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#110: Joey Coleman—How to Stop Losing Customers

Episode description

Your customers are leaving in droves. Today’s guest, Joey Coleman, has the research to back it up. So if you want to keep your customers and grow your business, don’t miss this episode. In it, Joey highlights the 8 phases of customer experience so you never lose another customer again.

http://buildingastorybrand.com/110

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#126: Tina Sharkey—How to Build a Strong Brand Around Your Core Values

December 10th, 2018

33:52

We business leaders like to talk about our "core values," but all too often, those values don't actually show up in our products, services, and business practices.

That's not the case at Brandless, an online retailer …

#125: Ian Cron—How the Enneagram Can Make You a More Effective Leader

December 3rd, 2018

28:27

The Enneagram is a personality typing system that teaches there are nine basic personality styles in the world. These styles, or “Types,” deeply influence how we think and act. But what does that mean for us as leaders? …

#124: Ian Cron—The Do’s and Don’ts of Leading Each Enneagram Type

November 26th, 2018

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The Enneagram is a personality typing system that teaches there are nine basic personality styles in the world. These styles, or “types,” deeply influence how we think and act. Today on the podcast, we welcome Ian Cron, …

#123: Donald Miller and Andy Stanley—How Story Can Make You a Better Leader

November 19th, 2018

42:56

By now you know the framework of story can transform your marketing. But how can story make you a better leader? Today on the StoryBrand podcast, the tables turn as Andy Stanley interviews Donald Miller about how to …

#122: Andy Stanley—5 Questions That Will Make Any Talk Clear and Memorable

November 12th, 2018

33:12

Got something you need to communicate to a crowd? You KNOW it needs to be clear and memorable. But that’s easier said than done.

Today on the podcast, we welcome one of the finest communicators we know, Andy Stanley. As …

#121: Jesse Cole—11 Surefire Ways to Delight Your Customers

November 5th, 2018

32:18

How on earth does a summer league baseball team in Savannah, Georgia sell out every game?

Well, it has nothing to do with the baseball -- and everything to do with the team’s philosophy of putting fans first.

In this …

#120: 4 Simple Marketing Tasks That Will Turbocharge Your 4th Quarter

October 29th, 2018

50:53

We’re gearing up for a strong economy this holiday season. Is your marketing ready? If you’re not sure, listen to this episode. Don and JJ talk …

#119: Ben Malcolmson—Leadership Lessons from the NFL Sidelines

October 22nd, 2018

36:13

Leadership, character, performance, and competition. All part of our lives as business leaders -- and also the driving forces for sports teams.

So this week, as the NFL season heats up, we’re honored to have Ben …

#118: Jason Russell—The Power of Resilience When You Face Adversity

October 15th, 2018

1:13:34

It’s not a question of whether or not we’ll face adversity. It’s a question of how we’ll respond when we do.

So today on the Building a StoryBrand podcast, we’re featuring interviews with two incredibly resilient …

#117: Michael Bungay Stanier—Coach Your Team to Success By Asking These 7 Questions

October 8th, 2018

51:12

If you manage a team, it’s way too easy to just give advice and demand action. But if you want to get the best from your team so your business can grow, you’ve got to coach your people, not manage them.

In this episode …

#116: Mike Michalowicz—How to Structure Your Business Finances to Maximize Profit

October 1st, 2018

55:53

Sales minus expenses equals profit, right? Not exactly, according to Mike Michalowicz, our guest on today’s episode.

A lot of business leaders aren’t maximizing their profits because they’re thinking about them as …

#115: Gina Bianchini—How to Build an Online Community for Your Customers

September 24th, 2018

48:18

If you lead a business, you’ve got a huge opportunity to add value to your product or service. Trouble is, most everybody overlooks it.

