Cover art for podcast Come Rain or Shine

Come Rain or Shine

285 EpisodesProduced by Jody MaberryWebsite

Creating and maintaining a magical culture in any organization takes dedication and commitment. Dan Cockerell, a 27-year Disney veteran and retired Vice President of the Magic Kingdom, and host Jody Maberry share stories and insight to help you build the mindset you need to develop a strong organiza… read more

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What Is Holding You Back

November 30th, 2023

"You can't always control what happens to you, but you can control how you respond to it and how you kind of take it in, and that's all on you."

Pay Attention to the Person In Front of You

November 23rd, 2023


“You create your own luck.' When you engage in conversations with strangers, you never know what it may turn into - a pleasant conversation, a business opportunity, or even a friendship."

Episode Highlights

01:27 Pay …

Take Responsibility

November 16th, 2023

“Sometimes I look around and say, why am I in this situation? It makes …

Change Your Environment to Change Your Mindset

November 9th, 2023


“We’re just so busy and distracted, things come in and out. We just don't take time to say, wow, that's a nice thing. I'm creating a little memory for myself right now." – Dan Cockerell

Episode Highlights

[00:02:19] …

The Four Elements of Team Productivity

November 2nd, 2023


"Talent times Relationships plus expectations plus reward and recognition equals the productivity of a team."

Episode Highlights

[00:03:02] Gallup's 4 measurements of team productivity.

[00:06:22] Giving gratitude and …

Connecting with Customers through Storytelling

October 26th, 2023


“If you don't keep their interest, they walk away. So I really learned really quickly how to keep that interest. And that was through storytelling.”

Episode Highlights

[00:01:22] Passion for storytelling through moving …

The Art and Science of Customer Service

October 19th, 2023


“It's not just about the people, but also the systems and processes in place. When art and science come together, magic happens.” -Dan Cockerell

The Nike Manifesto

October 12th, 2023


“Many organizations today are focused on whether or not people are following the process. They ask ‘Did you send the report?’ versus ‘what results …

Manage Like a Mother

October 5th, 2023

"We need to give women the confidence that they can do it, and then educate men about what women can bring to the table" - Valerie Cockerell

 Inspired by her mother's regrets and the desire to share her own insights, …

Creating a Life of Excellence

September 28th, 2023


The essence of truth is not what someone says, it's what they do. Behavior never lies. Every day, prepare yourself to be the person that someone else may need. - Richard Flint

Richard Flint, the CEO of Richard Flint …

The Art of Effective Communication

September 21st, 2023


"What can I do today that my future self will thank me for 20 years from now?"— Ray Edwards

In this episode of "Come Rain or Shine," I have an incredible conversation with Ray Edwards, a renowned copywriter and author. …

Achieving Success Through Effective Execution

September 14th, 2023


The key to successful execution is having focus, clarity, alignment, and accountability. These four things will help you get your strategies …

The Freedom of Doing Something Different

September 7th, 2023


Just change your mind and do something differently. Changing your beliefs and assumptions can lead to different results in your life. - Dan Cockerell

The Transformative Power of Authentic Human Connections

August 31st, 2023


Technology may bring us closer in some ways, but nothing can replace the depth and significance of real, in-person human connection. - Judd Shaw

Achieving Success Through Accountability and Clear Expectations

August 24th, 2023


Holding people accountable and setting clear expectations brings value to any role. - Mark Manukas

Mark learned early on in his naval career …

The Value of Prioritizing Employee Fulfillment

August 17th, 2023


As a leader of any organization, it's really important that we work every day to become unnecessary. - Chris Meroff

Chris Meroff’s journey is what has shaped him into a strategic leader that helps others recognize …

People Matter and They Should Know It

August 10th, 2023


"People really want to know that they have value. We can bring that to them in leadership positions, leadership roles."

I had a pretty cool …

Transforming Leadership through Accountability

August 3rd, 2023

  "Clarity is key. It gets rid of confusion, frustration, and stress. Clear expectations empower your team to deliver great results."

Mac McNeil is …

Building a Unified Culture Among Employees and Partners

July 27th, 2023


"Customers don't care about organizational structure, they just want a great experience."

Matt Purdy joins for a conversation on the importance of fostering a sense of belonging and unity among all employees and …

Touch Hearts Through Storytelling

July 20th, 2023


"We might not have control in politics, but we have control in our own lives."

Amy Newmark's journey to storytelling started when she was just a …

Build Flourishing Organizations

July 13th, 2023


"The more you live in hiddenness and darkness, it doesn't actually protect you or your spouse. It actually puts a wedge between you."

Matt Lesser is an experienced business leader with a passion for fostering engaged …

Crafting Your Strategic Plan for Success

July 6th, 2023


"If you want to change culture, you have to change the systems."

John Losey is a sought-after coach and consultant that guides leaders in the …

Empowering Women through Philanthropy

June 29th, 2023

"We all have the responsibility to leave the world a little bit better than we found it."

Wendy Steele is a passionate advocate for women’s …

Your Attitude Creates Opportunity

June 22nd, 2023


"When things are going bad in the moment, they're usually almost never as bad as you think they are."

Jody Maberry is back to talk about the importance of facing life's uncertainties with courage and positivity. Jody …

Creating a Culture too Good to Quit

June 15th, 2023


"If you are creating a culture of trust, it means you listen more than you speak."

April Whitson has developed cutting-edge programs to create a …

Building Relationships Through Shared Experiences

June 8th, 2023


"Hospitality is friendship with a purpose."

Hospitality industry veteran, Andy McNeill, knows the importance of emotional connection and creating relationships with clients for business success. When organizations focus …

Vitality Hacks to Energize Your Life

June 1st, 2023


"Systems and strategies help you raise your vim, vigor and passion for what you do."

David Lindsay, a dedicated athlete and former fighter, discovered the importance of vitality to improve his energy levels throughout …

Transforming Theme Park Hospitality

May 25th, 2023


"Recognizing that everything related to hospitality and guest experience can just keep going up is foundational to when looking at your own guest …

Building Authority and Thought Leadership

May 18th, 2023


"The speed of trust is dramatically accelerated when you lead as a thought leader with something to teach rather than a company with something to sell."

Rusty Shelton, founder of Zilker Media, joins this episode to …

Finding Purpose in Laughter

May 11th, 2023


"The one thing you can do that separates you from everyone else is talk about your life."

After years of corporate hustle and hard work, Shereen Kassam left it all behind in pursuit of a good laugh.  Inspired by her …

Curating a Brand with Flavor

May 4th, 2023


"The best thing to do is just start doing something."

When the pandemic struck, Jake Buzaid and his cousin Dale embraced their entrepreneurial spirit to create a beverage company. They wanted something that celebrates …

Driving Impact through Sustainability

April 27th, 2023


"Sustainability can drive so much across your business if you truly integrate it and support it in a proper way."

Have you heard the myths that …

Great Leadership Through Growth Mindset & Psychological Safety

April 20th, 2023


"Learning by failure tends to leave scars, where learning by epiphany is about stars."

Skip Bowman is working to debunk the myths and share his model …

Creating High Performance Teams

April 13th, 2023


“Believing in your team members and treating them as professionals increases their productivity, engagement, and satisfaction.”

Scott Whiteford is a …

From Basketball to Business Owner

April 6th, 2023


"I learned that love and kindness, not just education, but loving, kindness, being kind to people can go a long way."

