadership Journey.
As I explain, the …
Huda Idress joins us today to share her international educational and entrepreneurial journey.
Huda was raised in Saudi Arabia by Pakistani parents. She moved to Toronto to pursue her education as an Industrial …
Jody and I discuss the milestone of reaching one-hundred podcasts.
While the show has found its stride as of late, the journey to success did not happen overnight. From the start, we had to learn an entirely new rhythm …
Illustrator, Vesper Stamper, joins me to discuss her story and views of leadership.
An illustrator with over 20 years of experience, Vesper explains her origins as an artist as well as her transition into historical …
No question, the coronavirus has had a huge impact on our economy. From temporary leaves to distance working, if you're listening to this, chances are you’ve had to adjust in some way.
While there have been some …
Dr. Eric George joins me to discuss his story as well as relational trends in today’s economy.
A man of many hats, Dr. George has experience across …
Special guest, Jacob Chancelor, joins me to discuss his story as well as a special project he’s working on.
A former Disney cruise ship entertainer, Jacob discusses his transition to London where he’s now pursuing his …
Have you ever wondered how to get your ‘in’ in a company? What qualifies one candidate above another in a given job search?
If so, you’re not alone. After all, in a sea of resumes, standing out can seem impossible …
Chelsea Brinkley, an entrepreneur and rock star executive assistant, is sharing her journey today.
At the age of 29, Chelsea embarked on the journey …
Opportunities. It’s easy to want them, much harder to chase them.
I know when I was younger, there were times I passively wished for certain outcomes …
Cynthia Blackwell of Cynthia Blackwell Consulting joins in to discuss her corporate story and current work.
As a business coach, mentor, and …
When we talk about the coronavirus, we often talk about the negatives and negatives alone. Health concerns, economic trends, first-world convenience issues – clearly it’s been a hindrance for many. But the virus has …
In trying times, often the best ideas are the most creative. With many companies suffering due to current health and economic issues, entrepreneurs and business leaders around the world are having to think outside the …
One of the hardest aspects of leadership is understanding and resolving conflict. For some leaders, the issue isn’t so much the problem itself, but …
Michelle Burdo, owner and CEO of The Burdo Media Group in Orlando, Florida, discusses her corporate story and her current work.
As Michelle …
Garrett Bake joins us to share his story and lessons learned along the way.
Having worked as a police officer for 15 years, Garrett has experienced …
Lou Mongello, Walt Disney World author, podcaster, speaker, and entrepreneur, talks about the silver linings in this current season.
In times like this, it’s easy to focus on limitations and the uncertainties …
Disney engineer Elaine Schomburg LaFleur joins in to tackle the issue of Imposter Syndrome; and especially how it can impact women and their careers.
Despite having success and experience, 70% of people suffer from …
Jamie and J.J. Eubanks, founders and owners of Magical Vacation Planners, join me today to share their journey from a pro basketball player and stay …
Kortni Canada and Beth Smith from Magical Vacation Planners discuss the company’s history and legacy.
Inspired by Walt Disney’s famous words, “All our dreams can come true if we have the courage to pursue them”, …
Mike Goldsby, co-author of Entrepreneurship the Disney Way, discusses the book and why he wrote it.
As Goldsby explains, Disney’s rise into one of …
Leading others may be front of mind when most think of leadership, but leading yourself first is the foundation a true leader builds on.
In today’s episode of Come Rain or Shine, I share a recent personal situation …
On this special episode of Come Rain or Shine, Lee Cockerell, my father and retired EVP of Walt Disney World, joins me to talk about how to handle a crisis.
Here are four steps to keep in mind while dealing with a …
On this special episode of Come Rain or Shine, Jason Treu, a business and executive coach, joins the show to discuss concepts of leadership.
As …
When it comes to building a healthy work culture, the answer starts and ends with value. While leading with virtue is critical and dependent on the …
For most of us, we value recognition and achievement in our work. While tangible perks are nice, the audible reward of encouragement is a powerful …
On this special episode of ‘Come Rain or Shine’, mystery guest Matt joins in to discuss leadership lessons in complex working situations.
Regardless of your occupation and title, there are many ways turmoil can manifest …
In this book review episode, Jody and I discuss “The Ride of a Lifetime” by Robert Iger.
After becoming the CEO of The Walt Disney Company in 2005, …
Whether you’re a supervisor, middle manager, or entry-level employee, clear expectations are crucial to establishing a healthy work culture. From the …
We’re talking about consulting engagement in this episode.
For Valerie and I, these represent a large part of what we do these days. Having …
Mike Simmons, Founder of Catalyst Sale, joins me to discuss takeaways from our recent mastermind conference.
When it comes to serving as an entrepreneur, it’s easy to get bogged down with grunt work. While …
During my time at Disney, one of the big advantages we had was mobility – being able to move talented people from one team to the next.
However, in a typical corporate setting, transitioning from one leader to the next …
When we talk about occupational learning, we often think of workshops, conferences, and training seminars.
However, as I learned at Disney, having an after-hour book club can be a refreshing communal learning experience.