On today’s episode of the Building a StoryBrand podcast, guest correspondent …

#114: Dr. Arthur Laffer—How Taxes and Economic Policy Affect Your Business

September 17th, 2018

1:07:12
  • If you’re a business owner, then you know how to pay your taxes. But do you understand the basic economic principles of how those taxes work? Or how …

#113: Duchess of York, Sarah Ferguson—Philanthropy, Parenthood, and What It’s Like to Be the Duchess

September 10th, 2018

33:32

Her Royal Highness the Duchess of York is on the podcast! Sarah Ferguson sat down with our correspondent, Allison Trowbridge, for an inspiring conversation about how we can all bring an entrepreneurial spirit to improve …

#112: Snoop Dogg’s Manager and Ben Rector Take Us Behind the Scenes of the Music Industry

September 3rd, 2018

47:45

In this episode, we’re taking a closer look at how music artists and managers develop their brands in a rapidly changing landscape. In part one, guest correspondent Allison Trowbridge interviews Russell Redeaux, the …

#111: Go Behind the Scenes of the Songwriting Business—with Tom Douglas (legendary songwriter) and Troy Tomlinson (CEO of Sony/ATV Music Publishing)

August 27th, 2018

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Ever wondered how songs get written, pitched, and cut? How songwriters and publishers work together? How the creative process unfolds? The role …

#109: Rachel Botsman—How Trust Works in the Business World

August 13th, 2018

38:39

We talk a lot about “trust” in our businesses. But a lot of us are getting it wrong. On this episode, Oxford lecturer and bestselling author Rachel Botsman joins us for a fascinating look at how trust works in the …

#108: Daniel Coyle—3 Magic Ingredients That Every Strong Company Culture Has

August 6th, 2018

37:02

A vibrant company culture is a silver bullet for success. But how does culture work? What makes it gel? On this episode, we talk with NYT bestselling …

#107: Marc Ventresca—3 Myths About Entrepreneurship That May Be Holding You Back

July 30th, 2018

29:21

What is the “ideal” entrepreneur like? The answer may surprise you. Why? Because our assumptions about what it takes to run a business don’t really …

#106: Jenn Lim—How to Build a Positive Company Culture

July 23rd, 2018

39:33

There’s more to business than just making money. We want to make the world better, both for our customers and our employees. To do that, we need to …

#105: Go Behind the Scenes of the Art World

July 16th, 2018

1:01:43

Art helps us see the world in a new way. But the art world itself can feel pretty intimidating. Today on the Building a StoryBrand podcast, we talk with three art world insiders -- an artist, a curator, and a patron -- …

#104: Armando Lopez—6 Failproof Tips for Hiring Amazing People

July 9th, 2018

51:13

Hiring the right person can transform your business. Bring on the wrong person, and you can substantially set it back. So if you’re growing your team, don’t miss this episode with Armando Lopez, the Executive Director …

#103: What Works Better: A Physical Office or a Virtual One?

July 2nd, 2018

57:15

Do you really need a physical office space? Remote collaboration is easier than ever, and digital workplaces are on the rise. But how does each setup …

#102: Dr. Lee Norton—Why You Need to Pay Attention to Mental Health at Work

June 25th, 2018

49:15

If you read the headlines, you know our mental health is precious. But you also know it’s in jeopardy.

As business leaders, what can we do? Plenty.

Today on the podcast, we welcome Dr. Lee Norton, a clinical social …

#101: Peter Smith—What in the World is Cryptocurrency?

June 18th, 2018

1:06:29

We hear words like “cryptocurrency” and “blockchain” and “Bitcoin” and we know they’re supposedly the Next Big Thing. But what do they really mean? How are they relevant to us as business leaders?

Today’s guest, Peter …

#100: Bonnie St. John—How to Stop Mental Exhaustion So You Can Work Smarter

June 11th, 2018

46:50

Why are we always mentally worn out?

As business leaders, we ask a lot of our brains every day. Decisions, creativity, strategy, and more. And if we don’t protect our mental energy, it will show up in our bottom line.

#99: Business of Film—Go Behind the Scenes of the Cutthroat Movie Industry

June 4th, 2018

1:03:01

Ever wonder what it’s like in the film industry? What it’s really like?

Today on the Building a StoryBrand podcast, we’re taking an insider tour of the movie business. Our guest correspondent Allison Trowbridge sat down …

#98: Branden Harvey—How to Use Social Media in a Dynamic, Irresistible Way

May 28th, 2018

43:48

If you want to build a strong social media following without resorting to negativity, you’ll love today’s episode of the Building a StoryBrand …

#97: Too Faced Founders—How to Build an Authentic and Inviting (Billion Dollar) Brand

May 21st, 2018

37:25

Growing a business is tough and risky.