JJ Eubanks did not let a challenging background slow him down. He worked his way to professional …

Opening Doors with a Great Attitude

March 30th, 2023


"Don't let failure deter you. That would be my advice, is it doesn't happen overnight. You will fail. If you're going to be good, you're going to …

Efficiency in Networking and Communication

March 23rd, 2023


In this episode of Come Rain or Shine, Dave Benson shares about the power of connections and how that has impacted his work as an entrepreneur and software developer. Throughout his professional career, whether it was …

Removing Distractions to Unleash Genius

March 16th, 2023


"The very act of shining the light of your attention on something causes it to shift and change. So if somebody's coming in with a mindset that they've inherited and partly that they've kind of constructed out of trial …

Create a Great Day One for New Hires

March 9th, 2023


Jody joins me during this episode to share his secrets to building an effective onboarding process. Onboarding processes are a crucial element of employee retention. If you want to retain good employees then you need to …

Building a Cult Brand

March 2nd, 2023


In this episode of Come Rain or Shine, guest, Chris Kneeland, joins the show to discuss how a leader can build a passionate brand base.

The CEO of …

Disrupt the Status Quo

February 23rd, 2023


In this episode of Come Rain or Shine, guest, Angel Henry, joins the show to discuss her story and the power of empathy and inclusivity.

Coined a “ceiling breaker” with decades of pharmaceutical and healthcare …

Pushing Yourself Beyond Your Limits

February 16th, 2023


In this episode of Come Rain or Shine, guest, Domenic Moore, joins the show to discuss his story and the value of expanding your comfort zones.

An Events Director at Melbourne Connect and adventurist at heart, Domenic …

The Science of Leadership Growth

February 9th, 2023


In this episode of Come Rain or Shine, guest, Darja Gutnick, Co-Founder of Bunch, joins the show to discuss her story and the purpose of Bunch.

Started in 2016, Bunch initially launched to help startup organizations but …

There is Always a Way

February 2nd, 2023


In this episode of Come Rain or Shine, guest, Rani Puranik, Co-Owner, Executive Vice President, and Global CFO of Worldwide Oilfield Machine, joins the show to discuss her background, women in leadership, and her new …

Clear Expectations Through Accountability

January 26th, 2023


In this episode of Come Rain or Shine, guest co-host, Jody Maberry, joins the show to discuss accountability through the lens of clarity.

As the marketplace becomes more remote, setting clear expectations is becoming …

Don’t Manage Your Team, Lead Them!

January 19th, 2023


In this episode of Come Rain or Shine, Steven Howard, Creator of Humony Leadership and Caliente Leadership, joins the show to discuss modern trends in corporate leadership.

An award-winning author of 22 books on …

Teamwork Makes the Dream Work

January 12th, 2023


In this episode of Come Rain or Shine, Nathan Thomas, former Australia water polo player who competed in the 2000 and 2004 Summer Olympics, joins the …

Mange What You Can Control

January 5th, 2023


In this episode of Come Rain or Shine, Alex Kopacz, Canadian bobsledder and the reigning Olympic co-champion in the twoman bobsleigh event, joins the …

Make an Emotional Connection with Your Audience

December 29th, 2022


In this episode of Come Rain or Shine, Theron Skees, Veteran Imagineering Creative Executive & Owner of The Designer’s Creative Studio, joins the show to his career journey and lesson learned from Disney.

As a …

Why Aren't Smart People Happier

December 22nd, 2022


In this episode of Come Rain or Shine, Adam Mastroianni, a postdoctoral research scholar at Columbia Business School, joins the show to discuss the …

The Ingredients of Storytelling

December 15th, 2022


In this episode of Come Rain or Shine, Jamie Dixon, storyteller extraordinaire, joins the show to discuss storytelling and drawing inspiration from …

The Sociology of Hospitality

December 8th, 2022


In this episode of Come Rain or Shine, Eleanor Erickson joins the show to discuss the sociology of hospitality and huddles at work.

When you’re …

Change Things Up

December 1st, 2022


In this episode of Come Rain or Shine, Crystal Barrow, Certified Career Coach and Consultant, joins the show to discuss her career path and her …

A Trip Down Elm Street

November 24th, 2022


In this episode of Come Rain or Shine, special guests, Clint Hill, and Lisa McCubbin join the show to discuss the history of President John F. Kennedy and Former First Lady Jacqueline Kennedy from their perspective.

A …

Challenge the Moment

November 17th, 2022


In this episode of Come Rain or Shine, author Michael Kiel joins the show to discuss his journey from rehab patient to a rehab specialist.

A gunshot …

Accountability Through Clear Expectations

November 10th, 2022


In this episode of Come Rain or Shine, Jody Mayberry returns to discuss the importance of accountability through clear expectations.

In a metrics-driven world, we often have expectations but sometimes lack the …

Embrace the Forks in the Road

November 3rd, 2022


In this episode of Come Rain or Shine, Kristina Snyder, CEO, and Founder of Snyder joins the show to discuss her career journey and best practices …

Brand as Reputation

October 27th, 2022


In this episode of Come Rain or Shine, Brenda Bence joins the show to discuss how to let your brand speak for your reputation.

While most associate branding with marketing, as Brenda explains, the best brands start with …

Take Your Best Shot

October 20th, 2022


In this episode of Come Rain or Shine, Dre Baldwin, CEO, and Founder of Work on Your Game, inc., joins the show to discuss ‘Work on Your Game’ and its emerging influence.

After a 9-year professional basketball career, …

Living a Fantastic Life

October 17th, 2022


On this episode of Come Rain or Shine, best-selling author, Dr. Allen Steven Lycka joins the show to discuss his new book, “Living A Fantastic Life and Turning Points” and career as a transformational speaker.

As a …

Making Someone's Day

October 13th, 2022


In this episode of Come Rain or Shine, Howard Prager, President of Advance Learning Group, joins the show to discuss the traits of encouraging leadership.

As an author, speaker, executive coach, and leadership …

The Psychology of Risk Management

October 10th, 2022


In this episode of Come Rain or Shine, Gav Schneider joins the show to discuss risk management and the psychology of risk.

As the Group CEO of Risk 2 …

Living Your Best Life

October 6th, 2022


In this episode of Come Rain or Shine, Diana Noble discusses the ups and downs of being a serial entrepreneur.

As a business coach and consultant, …

The Future of Outdoor Sports

October 3rd, 2022


In this episode of Come Rain or Shine, Danay Lea, Advisor to the CEO of the Abu Dhabi Security Exchange, discusses the future of outdoor sports.

As …

Leadership Through Clarity

September 29th, 2022


In this episode of Come Rain or Shine, Jody and I dig into one of the leadership competencies concepts I am working on, specifically leadership through clarity.

One way I bring clarity is through the Three Buckets. The …

Working From Anywhere

September 26th, 2022


On this episode of Come Rain or Shine, Chelsea Brinkley, virtual executive extraordinary, joins the show to discuss the remote nature of entrepreneurship. 

As one who wears many hats, Chelsea is an expert at remote …

The Future of Feedback

September 22nd, 2022


In this episode of Come Rain or Shine, Adam Alfia joins the show to discuss his technology company, Feedback, and the value of personal assistance.

A …

Embracing Resilience to Reduce Stress

September 19th, 2022


On this episode of Come Rain or Shine, Dr. Deborah Gilboa, media personality and keynote speaker, joins the show to discuss the best ways to cope with stress.

