Are you saying ‘sorry for the inconvenience’ and ‘Thank You for the Feedback?’. Is your customer support leaving your paying customers feeling more exasperated than fulfilled? Sarah Hatter is here with a talk to remind you of what you should be saying or what might be triggering negativity.
For mroe great BoS talks, visit businessofsoftware.org/talks or sign up for our newsletter to receive regular updates direct to your inbox.--- Send in a voice message: https://anchor.fm/business-of-software/message
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