And as pressures rise and competition emerges, we’re tempted to make compromises with our brand in order to …

#96: Vanessa Van Edwards—How to Become the Most Captivating Person in the Room

May 14th, 2018

51:48

The awkward stops here, folks.

If you want to be more memorable and captivating when you talk to other people, then you need to listen to this …

#95: How 3 Successful Companies Hire Smart, Quality People

May 7th, 2018

43:26

Making a smart hiring decision can make you a ton of money. But the wrong choice can set your business back dramatically. So how can you make sure …

#94: Shark Tank's Daymond John—How to Grind Out Success on Your Own Terms

April 30th, 2018

40:36

On the podcast today, we welcome Daymond John. He founded the iconic fashion brand FUBU. He kills it every week on Shark Tank. He is, without a …

#93: Steve Cockram—How to Lead Your Team So Everyone Brings Their Best

April 23rd, 2018

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If you want to build a team where everyone feels supported, heard, and ready to tackle big challenges, then you want to listen to this episode of the Building a StoryBrand podcast.

In it, we welcome our correspondent …

#92: Bob Goff—Leading Without Fear and Loving Without Limits

April 16th, 2018

45:06

Hustle and grind. Plan out everything. Protect your availability. That’s the typical advice business leaders get to “maximize our efficiency.”

But there’s more to life than efficiency.

And no one models this better than …

#91: Shannon Miles—9 Ways to Create a Life Where Both Work and Family Can Thrive

April 9th, 2018

46:12

You’re driven to lead your business well. But you want quality time with your family, too.

It’s a constant balancing act, and for women especially, it can seem like you have to choose one or the other.

But Shannon …

#90: Michael Hyatt—Redefining Productivity to Focus on What Actually Matters

April 2nd, 2018

40:50

If you’re reading this, you’re probably a productivity junkie. You love getting stuff done and being successful. You write down stuff you’ve already …

#89: Ron Clark—10 Practical Ways to Build a Positive, Productive Team

March 26th, 2018

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If building a positive team at your organization feels like a uphill battle, this week’s podcast is for you. Ron Clark joins Donald Miller to share ten practical habits that will help both leaders and employees …

#88: Ryan Holiday—The Crazy Story of a Narrative War and the Conspiracy That Won It

March 19th, 2018

41:28

The world around us is pretty bonkers.

Fortunately, that’s good for us as business leaders. Behind every headline, there are so many lessons that can make our business stronger.

Today on the Building a StoryBrand …

#87: Carey Lohrenz—Three Characteristics You Need to Be a Bold Leader

March 12th, 2018

45:02

Why do organizations fail?

For countless reasons, of course, but at the root of every business failure you’ll find a leader who never gave their team a clear vision.

It sounds so simple, but in practice, only the …

#86: Todd Herman—Why You’re Setting Goals Wrong (and How to Fix It)

March 5th, 2018

28:09

90 days from now.

It’s not that far away, is it?

That’s all the time you need to accomplish a major goal, according to Todd Herman, a performance coach for athletes and business owners. He’s our guest today on the …

#85: Tim Arnold—How to Embrace Tension to Be a Stronger Leader

February 26th, 2018

54:39

Left or right.

Justice or mercy.

Traditional or innovative.

Logic or gut instinct.

We tend to be binary thinkers. We assume things have to be one way …

#84: Patrick Lencioni—3 Fundamentals You Need to Build a Strong Company Culture

February 19th, 2018

36:40

It’s easy to spot weak company culture, isn’t it? We’ve all witnessed the politics, egos, and backstabbing. That kind of toxic environment makes it …

#83: Rachel Hollis—5 Practical Ways to Strengthen Your Business With Social Media

February 12th, 2018

40:15

So, at this point, you know you need a strong social media strategy to grow your business.

But it seems like the best practices are always changing. It takes a ton of time. You’re constantly updating all the things. And …

#82: Scott Hamilton—How to Live More Like a Champion

February 5th, 2018

43:59

When the Winter Olympics start this week, we’re going to be captivated by winners. We’ll get inspired by seeing years of hard work all come down to one moment of glory.

You may not be fine-tuning your luge run. But as …

#81: Ron Carson—Insider Economic Advice to Help Business Leaders Win Big

January 29th, 2018

53:45

These days, our economy shifts and evolves at light speed. It can be overwhelming and intimidating just to follow along with the news.