A board-certified family physician fluent in sign language, …

Embracing Radical Transitions

September 15th, 2022


On this episode of Come Rain or Shine, Rob Salafia, Lecturer at MIT Sloan School of Management Executive Education Program, joins the show to discuss …

Grassroot Gratitude

September 12th, 2022


On this episode of Come Rain or Shine, retired Major General James Johnson joins the show to discuss Operation Gratitude.

As a senior executive with over three decades of leadership experience in the United States Air …

Building Cross-Cultural Relationships

September 8th, 2022


On this episode of Come Rain or Shine, Dr. Rajesh Kumar joins the show to discuss his journey to founding Global Strategic Advisory. 

As an …

Pricing Your Podcast

September 5th, 2022


On this episode of Come Rain or Shine, Paul Klein, entrepreneur and podcaster, joins the show to discuss strategies for pricing your podcast.

The …

Fostering Curiosity in the Next Generation

September 1st, 2022


On this episode of Come Rain or Shine, Bob Eckert, CEO at New & Improved, joins the show to discuss the importance of fostering curiosity in the next generation.

An academic and constant learner at heart, Bob …

You Never Know How Close You Are to Success

August 29th, 2022


In this episode of Come Rain or Shine, Jody Maberry returns to talk about how to do the best you can in a world that continues to change.

As businesses have reopened and travel has increased, we are noticing …

Resilient Women in Business

August 25th, 2022


On this episode of Come Rain or Shine, Melinda Santiago, CEO of the Santiago Firm, joins the show to discuss the power of influential women in business.

A pure entrepreneur at heart, Melinda unpacks the attributes of …

The Power of Learning to Give

August 18th, 2022


On this episode of Come Rain or Shine, Jill Donovan, Founder of Rustic Cuff and author of The Kindness Effect, joins the show to discuss her career journey.

A former practicing and attorney and law professor, Jill …

How to Live with Contagious Optimism

August 11th, 2022


On this episode of Come Rain or Shine, Paul Zeitz, physician, epidemiologist, and advocacy expert, joins the show to discuss the value of positive …

Marry your Vision

August 4th, 2022


On this episode of Come Rain or Shine, Andre Young, Founder of You Evolving Now LLC, joins the show to discuss his career journey.

A former athlete …

Disrupt Yourself through AI

July 28th, 2022


On this episode of Come Rain or Shine, Neil Sahota, IBM Master Inventor and United Nations AI Advisor, joins the show to discuss the evolution and …

The Drive of Disney

July 21st, 2022


On this episode of Come Rain or Shine, Jeffrey Barnes, best-selling author and Disney keynote speaker, joins the show to discuss leadership lessons from the life of Disney.

As Jeffrey charges us, to live like Walt comes …

Uncovering Truths by Listening

July 14th, 2022

On this special episode of Come Rain or Shine, Michael Reddington, President of InQuasive and Certified Forensic Interviewer, joins the show to discuss his passion for the security industry.

As one who has taken the …

Promoting Equality in Politics

July 7th, 2022

On this special episode of Come Rain or Shine, Laura Mae Lindo, an activist and Member of the Provincial Parliament for Kitchener Centre, joins the show to discuss inclusion in education.

With work partly centered on …

Speak Effectively Across Cultures

June 30th, 2022


On this episode of Come Rain or Shine, Heather Hansen, Founder of Global Speech Academy, joins the show to discuss cultural and verbal intelligence.

Celebrating the Bicentennial Episode

June 23rd, 2022


On this special episode of Come Rain or Shine, Jody and I return to reminisce about hitting the 200-episode mark.

With an average of one podcast a week for almost four years, there’s much to celebrate as we reach this …

The Keys to a Great Story

June 16th, 2022


On this episode of Come Rain or Shine, Matthew Luhn, author, storytelling consultant, and inspirational speaker joins the show to discuss his career …

Life After Disney

June 9th, 2022


On this episode of Come Rain or Shine, Michael Lyons, a freelance writer, and entrepreneur with Disney roots, joins the show to discuss his career and views on the writing process.

Like me, Michael has learned how to …

Preparing Youth for the Future

June 2nd, 2022


On this episode of Come Rain or Shine, Nate Clayberg, Founder of Career Adventure Academy, joins the show to discuss his role as a student mentor and …

Stay Curious

May 26th, 2022


On this episode of Come Rain or Shine, Tamzin Lovell-Miller joins the show, as part of our Elevate Series, to discuss her career in digital art.

As a techpreneur, Tamzin explains the origins of Artfundi, a digital …

Success Beyond the Spotlight

May 19th, 2022


On this episode of Come Rain or Shine, Tim Schurrer, Host of the “Build a Winning Team” podcast and former COO of StoryBrand, joins the show to discuss his story and definition of success.

A man of many hats, Tim …

Return on Relationships

May 12th, 2022


On this episode of Come Rain or Shine, Jody and Dan, return to discuss their Perks Community Cruise experiences.

Fresh off some stirring Q&A sessions, Dan explains the value of not only being self-aware but …

Raise Your Hand and Take a Risk

May 5th, 2022

On this episode of Come Rain or Shine, Jody and Dan, are reunited on a Perch Community Cruise.

Fresh off a workshop, Dan unpacks the qualities of a few hand-raising risk-takers who distinguished themselves during a live …

Invest in Onboarding

April 28th, 2022


On this episode of Come Rain or Shine, Stephen Moss, Executive Mentor President of Executive Springboard, joins the show to discuss mentoring and onboarding strategies.

With over 30 years at Springboard’s helm, …

Represent What You Design

April 21st, 2022


On this episode of Come Rain or Shine, Johnie Hampton, Founder of Hampton Creative, joins the show to discuss his story and knack for branding.

An …

Hold On One More Day

April 14th, 2022


On this episode of Come Rain or Shine, Sherry Winn, Two-Time Olympian, National Basketball Coach of The Year, and Amazon Three-Time Best Selling …

Redefining Leadership for the Rising Generation

April 7th, 2022


Jeff Spahn, Founder and President of Leading Leaders Inc joins the show to discuss his new book, We the Leader.

In today’s marketplace, younger …

Developing Financial Literacy and Mental Health

March 31st, 2022


Lawrence Sprung, Mitlin Financial's Founder and Lead Wealth Advisor, joins the show to discuss mental health and suicide prevention.

As a financial entrepreneur, Lawrence explains his journey into the field and the …

Fine-tuning Your Emotional Intelligence

March 24th, 2022


Frank Lovine shares how his experience in the NYPD opened his eyes to the real issue of suicide and mental health. As a follower of Stoic philosophy, …

Creating Value in Hopeless Places

March 17th, 2022


In this episode of Come Rain or Shine, Kurt Allen, President, and CEO of Mississippi Aquarium is sharing his journey from working his way through the service industry and the lesson he has learned about decision making.

A Novel Approach to Helping Kids Read

March 10th, 2022


On this episode of Come Rain or Shine, Shel Curry, Senior Diversity Equity Manager with the Walt Disney Company, joins the show to discuss the production of her first book.

As the author of The Bedtime Story Race, Shel …

Creating Value in Hopeless Places

March 3rd, 2022


On this episode of Come Rain or Shine, Peter Sage, Best Selling Author, Speaker, and High-Performance Coach, joins the show to unpack the importance of identity and perception in our lives.

Peter has years of …

Teaching Trust to Today’s Students

February 24th, 2022


On this episode of Come Rain or Shine, Stephanie Olson, CEO of The Set Me Free Project, joins the show to discuss her background and the inspirations before her organization’s mission.