When it comes to leadership content, there’s nothing new under the sun. If a topic can be derived, chances are it has been discussed. However, as I’ve learned in recent years, there are many unique materials on familiar …
Creating an immersive customer experience does more than just show consumers a good time. Today, Jody and I discuss the value of an onstage vs backstage mentality.
Often our customers judge our attention to detail and …
Have you ever wondered why we separate behaviors and results when we talk about leadership?
I know in my experience, I see many talking about …
In this Q&A episode, Jody and I tackle write-in questions concerning leadership development, employee recognition, and brand definition.
With leadership development, it’s important companies routinely evaluate …
Oscar Trimboli, author of “Deep Listening: Discover the Five Myths of Listening”, joins in to discuss his background and perspective on listening.
…
For many companies, control is exercised through power. From systems of hierarchy to reciprocity, if there is a cultural pathway, chances are it …
Have you ever wondered why we’re often afraid of being excluded? Why we’re wired to feel safe where we’re at?
If so, congratulations. Not only are …
As an executive turned entrepreneur, I admit: It’s nice not having to attend many meetings these days. Having led many during my tenure at Disney, I discovered while meetings on paper can be beneficial, they are also …
In this episode, Dan Cockerell and host, Jody Maberry, tackle questions received from Auburn graduates.
Such questions include, “What piece of advice …
In this special episode, Dan Cockerell joins Maria Massad, Director of Social Media and Digital Partnerships for Walt Disney Birthplace and Jay Williams, Managing Director of Walt Disney Birthplace, to discuss the …
We’re talking with special guest Laurie Ruettimann in this episode. Laurie has a podcast called Let’s Fix Work where she shares about the world of …
Whenever I talk about open doors, there are two principles I often emphasize: 1) ask questions and 2) dig past initials assumptions. But there’s a …
If you were elected mayor of a small town, how would you create a happier environment? Would you focus on funding and implementing legislation or …
Remember the movie ‘Office Space’? It’s one of the greatest cult classics about workplace dynamics.
In this episode we're talking not so much about …
As a kid, one of my favorite reads was the ‘Choose Your Own Adventure’ series. Unlike other books, these fascinated me. Not only did I get to play the protagonist, but also determine the plot of the story. Like the …
When we think about creativity, we often think of select professions and skillsets. For instance, one might associate an accounting job as non-creative and a designer job as creative.
But as I’ve been learning, …
In past episodes, you may recall Jody and I discussing the Eisenhower matrix, a grid separating tasks into four components based on urgency and importance.
Returning to that topic, I’d like to explore organization …
As business leaders, meaningful conservations are critical.
While many think these conservations are functions of position, in reality, the most …
For many, mentorship is a complicated topic.
From finding time to connect to knowing who to look for, no question, the pursuit of a role model can …
After hearing from Dan Miller in our last episode, Jody and I welcome Nicole Cutrufo, Founder and CEO at Doitwell, to share her story.
A graduate of …
On this special episode, Dan Miller, author of “48 Days”, joins Jody and I to discuss his background and leadership philosophies.
According to Miller, one of the biggest challenges vocationals face is managing change. …
This is part two to our previous episode “Four Keys to Implementing Change” but in this episode, we’re talking about what needs to happen to make these changes actually happen.
The fact is as we all pursue our …
Change is continuous. As technology improves, our organizations will have to adjust.
Implementing change is never easy.
At Disney, we walk the line …
As mentioned in past podcasts, knowing your audience is essential to quality leadership. To better a product or service, oftentimes, this can’t happen without customer engagement.
But as I’ve been recently reminded, …
It’s been said there’s nothing new under the sun. If a concept can be created, chances are it’s already been created.
However, as a public speaker, I’m finding if there is something new, it’s how ideas are being …
Our businesses are cycles. While projects may vary, many companies will prioritize annual events to boost morale, engagement, and productivity.
However, as I learned during my Disney tenure, there’s an important …
When it comes to time management, one of my favorite tools is the Eisenhower Matrix – a grid breaking down tasks into four components: urgent and …
As many can admit, preparing teens for their future is easier said than done. While high schools aim to academically equip students for college, as …
As leaders, we often live for pressure or by pressure - the pressure to succeed, the pressure to compete, the pressure to be happy and so forth. But lately I’ve been wondering if we, in business, have underestimated …
After discussing lessons learned at Disney in my last episode, today I want to talk about what I’ve learned since Disney.
For starters, I have a better understanding of what I know from past experiences, but also how …
As a former Disney executive, I learned a great deal during my tenure. From the four ‘magic’ keys to checklists and shortlists, the array of knowledge acquired through thirty years of experience is wide as it is deep. …
Back in the late 2000’s, one of the promotions we ran at Disney was The Year of a Million Dreams, a promotion in which theme parks guests could be …
I used to think attitude was everything and that positivity was the greatest way to overcome adversity; however, after recently speaking at a Junior Achievement conference in Cordova, Argentina, I’ve adjusted my …
As leaders, we like to think big picture and big change, measuring our worth by accomplishment and how many we inspire.