But if you …

#80: Bryan Miles—5 Surprising Ways a Smart Assistant Will Simplify Your Life

January 22nd, 2018

41:16

For your business to truly thrive, you’ve got to be good at delegation. You know this. But it’s so hard to relinquish control of your email, your …

#79: Dan Heath—How to Create Powerful Moments for the People You Serve

January 15th, 2018

48:37

Have you ever felt like something is missing from your customers’ experience? Or that you and your team are just “going through the motions?”  

Sure, you’re delivering a great product, but it’s just a business …

#78: Daniel Pink—How to Stop Wasting Time and Start Wielding It

January 8th, 2018

37:35

Do you always feel like you’re short on time?

Most days, it seems like there just aren’t enough hours in the day to accomplish everything that matters to us.

But what if the problem isn’t how many hours we have — but …

#77: Miles Adcox—How to Make Fear Work for You in 2018

January 1st, 2018

44:00

We may hide it well, but the truth is most of us business leaders and executives suffer from the same fears that plagued us in middle school — …

#76: The Best of 2017, Part 2

December 25th, 2017

35:53

Since it’s Christmas, we decided to wrap up all the practical advice from 2017 and give it to you in a single episode.

Tune in to Blake Mycoskie, Chief Shoe-Giver and founder of TOMS, for the first three hires you …

#75: The Best of 2017, Part 1

December 18th, 2017

29:00

Get our most helpful advice from some of our favorite interviews in a single episode! As we close out the year, we’ve selected five big ideas from …

#74: Jerry Linenger—How to Accomplish Your Mission Under Extreme Pressure

December 11th, 2017

52:52

You don’t get to meet an astronaut everyday. They’re really special people who beat terrific odds (less than 1%) to get where they are. So what an honor it is to have Astronaut Jerry Linenger on the podcast. He was …

#73: Whitney Johnson—How to Protect Your Company in a World of Disruption

December 4th, 2017

35:07

As consumers, we admire disruptors like Netflix, Uber, and Apple. But as a business leader, disruption can cause you to lose sleep at night. You’ve got to stay ahead of the competition or you might get left behind.

In …

#72: Todd Duncan—5 Rules That Will Help You Attract Loyal Customers

November 27th, 2017

42:01

How much can poor customer service cost you?

The answer is more than you think. Donald Miller sits down with Todd Duncan, author of The $6,000 Egg. A best-selling author and thought-leader in the sales industry, Todd …

#71: Tricia Rose Burt—How to Reach Your Customers with These 3 Storytelling Principles

November 20th, 2017

57:39

How can a professional storyteller help you grow your business?

Simple. Business is about persuading people to buy your products or services. And, …

#70: Dorie Clark—How to Start a Business That Will Make You Money

November 13th, 2017

35:24

If you’ve ever seriously thought about starting a business of your own, you’ve probably discovered how difficult it is to get good advice on how to …

#69: Chris Hogan—4 Obstacles to a Happy Retirement and How to Overcome Them

November 6th, 2017

56:31

You’re going to retire someday. And we’re not talking about just a few years of your life. People are living longer. More people will live to 100 than ever. So you might be in financial stress for a good 20 to 25 years …

#68: Charles Duhigg—Increase Your Productivity and Reclaim Your Life

October 30th, 2017

38:33

Do you feel like no matter how hard you work, you’re always behind?

The worst part is you know of highly productive people who have time for everything important — family, health, friends and business. Nothing has to be …

#67: Chris McChesney—The 4 Disciplines That Will Make You Win In Business

October 23rd, 2017

47:25

Does running your business feel like you’re caught in a whirlwind?

That ringing phone, the unexpected appointment, the stuff piling up from last week? Urgent matters keep popping up. All the while, more important things …

#66: Nancy Duarte—How to Crush that Upcoming Presentation

October 16th, 2017

49:10

If you have an important, high-stakes presentation that needs to move people en masse in a given direction, Nancy Duarte is the person you’d call.

She’s written, visualized, and helped people deliver some of the world’s …

#65: Donald Miller—The Framework That Makes Marketing Easy

October 9th, 2017

43:32

This week my new book Building a StoryBrand is out! If you’ve been wanting to clarify your message pick it up today at Amazon or Barnes and Noble!