As the face of a nonprofit whose …

Fine-tuning Your Emotional Intelligence

February 17th, 2022

On this episode of Come Rain or Shine, Robin Hills, Director of EI4Change, joins the show to discuss practical applications of emotional intelligence. A specialist in using emotional intelligence to develop people and …

Finding Their Niche

February 10th, 2022


On this episode of Come Rain or Shine, Marla Isackson, CEO Of Ossa Podcast Network, joins the show to discuss her heart to help women find their voice.

After a productive marketing career working for American Express, …

Finding Your Inner Calm

February 3rd, 2022


On this episode of Come Rain or Shine, Michelle Baker, former Director of Disney Institute and business leader at Disney Cruise Line, joins the show to discuss her career journey.

With over two decades at Disney, …

Remain Curious, Stay Connected

January 27th, 2022


As our Elevate series continues, Bill Welter, former industrial engineer and founding Principal of MindPrep Resource Center, joins the show to …

How Do You Explain What You Do?

January 20th, 2022


For many of us, we want to know who we are. We want to know who we will become, who will guide us along the way, and who we will eventually influence.

However, as Jody and I discuss in this episode, while the ‘who’ is …

The Right Way to Run Your Business

January 13th, 2022


Have you ever wondered if you’re where you want to be? In life? At work? With your career path?

If so, you’ve taken the first step towards reclaiming …

The Pillars of Hospitality

January 6th, 2022


When we talk about hospitality, we often discuss it as a skill rather than an occupation.

However, as award-winning concierge, Sarah Dandashy, discusses in this episode, hospitality is more than quality client care but …

Defining Innovation

December 30th, 2021


We all know creation is a broad term.

The art spans thousands of occupations and captures the mindset behind new ideas.

But in the context of innovation, the advancement of creation can be hard to quantify. As Cris …

Cloud Infrastructure in Business

December 23rd, 2021


We live in an ever-changing technological landscape. As time ticks on, more companies are employing cloud solutions over remote alternatives. At …

Know Your Intelligence

December 16th, 2021


When we discuss intelligence, we tend to think some people have it and others don’t as if the term is a one-sized-fit-all concept.

However, as today’s guest, Mark Oliver, shares in this episode, everyone you meet is …

The Great Resignation

December 9th, 2021


We live in unprecedented times.

With the pandemic still ongoing, people are adjusting to new norms and rhythms. Amidst these cultural changes, …

Invest in Your Infrastructure

December 2nd, 2021


When we talk about infrastructure, we often assume foundations and protocols.

But in this day age, infrastructure means much more than it did a …

Listen to Understand

November 25th, 2021


If you’re a regular, you may have noticed how many guests discuss active listening. After all, for leadership to succeed, it must integrate the …

It’s Okay to Not Be Okay

November 18th, 2021


Life is hard. We all know this. But for many, it can be tough to admit, or even believe, it.

As Stacy Pederson, motivational keystone speaker and member of the Elevate Speaker Series, shares in this episode, overcoming …

Three Stages of Feedback

November 11th, 2021


In today’s work climate, feedback can seem like an ambiguous term.

When do you give it? How often? How do you handle those resistant to it?

The answers aren’t always black and white.

However, as Jody and I discuss in …

The Empathetic Leader

November 4th, 2021


As marketplace influencers, we tend to value select attributes over others. Rather than embrace diversity, we assume assertiveness and poise are …

A Big, Beautiful Tomorrow

October 28th, 2021


One of the most iconic influencers in modern history is Walt Disney. The man was a legend who saw the future in a completely different way than anyone else. 

Yet, as a guest, Chad Emerson, President, and CEO of …

Read to Lead with Jeff Brown

October 21st, 2021


If you know me, you know I love reading. Not only does it empower the mind but strengthens decision-making and awareness among other things.

However, as guest Jeff Brown explains in this episode, reading also requires …

Advice on Starting Your Own Business

October 14th, 2021


If you’ve ever been apprehensive about starting your business, you’re not alone. Not only does the endeavor require proxy and prowess but also a well-developed pathway to profit.

But the real question is: How do we …

Give ‘Em the Pickle

October 7th, 2021


One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through three words, “I’ll be …

Ep 162 - Ben Burke

September 30th, 2021


For most of us, we’re all about the numbers and bottom line; perhaps a few analytics but little beyond face value.

However, as Data Scientist and Engineer, Ben Burke, explains, to dream big, you must embrace big data. …

Getting Diverse Input on Your Ideas

September 23rd, 2021


Often when we discuss diversity, we promote inclusion and fairness from a recruiting perspective. 

However, as Jody and I discuss in this episode, diversity not only applies to human resources but also input and …

Improving the Onboarding Process

September 16th, 2021


For many companies, valuable products and processes are essential to what they do. After all, you have to know your starting point and final destination to hit the bottom line.

However, one area I find many …

Dealing with Self Doubt

September 9th, 2021


We all have doubts and fear given we’re human and prone to weakness.

But what if I told you there were ways to deflect those doubts when you wanted …

Performance Driven Thinking

September 2nd, 2021


For many, performance and drivenness are two separate entities. One involves autonomy; the other desire.

However, as guest David Hancock shares in …

Make a Decision and Move Forward

August 26th, 2021


In this era, more information is available than ever before. As such, many leaders often stall important decisions to secure more data to make a more informed decision.

However, as Jody and I discuss in this episode, …

The Value of Meditation and Mindfulness

August 19th, 2021


When we talk about vocational leadership, we often allude to the importance of situational awareness. After all, to be effective, you must be discerning at the moment. 

However, as Jon Macaskill, Navy SEAL Commander and …

The Freedom of Working a Side Gig

August 12th, 2021


In the real world, we all need a real job. From rent to bills, every dollar counts; every cent matters.

However, in today’s worker market economy, …

Easy Success and Shameless Self Promotion

August 5th, 2021


When it comes to starting a side hustle, maturing passion into action is easier said than done. Not only do you have to work quickly but promote yourself and your mission in ways that reach and inspire people. 

However, …

Value What You Need To Say

July 29th, 2021


While leadership is an opportunity, it can also be a challenge. As many leaders can attest, how we motivate, how we facilitate, and how we change are all essential responsibilities.

Yet, as a guest, Patty Beach, shares …

You Get to Define Success

July 22nd, 2021


We all have ideas about success.

We think luxurious homes, stable incomes, dream jobs, stock options; the list goes on.

However, as Jody and I discuss in this episode, often our view of success is the byproduct of …

How to Develop Connections with Purpose

July 15th, 2021


Left to our own devices, almost all of us are driven by independence. We work hard trying to make a living and ends meet. Little do we realize the small things that exhaust us to the point of disorientation.

However, as …

The Magic of Funland

July 8th, 2021


They say a good story only needs a good storyteller. 

If this is true, consider Chris Lindsley, today’s guest. 

A writer of many hats, Chris Lindsley has 35 years of experience serving as editor of a national sports …

Very Good and Poor Are the Same

July 1st, 2021


When we consider the quality of our services, our expectation level can vary.

For instance, when someone says “very good” versus “excellent” job, …

The 'Why' Behind Your Words

June 24th, 2021


No question, words have a lot of power and potential. Especially in a recovering, post-COVID world, how and what we communicate is more imperative than ever.

Yet, as a renowned communications expert, Jill Schiefelbein, …

The Five Whys

June 17th, 2021


As we’ve discussed in prior episodes, asking the right questions can make or break your business. 