But in business, often the greatest effect we have doesn’t occur in one motion. Rather it’s the …
When it comes to the four keys, one of the common themes in each is proactivity.
To be proactive, a leader must anticipate change and engage challenging situations as they happen. Often we assume the maturity of a …
As the job market continues to saturate, more and more companies are focusing on their internal culture. By 'internal culture', I mean a comfortable, …
We are so busy it often leads to poor one on one meetings.
Usually, we get together and just work our way through as many topics as quickly as we can. We only cover the surface of any of those topics and don't make …
To keep a team operating smoothly, you need to understand the balance of recognizing and rewarding individual performance and team performance. You get what you reward, so you have to find a way to show both individual …
As leaders, sometimes the hardest challenges we face involve employees resistant to guidelines and/or change. We understand most people are honest, …
Have you ever been called into an office by a boss not knowing what the meeting was about? Perhaps you’ve worked in a position for years only to find …
On this episode of Come Rain or Shine, I am going to answer a series of questions from someone who took part in the Disney College Program.
When new …
Recently, my son's soccer team won the Florida 2A state championship.
After they won, I took a step back to figure out how this team made it all the way to the final and won. There were many good soccer teams in the …
After previously discussing the power of empowerment, I want to talk about ways we can inspire through role modeling.
In life, anyone can be a role …
After previously discussing two modes of decision-making, I want to talk about ways we can empower our work cultures.
While making decisions is …
You can find out more about the Leading Your Kingdom Cruise HERE.
Today I want to talk about two modes of decision-making.
The first mode is situational decision-making. Here it’s important to employ quality standards, whether they are the four keys (i.e. safety to efficiency as …
Today I want to talk about remote workers and how to manage them within our realms of influence.
As technology continues to advance, so is the need …
After previously discussing the value of common cause, today I want to talk about what training is what it should look like in today’s work world.
…
After previously discussing the value of checklists, today I want to talk about the importance of common purpose.
For most employees, understanding function isn’t hard. As long as you learn and do your job, all will …
After previously discussing technology and its impact on work culture, in this episode, I emphasize the power of checklists.
While checklists may …
After previously detailing our last foundational key to corporate success, on this episode, I discuss technology and its impact on work culture.
…
After previously discussing the third key of show, in this episode, I rejoin the podcast to discuss our fourth and final key, efficiency.
While making the right decision is important, understanding the order of those …
After previously discussing the second key of courtesy, in this episode, I rejoin the podcast to discuss our third key, show.
Once people are safe and secured in a highly courtesy environment, it’s important to focus on …
After previously discussing the first key of safety, in this episode, I rejoin the podcast to discuss our second key, courtesy.
While safety comes first, having guidelines and setting behavioral expectations for …
If you’ve ever wondered what Disney considers its greatest quality control measure, safety, far and away, tops the list.
After previously unveiling …
At Disney World, we used Four Keys to engineer a great experience for every guest.
We call them the four quality …
If you’ve ever wanted to know how to better lead through effective communication, you must hone the bottom line of your expectations.
In this episode, I discuss the importance of communication, its benefit on …
Before speaking to the executive team, I like to spend time with frontline employees.
If you want to find out what's going on in a company and what people are thinking, you have to talk with the people who are on the …
At Disney, I was responsible for 12,000 cast members. Jody and I talk about how I prioritized things.
Everyone has the same amount of minutes in a day to get things done. It’s just about how you use that time.
There is …
On this episode, we talk with Simon Little of Studio STL in Port Townsend, WA. Simon runs a business that used to be just himself and has now grown to several employees. We discuss some scalability principles he can …
We all need feedback to get better. Feedback usually goes from supervisor to employee but sometimes it’s good to have feedback going the other direction too - employee to supervisor. However, that’s certainly not easy …
We had a listener question on this episode about food allergies and how Disney World works with that. Disney does an excellent job working with food allergies from a real and perceived risk and this listener is curious …
The one thing I used to worry about at the Magic Kingdom is that I had a blind spot or something I wasn’t aware of going on in the park. I wanted to do my best to know what was going on on the frontlines.
To do this, …
In leadership, you can have as many values as you want but if you don’t put actions and behaviors in line with those values, they don’t mean anything.
It seems the values of an organization are on a poster on the wall …
I just came back from a trip to Zurich where my dad and I did some consulting for a company. They mostly wanted to discuss how to give effective …
Balance is the holy grail of life and I don’t know if we’ll ever really find it.
A concept I learned a long time ago is the difference between …
Disney goes out of their way to create magical moments for guests but what about for the employees?
If you’re going to do something for your guests you need to give a taste of that to your employees.
Sometimes when …
A special guest this week is my father, Lee Cockerell, who is the retired Executive VP of Disney World. We pulled some questions to ask him.
A …
I’ve been preparing for a trip to Zurich where I’ll meet with a consulting company for pharmaceutical companies.
When it comes to leadership …
The name of the podcast came from the idea that “Come Rain or Shine”, a leader has to show up every day to be there for their people, bring energy, and an optimistic attitude.
I retired from Disney in May 2018 and am on …
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