That said, if you don’t want to order it because reading hurts your …

#64: Al Andrews—10 Things Powerful People Can Do to Not Screw Up Their Lives

October 2nd, 2017

44:21

Being successful isn’t always what it’s cracked up to be.

I mean, look at the headlines. We can all name a few celebrities who crumbled under the …

#63: Ray Edwards—8 Magic Phrases That Will Make You Money

September 25th, 2017

47:03

If you’ve ever tried to write sales copy for your product, then you’ve probably felt the intimidation of the blank page.

Worse, when you’ve finally …

#62: Chris Guillebeau—How to Launch a Side Hustle That Will Make You a Profit in a Month

September 18th, 2017

40:37

Ever thought about quitting your job to start a business of your own?

Not everyone is ready to risk a secure job to launch a new enterprise. Some …

#61: Blake Mycoskie—The 3 Most Important Hires You Need to Make to Grow Your Business

September 11th, 2017

42:57

If you had a chance to sit down with a world-renowned businessman, what would you ask?

As an entrepreneur, you’d likely want him to go back to the …

#60: Chase Reeves—4 Steps That Will Make You a Successful Entrepreneur

September 4th, 2017

53:11

Do you feel like your job isn’t what you should be doing? Perhaps you have a side hustle that you wish could be your main hustle? Or you have an …

#59: Robert Sutton—How To Deal With People Who Treat You Like Dirt

August 28th, 2017

52:25

Many of our favorite movies and TV shows portray jerks at work. From droning Lumbergh in Office Space, clueless Michael in The Office, to sleazy Mr. Hart in 9 to 5, we find these characters so funny because they’re true.

#58: Craig Ross—Teams That Do Big Things Take These 7 Steps

August 21st, 2017

38:40

Do you and your team members suffer from DSD — Distracted, Stressed, and Disconnected? 

Sure, you believe in what your team is doing. And you believe in the people on your team. But it feels like no matter how hard you …

#57: Anthony Iannarino—Energize Your Sales Abilities With These 7 Expert Tips

August 14th, 2017

34:38

Are you in a sales slump? What if I told you the reason for your lagging sales isn’t the fluctuating market. Neither is it your product or company. …

#56: David Covey and Stephan Mardyks—7 Traps That Can Tank Your Success (And How to Avoid Them)

August 7th, 2017

49:27

Running a company can sometimes feel like a treacherous journey.

A bad financial decision will cost you a ton of money. If you don’t give enough attention to your relationships, you might lose your family. And a lack of …

#55: Seth Godin—5 Huge Paradigm Shifts that Will Change the Way You Do Marketing

July 31st, 2017

45:42

This week, we’re honored to welcome Seth Godin to the Building a StoryBrand podcast. Unless you’ve been living in a cave for the last fifteen years, you recognize Seth Godin as a preeminent influencer in the marketing …

#54: The Best of 2017 (So Far), Part 2

July 24th, 2017

44:10

If you want to grow your business, of course you’ve got to get the everyday stuff right: product quality, customer satisfaction, marketing, personnel, logistics, etc.

But there’s more to success than those elements. To …

#53: The Best of 2017 (So Far), Part 1

July 17th, 2017

41:59

For these next two episodes, we’ve selected several excellent clips for you to revisit or catch up on what you may have missed. Summer is a time for recreation, rest and reflection. Because we’ve covered so much great …

#52: David Horsager—The 8 Pillars of Trust that Will Make or Break Your Business

July 10th, 2017

43:22

Why does trust matter so much in business?

In this episode of the Building a StoryBrand podcast, we’re going to show you how to build trust in your company. Donald Miller interviews David Horsager, leadership speaker …

#51: Molly Fletcher—6 Strategies that Will Help You Run Your Business Fearlessly

July 3rd, 2017

46:34

What do elite athletes have that business leaders need? A fearless mindset. In this episode of the Building a StoryBrand podcast, Donald Miller sits …

#50: Ken Blanchard and Claire Diaz-Ortiz—How to Create a Mutually Beneficial Mentoring Relationship

June 26th, 2017

49:21

How did you get to where you are now in your business?

I’m sure you could list a lot of factors. But every successful business leader will always …

#49: Francis Jones—Are You Making These 8 Beginner Email Marketing Mistakes?