What processes and products should we adapt? Who …

Take Big Risks in the Little Things

June 10th, 2021


I know I’ve said it ad nauseam, but I’ll say it again: People who take the initiative create their luck. 

Take today’s special guest, Dave Alpern, for instance. After starting his career as an unpaid intern selling …

What Will You Be Known For?

June 3rd, 2021


If you’re a regular listener, you know I love to talk about legacy.

Legacy in business, legacy in our families, legacy in our networks – no question, …

Creating Benefits to Improve Your Culture

May 27th, 2021


When we talk about benefits, we often discuss security and tenure given most companies attempt to retain talent through personal investment. 

However, as Jody and I discuss in this episode, while personal care is …

Creating Your Own Opportunities

May 20th, 2021


As I often say on this podcast, if you want to advance, you can't stay idle. While baby steps are often the key to progress, if you don’t commit to knowing those steps, reaching, even knowing your goals, can be …

Adjusting to Transition

May 13th, 2021


For most of us, our tendency at work is to focus on current or new opportunities. While the final chapter of our career may prompt a thought or two, seldom do we consider how our passions intersect retirement.

Yet, as …

The Hard Work of Being a Leader

May 6th, 2021


We all know to do a job well, you have to work hard; to achieve success, you not only have to exercise effort , but discipline and commitment.

However, as Jody and I discuss in this episode, the cost of leadership is …

Imagineering in the Classroom

April 29th, 2021


In this special episode, Steven Grant, Director of Architectural Studies in Themed Environments Integration at the University of Florida College of …

The Power of Emotional Presence

April 22nd, 2021


As the chaos of COVID-19 winds down, many are slowly adjusting to normality. While some are still quarantined, for most, the relational aspects of …

The Value of Respect in Leadership

April 15th, 2021


When we discuss vocational leadership, many assume the term implies respect and honor. And to be fair, this should be the case no matter the endeavor.

Do You Have an Executive Presence?

April 8th, 2021


Until recently, I would often quote executive presence without being able to define it. Like many, I understood what the term signified but struggled …

Creating Your Own Luck

April 1st, 2021


If you’ve tuned into the show lately, you've likely noticed the theme of successful entrepreneurs creating their luck to be reoccurring.

Such premise …

The Key to Building Your Legacy

March 25th, 2021


As recent guests have reminded us, our career trajectories don’t travel in straight lines. Sometimes, we know what we want to become as kids or young …

Pursue the People Behind Your Passions

March 18th, 2021


I’ve said it before and I’ll say it again: Our paths to success don’t follow straight lines but evolve through unexpected twists and turns.  

Take …

Maturing as a Frontrunner

March 11th, 2021


In business, leaders often take risks based on past experiences. From problem solving and performance to resourcing and communal engagement, the art …

Shaking Up Your Career

March 4th, 2021


As much as we love adventure, we also love stability. Especially in this COVID era, people are drawn to safe places like never before.

One exception …

Maximizing Your Potential

February 25th, 2021


We all have a purpose; we all have potential. 

Yet, as Andy Storch explains, to maximize this potential, we must first turn strategy into action. For …

Being Yourself is the Best Marketing Strategy

February 18th, 2021


When we consider personal branding, we often view it through a self-centered lens. In a world that preaches authenticity - to “be yourself” - …

Defining the Value of Excellence

February 11th, 2021


When we consider success, we often view it through the lens of achievement. We think of steps to improvement, promotion, advancement – anything that can lead to more money, power, and influence.

Yet, as Glenn Zweig, …

Your Love Language with Money

February 4th, 2021


Be honest: You like money.

You like to make it; you like to spend it; you may even like to invest it. But what if I told you: You can have a love …

Resolutions, Habits, Goals, and Why They Matter

January 28th, 2021


I’ll be honest: I’m not a fan of New Year’s resolutions.

While I understand why they exist, as I’ve discovered, it’s human nature to overcommit to …

Branch Out Your Creativity

January 21st, 2021


For most of us, the story of our talent doesn’t follow a linear pathway.

As my guest, David Fernandez, attests in this episode, our creativity is a …

Redefine Success

January 14th, 2021


When we hear ‘success’, we tend to think about an increase in something positive, whether money, pleasure, or opportunities. I know when I was younger, my idea of success was often rooted in financial and positional …

The Power of Differentiation

January 7th, 2021


As we step into 2021, anticipating change is only natural. Especially after a difficult 2020, most are hopeful for fresh opportunities and better …

Laser Focus

December 31st, 2020


On this episode of ‘Come Rain or Shine’, guest, Katharine Manning, joins the show to discuss her background as a former attorney-advisor, the value of laser focus, and handling trauma in the marketplace.

As an expert in …

Responsible Recruiting

December 24th, 2020


On this episode of ‘Come Rain or Shine’, guest, Bretton Putter, joins the show to discuss his background and the importance of responsible recruiting.

Make the Most of Working From Home

December 17th, 2020


For most of us, working from home has been a notable perk of 2020. Despite COVID-19’s impact on processes and procedures, I’m sure many would agree …

Change the Rules of Your Job Search

December 10th, 2020


No question the current hiring landscape is a real challenge. From differentiating your portfolio to selling your attitude, if you're a job seeker, …

Building Blocks: The Importance of Diversity and Inclusion.

December 3rd, 2020


Dr. Steve Yacovelli, the Gay Leadership Dude ™ joins me to discuss the all-important topic of diversity, inclusion, and belonging.

A Ph.D. in …

You are a Masterpiece in Progress

November 26th, 2020


Today, on Come Rain or Shine, Jeff Steinberg, recording artist and motivational speaker, joins the show to discuss his testimony.

Born with no feet …

How to Stand Out When You Work Remote

November 19th, 2020


In an increasingly distant working world, standing out can be difficult. With much activity happening behind screens and closed doors, many people …

Embracing Authenticity

November 12th, 2020


Kerri MacPherson, a former 20 year Disney cast member, joins me today to share her story. Originally from Melrose, MA, Kerri entered the wonderful …

Life After Getting Laid Off

November 5th, 2020


2020 has been an unprecedented year. Even those working for the most magical place on earth were not spared. In light of the 28,000 cast members that were recently let go, Jody and I want to address life after getting …

Resilient by Nature

October 29th, 2020


Today, on the episode of ‘Come Rain or Shine’, Reggie Williams, ex-NFL linebacker, former Disney executive, and social reformer joins the show to discuss his new book, ‘Resilient by Nature’.

After accepting a position …

Making the Move to Executive Leadership

October 22nd, 2020


We are tackling another listener question. Megan asked us about making the move into executive leadership. Jody and I are unpacking how to position yourself, the necessary characteristics, and what will set you apart.

A Creative Way to Give Feedback

October 15th, 2020


For many people we work with, they don’t know where they stand. While most have a sense of what they do well, not all know what they can do better.

As Jody and I discuss in this episode, one of the lost arts in business …

Become an Action Oriented Leader

October 8th, 2020


Jody and I are exploring what it means to be “Action Oriented” and how that can and will set an individual apart, whether in leadership or a support …

Just Say Yes

October 1st, 2020


Despite our differences, chances are we can agree that for everything, there is a season – a time to say ‘yes’ and a time to say ‘no’.

In business, this decision often intersects with the bottom line. If either answer …

What It Takes To Be A Standout

September 24th, 2020


John Walsh and I are discussing his new venture and what it takes to be a Standout.

