My guest on the Cold Star Project this time is the Director of Education and a partner at the Boston Career Institute, where they train sterile processing techs.
I have been interested in the sterile processing field for some time as it exists at the intersection of the opportunities I enjoy most:
That last is not always in evidence out there.
Steve Yanovsky's insight to this world was fascinating to me. I have spoken with Steve before but we had not gotten to this level of detail. This conversation immediately got me started on looking for evidence of such culture mismatches elsewhere...and I suspect they are just about everywhere.
I have certainly seen this kind of issue in the world of sales training: the VPs of Business Development have zero idea what the "boots on the ground" problems their front line salespeople are experiencing...they only care about their numbers.
Especially if you are in the healthcare field this will be an eye-opener. I'd recommend it as alarming listening for anyone interested in the world and human affairs, though.
You'll hear about how:
Talk to Cold Star: https://coldstartech.com/bookcall
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