Cover art for podcast Building The Future Show - Radio / TV / Podcast

Building The Future Show - Radio / TV / Podcast

586 EpisodesProduced by Kevin Horek - Building The Future Show - Radio / TV / PodcastWebsite

AM/FM RADIO/PODCAST & TV SHOWWith millions of listeners a month, Building the Future has quickly become one of the fastest rising nationally syndicated programs. With a focus on interviewing startups, entrepreneurs, investors, CEOs, and more, the show showcases individuals who are realizing their dr… read more

51:17

Ep. 361 w/ Stephen Pappas Senior VP, Head of US Operations & CMO at Panviva

In a nutshell, Panviva creates customer experience rock stars out of your employees!

How do we do it? Panviva is the world's leading cloud knowledge management solution guiding users step-by-step through processes, policies and procedures. Our real–time solution provides role-specific, contextually relevant information to the end user enabling them to perform their job more effectively and efficiently and deliver 5 star service to their customers. Our methodology relies on layering information which increases the speed of access and minimizes the frustration of search.

Our customers are in banking, finance, healthcare, manufacturing, utilities, pay-tv, telecommunications and government. Panviva has enabled our customer base to achieve measurable benefits in time to competency, reduce training costs and improve user engagement, including:
• Enhanced customer satisfaction
• Full utilisation of enterprise systems
• Increased staff productivity
• Improved training effectiveness
• Continue process improvement
• Faster process management
• Broader staff capabilities

https://www.panviva.com
https://twitter.com/Panviva
https://www.linkedin.com/company/panviva

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