From homelessness and a lack of direction to working his way to an executive at Disney to entrepreneur, John’s life experience …

Role Modeling Helps Build Culture

September 17th, 2020


Jody and I discuss the importance of role modeling and the domino effect it has on culture.

For many organizations, morale is secondary to the bottom …

Making the World a Better Place Through Gamification

September 10th, 2020


I am joined by Tim Chandler, Co-Founder of PurposePlay, who is making the world a better place through gamification.

Inspired by a 2018 mission trip …

How to Do Something Truly Innovative

September 3rd, 2020


For entrepreneurs, Kiirsten May and Alex Varricchio, creative solutions are more than just creative concepts.


As co-owners of UpHouse, a marketing …

Continuous Improvement from a Customer's Perspective

August 27th, 2020


Jody and I are taking a quick look at the importance of Continuous Improvement within an organization.

It can be hard to experience what your customer encounters when you view your organization from the position of …

Embrace the Bad Days

August 20th, 2020


Jody and I discuss the best ways to deal with bad days at work.


Inspired by our recent conversation with Millennial Whisperer, Chris Tuff, there are healthy perspectives we can embrace relative to our jobs. One of …

How Crisis Can Be The Catalyst to Change

August 13th, 2020


Chris Tuff joins the show to discuss his road to success.

A Vanderbilt graduate, Chris talks about lessons learned in his early career and how they shaped his path moving forward. An accomplished digital marketer, …

Creating Your Own Opportunities and Taking Initiative

August 6th, 2020


Huda Idress joins us today to share her international educational and entrepreneurial journey.

Huda was raised in Saudi Arabia by Pakistani parents. She moved to Toronto to pursue her education as an Industrial …

Lessons From 100 Episodes

July 30th, 2020


Jody and I discuss the milestone of reaching one-hundred podcasts.

While the show has found its stride as of late, the journey to success did not happen overnight. From the start, we had to learn an entirely new rhythm …

How Fear and Shame Effects Leaders

July 23rd, 2020


Illustrator, Vesper Stamper, joins me to discuss her story and views of leadership.

An illustrator with over 20 years of experience, Vesper explains her origins as an artist as well as her transition into historical …

Maintaining Culture With Remote Workers

July 16th, 2020


No question, the coronavirus has had a huge impact on our economy. From temporary leaves to distance working, if you're listening to this, chances are you’ve had to adjust in some way.

While there have been some …

The Importance of Healthy Relationships, Empowerment, and Delegation

July 9th, 2020


Dr. Eric George joins me to discuss his story as well as relational trends in today’s economy.

A man of many hats, Dr. George has experience across …

A Change in Comedy

July 2nd, 2020


Special guest, Jacob Chancelor, joins me to discuss his story as well as a special project he’s working on.


A former Disney cruise ship entertainer, Jacob discusses his transition to London where he’s now pursuing his …

How to Get Your First Break

June 25th, 2020


Have you ever wondered how to get your ‘in’ in a company? What qualifies one candidate above another in a given job search?


If so, you’re not alone. After all, in a sea of resumes, standing out can seem impossible …

Get Ahead by Being Resourceful

June 18th, 2020


Chelsea Brinkley, an entrepreneur and rock star executive assistant, is sharing her journey today.

At the age of 29, Chelsea embarked on the journey …

You Create Your Own Opportunities

June 11th, 2020


Opportunities. It’s easy to want them, much harder to chase them.

I know when I was younger, there were times I passively wished for certain outcomes …

Plan Your Work and Work Your Plan

June 4th, 2020


Cynthia Blackwell of Cynthia Blackwell Consulting joins in to discuss her corporate story and current work.


As a business coach, mentor, and …

Adding a Side Gig to Your Regular Job

May 28th, 2020


When we talk about the coronavirus, we often talk about the negatives and negatives alone. Health concerns, economic trends, first-world convenience issues – clearly it’s been a hindrance for many. But the virus has …

Being Creative with New Ideas

May 21st, 2020


In trying times, often the best ideas are the most creative. With many companies suffering due to current health and economic issues, entrepreneurs and business leaders around the world are having to think outside the …

The Impact of Conflict and Candor

May 14th, 2020


One of the hardest aspects of leadership is understanding and resolving conflict. For some leaders, the issue isn’t so much the problem itself, but …

Making the Most of Video and Media Appearances

May 7th, 2020


Michelle Burdo, owner and CEO of The Burdo Media Group in Orlando, Florida, discusses her corporate story and her current work.


As Michelle …

Life Lessons From A Police Officer

April 30th, 2020


Garrett Bake joins us to share his story and lessons learned along the way.

Having worked as a police officer for 15 years, Garrett has experienced …

Positivity Is Contagious

April 23rd, 2020


Lou Mongello, Walt Disney World author, podcaster, speaker, and entrepreneur, talks about the silver linings in this current season.


In times like this, it’s easy to focus on limitations and the uncertainties …

Overcoming Imposter Syndrome and Limiting Beliefs

April 16th, 2020


Disney engineer Elaine Schomburg LaFleur joins in to tackle the issue of Imposter Syndrome; and especially how it can impact women and their careers.

Despite having success and experience, 70% of people suffer from …

Behind The Scenes With Magical Vacation Planners

April 9th, 2020


Jamie and J.J. Eubanks, founders and owners of Magical Vacation Planners, join me today to share their journey from a pro basketball player and stay …

From Dream to Detail with Magical Vacation Planners

April 2nd, 2020


Kortni Canada and Beth Smith from Magical Vacation Planners discuss the company’s history and legacy.


Inspired by Walt Disney’s famous words, “All our dreams can come true if we have the courage to pursue them”, …

Entrepreneurship the Disney Way with Michael Goldsby

March 26th, 2020


Mike Goldsby, co-author of Entrepreneurship the Disney Way, discusses the book and why he wrote it.


As Goldsby explains, Disney’s rise into one of …

Leading Yourself First

March 19th, 2020


Leading others may be front of mind when most think of leadership, but leading yourself first is the foundation a true leader builds on.


In today’s episode of Come Rain or Shine, I share a recent personal situation …

How to Handle a Crisis

March 16th, 2020


On this special episode of Come Rain or Shine, Lee Cockerell, my father and retired EVP of Walt Disney World, joins me to talk about how to handle a crisis. 

Here are four steps to keep in mind while dealing with a …

Building The Right Environment For Employees To Thrive

March 12th, 2020


On this special episode of Come Rain or Shine, Jason Treu, a business and executive coach, joins the show to discuss concepts of leadership.

As …

Choosing Your Values

March 5th, 2020


When it comes to building a healthy work culture, the answer starts and ends with value. While leading with virtue is critical and dependent on the …

Giving Rewards And Recognition To Your Team

February 27th, 2020


For most of us, we value recognition and achievement in our work. While tangible perks are nice, the audible reward of encouragement is a powerful …

Handling Complex Work Situations

February 20th, 2020


On this special episode of ‘Come Rain or Shine’, mystery guest Matt joins in to discuss leadership lessons in complex working situations.

Regardless of your occupation and title, there are many ways turmoil can manifest …

The Ride Of A Lifetime

February 13th, 2020


In this book review episode, Jody and I discuss “The Ride of a Lifetime” by Robert Iger.


After becoming the CEO of The Walt Disney Company in 2005, …

Clarity of Expectations

February 6th, 2020


Whether you’re a supervisor, middle manager, or entry-level employee, clear expectations are crucial to establishing a healthy work culture. From the …

Lessons From Consulting In Peru

January 30th, 2020


We’re talking about consulting engagement in this episode.


For Valerie and I, these represent a large part of what we do these days. Having …

Creating Clarity Through A Mastermind

January 23rd, 2020


Mike Simmons, Founder of Catalyst Sale, joins me to discuss takeaways from our recent mastermind conference.


When it comes to serving as an entrepreneur, it’s easy to get bogged down with grunt work. While …

Inheriting a Team

January 16th, 2020


During my time at Disney, one of the big advantages we had was mobility – being able to move talented people from one team to the next.

However, in a typical corporate setting, transitioning from one leader to the next …

The Value of a Book Club

January 9th, 2020


When we talk about occupational learning, we often think of workshops, conferences, and training seminars.

However, as I learned at Disney, having an after-hour book club can be a refreshing communal learning experience.

Book Review: Extreme Ownership

January 2nd, 2020


When it comes to leadership content, there’s nothing new under the sun. If a topic can be derived, chances are it has been discussed. However, as I’ve learned in recent years, there are many unique materials on familiar …

What Should Happen Onstage vs. Backstage

December 26th, 2019


Creating an immersive customer experience does more than just show consumers a good time. Today, Jody and I discuss the value of an onstage vs backstage mentality.


Often our customers judge our attention to detail and …

Defining Corporate Behaviors

December 19th, 2019


Have you ever wondered why we separate behaviors and results when we talk about leadership?


I know in my experience, I see many talking about …

Q&A: Employee Recognition & Leadership Development

December 12th, 2019


In this Q&A episode, Jody and I tackle write-in questions concerning leadership development, employee recognition, and brand definition.


With leadership development, it’s important companies routinely evaluate …

The Power of Deep Listening

December 5th, 2019


Oscar Trimboli, author of “Deep Listening: Discover the Five Myths of Listening”, joins in to discuss his background and perspective on listening.


Building Culture Through Behavior

November 28th, 2019


For many companies, control is exercised through power. From systems of hierarchy to reciprocity, if there is a cultural pathway, chances are it …

The Psychology of Safety

November 21st, 2019


Have you ever wondered why we’re often afraid of being excluded? Why we’re wired to feel safe where we’re at?

If so, congratulations. Not only are …

Making the Most of Meetings

November 14th, 2019


As an executive turned entrepreneur, I admit: It’s nice not having to attend many meetings these days. Having led many during my tenure at Disney, I discovered while meetings on paper can be beneficial, they are also …

Advice for Student Graduates

November 7th, 2019


In this episode, Dan Cockerell and host, Jody Maberry, tackle questions received from Auburn graduates.

Such questions include, “What piece of advice …

Special Episode: The History of Walt Disney’s Birthplace

November 4th, 2019


In this special episode, Dan Cockerell joins Maria Massad, Director of Social Media and Digital Partnerships for Walt Disney Birthplace and Jay Williams, Managing Director of Walt Disney Birthplace, to discuss the …

Let's Fix Work

October 31st, 2019


We’re talking with special guest Laurie Ruettimann in this episode. Laurie has a podcast called Let’s Fix Work where she shares about the world of …

The Importance of Cultivating Curiosity

October 24th, 2019


Whenever I talk about open doors, there are two principles I often emphasize: 1) ask questions and 2) dig past initials assumptions. But there’s a …

Creating Cultures of Happiness

October 17th, 2019


If you were elected mayor of a small town, how would you create a happier environment? Would you focus on funding and implementing legislation or …

Creating Healthy Office Dynamics

October 10th, 2019


Remember the movie ‘Office Space’? It’s one of the greatest cult classics about workplace dynamics.

In this episode we're talking not so much about …

Choose Your Own Service Adventure

October 3rd, 2019


As a kid, one of my favorite reads was the ‘Choose Your Own Adventure’ series. Unlike other books, these fascinated me. Not only did I get to play the protagonist, but also determine the plot of the story. Like the …

Rethinking Creativity and Innovation

September 26th, 2019


When we think about creativity, we often think of select professions and skillsets. For instance, one might associate an accounting job as non-creative and a designer job as creative.

But as I’ve been learning, …

Do The Things Only You Can Do

September 19th, 2019


In past episodes, you may recall Jody and I discussing the Eisenhower matrix, a grid separating tasks into four components based on urgency and importance.

Returning to that topic, I’d like to explore organization …

The Value of Meaningful Conversations

September 12th, 2019


As business leaders, meaningful conservations are critical.  

While many think these conservations are functions of position, in reality, the most …

Guidance on Finding the Right Mentor

September 5th, 2019


For many, mentorship is a complicated topic.

From finding time to connect to knowing who to look for, no question, the pursuit of a role model can …

Pursuing Change Through Self-Education

August 29th, 2019


After hearing from Dan Miller in our last episode, Jody and I welcome Nicole Cutrufo, Founder and CEO at Doitwell, to share her story.

A graduate of …

When Your Purpose Meets Passion

August 22nd, 2019


On this special episode, Dan Miller, author of “48 Days”, joins Jody and I to discuss his background and leadership philosophies.

According to Miller, one of the biggest challenges vocationals face is managing change. …

Three Things to Make a Change Stick

August 15th, 2019


This is part two to our previous episode “Four Keys to Implementing Change” but in this episode, we’re talking about what needs to happen to make these changes actually happen.

The fact is as we all pursue our …

Four Keys to Implementing Change

August 8th, 2019


Change is continuous. As technology improves, our organizations will have to adjust. 

Implementing change is never easy. 

At Disney, we walk the line …

Connect With a Younger Generation

August 1st, 2019


As mentioned in past podcasts, knowing your audience is essential to quality leadership. To better a product or service, oftentimes, this can’t happen without customer engagement.

But as I’ve been recently reminded, …

Using Design Thinking In Your Business

July 25th, 2019


It’s been said there’s nothing new under the sun. If a concept can be created, chances are it’s already been created.

However, as a public speaker, I’m finding if there is something new, it’s how ideas are being …

After-Action Reviews

July 18th, 2019


Our businesses are cycles. While projects may vary, many companies will prioritize annual events to boost morale, engagement, and productivity.

However, as I learned during my Disney tenure, there’s an important …

The Difference Between Important and Urgent

July 11th, 2019


When it comes to time management, one of my favorite tools is the Eisenhower Matrix – a grid breaking down tasks into four components: urgent and …

Preparing Students for Their Future

July 4th, 2019


As many can admit, preparing teens for their future is easier said than done. While high schools aim to academically equip students for college, as …

Why You Should Run Your Own Race

June 27th, 2019


As leaders, we often live for pressure or by pressure - the pressure to succeed, the pressure to compete, the pressure to be happy and so forth.  But lately I’ve been wondering if we, in business, have underestimated …

7 Things I've Learned in the Last Year

June 20th, 2019


After discussing lessons learned at Disney in my last episode, today I want to talk about what I’ve learned since Disney.

For starters, I have a better understanding of what I know from past experiences, but also how …

6 Lessons I Learned While at Disney

June 13th, 2019


As a former Disney executive, I learned a great deal during my tenure. From the four ‘magic’ keys to checklists and shortlists, the array of knowledge acquired through thirty years of experience is wide as it is deep. …

Making Dreams Come True with Big Ideas

June 6th, 2019


Back in the late 2000’s, one of the promotions we ran at Disney was The Year of a Million Dreams, a promotion in which theme parks guests could be …

How Attitude and Consistency Can Help You Create Your Own Luck

May 30th, 2019


I used to think attitude was everything and that positivity was the greatest way to overcome adversity; however, after recently speaking at a Junior Achievement conference in Cordova, Argentina, I’ve adjusted my …

How The Small Things Have A Big Impact

May 23rd, 2019


As leaders, we like to think big picture and big change, measuring our worth by accomplishment and how many we inspire.

But in business, often the greatest effect we have doesn’t occur in one motion. Rather it’s the …

Being Proactive During Difficult Situations

May 16th, 2019


When it comes to the four keys, one of the common themes in each is proactivity.

To be proactive, a leader must anticipate change and engage challenging situations as they happen. Often we assume the maturity of a …

Staying In Focus

May 9th, 2019


As the job market continues to saturate, more and more companies are focusing on their internal culture. By 'internal culture', I mean a comfortable, …

How to Have Effective One on One Meetings

May 2nd, 2019


We are so busy it often leads to poor one on one meetings. 

Usually, we get together and just work our way through as many topics as quickly as we can. We only cover the surface of any of those topics and don't make …

Do You Have a Problem or Dilemma?

April 25th, 2019


To keep a team operating smoothly, you need to understand the balance of recognizing and rewarding individual performance and team performance. You get what you reward, so you have to find a way to show both individual …

Exceptional Expectations

April 18th, 2019


As leaders, sometimes the hardest challenges we face involve employees resistant to guidelines and/or change. We understand most people are honest, …

Making the Shortlist

April 11th, 2019


Have you ever been called into an office by a boss not knowing what the meeting was about? Perhaps you’ve worked in a position for years only to find …

Reward People for Speaking Up

April 4th, 2019


On this episode of Come Rain or Shine, I am going to answer a series of questions from someone who took part in the Disney College Program. 

When new …

Leadership Lessons from a Soccer Championship

March 28th, 2019


Recently, my son's soccer team won the Florida 2A state championship. 

After they won, I took a step back to figure out how this team made it all the way to the final and won. There were many good soccer teams in the …

A Role Model Worth Following

March 21st, 2019


After previously discussing the power of empowerment, I want to talk about ways we can inspire through role modeling.


In life, anyone can be a role …

The Power of Empowerment

March 14th, 2019


After previously discussing two modes of decision-making, I want to talk about ways we can empower our work cultures.


While making decisions is …

Announcing the Leading Your Kingdom Cruise

March 12th, 2019


You can find out more about the Leading Your Kingdom Cruise HERE

Models for Decision Making

March 7th, 2019


Today I want to talk about two modes of decision-making.

The first mode is situational decision-making. Here it’s important to employ quality standards, whether they are the four keys (i.e. safety to efficiency as …

The Alternative Workplace: How to Integrate Remote Workers

February 28th, 2019


Today I want to talk about remote workers and how to manage them within our realms of influence.


As technology continues to advance, so is the need …

Training Tracks: How to Keep Our Work in Line

February 21st, 2019


After previously discussing the value of common cause, today I want to talk about what training is what it should look like in today’s work world.


The Case for Common Purpose

February 14th, 2019


After previously discussing the value of checklists, today I want to talk about the importance of common purpose.


For most employees, understanding function isn’t hard. As long as you learn and do your job, all will …

The Power of Checklists

February 7th, 2019


After previously discussing technology and its impact on work culture, in this episode, I emphasize the power of checklists.


While checklists may …

Smart Work in a Smart World

January 31st, 2019


After previously detailing our last foundational key to corporate success, on this episode, I discuss technology and its impact on work culture.

Solving the Deficiency in Efficiency

January 24th, 2019


After previously discussing the third key of show, in this episode, I rejoin the podcast to discuss our fourth and final key, efficiency.

While making the right decision is important, understanding the order of those …

Immersing the Guest in the Show

January 17th, 2019


After previously discussing the second key of courtesy, in this episode, I rejoin the podcast to discuss our third key, show.

Once people are safe and secured in a highly courtesy environment, it’s important to focus on …

Setting Courtesy Expectations

January 10th, 2019


After previously discussing the first key of safety, in this episode, I rejoin the podcast to discuss our second key, courtesy.

While safety comes first, having guidelines and setting behavioral expectations for …

The Relationship Between Safety and Culture

January 3rd, 2019


If you’ve ever wondered what Disney considers its greatest quality control measure, safety, far and away, tops the list.

After previously unveiling …

The Four Keys to a Great Customer Experience

December 27th, 2018


At Disney World, we used Four Keys to engineer a great experience for every guest.

  1. Safety
  2. Curtesy
  3. Show
  4. Efficiency

We call them the four quality …

Creating Clarity in Communication

December 20th, 2018


If you’ve ever wanted to know how to better lead through effective communication, you must hone the bottom line of your expectations.

In this episode, I discuss the importance of communication, its benefit on …

The Value of Round Table Discussions

December 13th, 2018


Before speaking to the executive team, I like to spend time with frontline employees.

If you want to find out what's going on in a company and what people are thinking, you have to talk with the people who are on the …

Prioritize Your Work to Impact Your Culture

December 6th, 2018


At Disney, I was responsible for 12,000 cast members. Jody and I talk about how I prioritized things.

Everyone has the same amount of minutes in a day to get things done. It’s just about how you use that time.

There is …

Managing Culture When Your Organization Grows

November 29th, 2018


On this episode, we talk with Simon Little of Studio STL in Port Townsend, WA. Simon runs a business that used to be just himself and has now grown to several employees. We discuss some scalability principles he can …

How to Get the Feedback Every Leader Needs

November 22nd, 2018


We all need feedback to get better. Feedback usually goes from supervisor to employee but sometimes it’s good to have feedback going the other direction too - employee to supervisor. However, that’s certainly not easy …

Serving Everyone as an Individual

November 15th, 2018


We had a listener question on this episode about food allergies and how Disney World works with that. Disney does an excellent job working with food allergies from a real and perceived risk and this listener is curious …

How to Find Out What is Going on in Your Organization

November 8th, 2018


The one thing I used to worry about at the Magic Kingdom is that I had a blind spot or something I wasn’t aware of going on in the park. I wanted to do my best to know what was going on on the frontlines.

To do this, …

How to Turn Values into Action

November 1st, 2018


In leadership, you can have as many values as you want but if you don’t put actions and behaviors in line with those values, they don’t mean anything.

It seems the values of an organization are on a poster on the wall …

Three Elements of Great Feedback

October 25th, 2018


I just came back from a trip to Zurich where my dad and I did some consulting for a company. They mostly wanted to discuss how to give effective …

Balance is a Part of Culture

October 18th, 2018


Balance is the holy grail of life and I don’t know if we’ll ever really find it.

A concept I learned a long time ago is the difference between …

Creating Magic Moments for Employees

October 11th, 2018


Disney goes out of their way to create magical moments for guests but what about for the employees?

If you’re going to do something for your guests you need to give a taste of that to your employees.

Sometimes when …

Creating Disney Magic

October 4th, 2018


A special guest this week is my father, Lee Cockerell, who is the retired Executive VP of Disney World. We pulled some questions to ask him.

A …

The Power of Feedback

October 4th, 2018


I’ve been preparing for a trip to Zurich where I’ll meet with a consulting company for pharmaceutical companies.

When it comes to leadership …

Introduction to Come Rain or Shine

September 30th, 2018


The name of the podcast came from the idea that “Come Rain or Shine”, a leader has to show up every day to be there for their people, bring energy, and an optimistic attitude.

I retired from Disney in May 2018 and am on …

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