June 19th, 2017

41:27

If you haven’t gotten serious about email marketing, it’s time.

In this episode of the Building a StoryBrand podcast, we’re going to take away the confusion behind getting started with email marketing. Donald Miller …

#48: Caitlin Crosby—3 Powerful Lessons for Aspiring Social Entrepreneurs

June 12th, 2017

41:18

Imagine you see a homeless couple on the side of the road holding a sign that says “Ugly, Broke, and Hungry.”

You stop to hear their story and take …

#47: Chris Anderson—6 Ways To Make Your Next Speech Absolutely Unforgettable

June 5th, 2017

33:45

Go on, admit it. If you’re a business leader, you’ve stayed up late binge-watching -- no, not Game of Thrones -- but TED talks.

And it’s totally understandable. TED talks take complex topics and present them in a way …

#46: Luke Laird—An Inspiring Look at a Hit Songwriter’s Creative Process

May 29th, 2017

47:09

Can you be both a disciplined, focused business leader and a deeply creative person?

For us here at StoryBrand, the answer is a resounding yes. In fact, the worlds of creatives and business leaders overlap more than we …

#45: Auntie Anne Beiler—4 Ingredients You Need to Grow a Successful, Purpose-Filled Business

May 22nd, 2017

41:45

If you’ve ever smelled that warm and buttery smell in the mall, and minutes later, had an Auntie Anne’s pretzel in your hand, you’re not alone.

Auntie Anne’s has 2,000 locations in 26 countries. They’ve made 1.8 billion …

#44: Ernie Johnson—3 Life Lessons That Will Inspire You to Slow Down and Live Differently

May 15th, 2017

42:04

Is it possible to live a life of service and sacrifice even while pursuing a career that matters deeply?

When you look at the life of sportscasting legend Ernie Johnson, Jr., you can’t help but say yes.

On this episode …

#43: David McKeown—How to Predict Whether or Not Your Business Will Succeed

May 8th, 2017

53:49

What if there were a roadmap that showed you all the major milestones your business was going to hit as it grows? Wouldn’t it be great to know what’s …

#42: Ian Cron—Can the Enneagram Make You a More Effective Leader?

May 1st, 2017

50:43

The better we understand people, the better leaders we’ll be.

And one of the best tools for understanding yourself and those around you is the …

#41: Allan Heinberg—3 Powerful Takeaways Marketers Can Learn from a Master Storyteller

April 24th, 2017

1:00:46

What’s the most powerful tool in the world for captivating the human brain?

It’s storytelling.

As business leaders, sometimes we struggle to keep our …

#40: Juliet Funt—The Brutal Cost of Overload and How to Reclaim the Rest You Need

April 17th, 2017

46:14

Most of us business leaders are glued to our phones. Work can feel all-consuming. We end each day fatigued and overloaded, and everything suffers as …

#39: Chris Zook—How to Turbocharge Your Company’s Growth with "The Founder’s Mentality"

April 10th, 2017

41:19

Why do some companies stay young, agile, and competitive, while others get bogged down and decline?

That’s the big question that this week's guest, Chris Zook, set out to answer. After years of research, he and his team …

#38: Lee Cockerell—5 Lessons from a Disney Exec to Help You Develop Amazing People Skills

April 3rd, 2017

48:06

Why do leaders fail?

It’s not because they don’t know what they’re doing. It’s usually because they’ve failed to listen to and develop their staff. They’ve failed to respect and communicate well with them. Basically, …

#37: Mel Robbins—Hack Your Motivation and Accomplish More With This Surprisingly Simple Strategy

March 27th, 2017

36:33

Motivation is overrated. If you want to accomplish the things that will grow your life and your business, you can’t rely on it.

And today’s guest on the Building a Story Brand podcast, Mel Robbins, is with me on this …

#36: Daniel Tardy—Nine Strategies That Will Make Your Meetings More Productive

March 20th, 2017

37:48

Why are most meetings so awful?

A lot of us leave every meeting feeling like we’ve wasted our time and gotten nowhere on a problem -- only to get …

#35: Elon Musk’s Biographer, Ashlee Vance—What Can Everyday Entrepreneurs Learn from the Life of Elon Musk?

March 13th, 2017

42:04

There’s nobody like Elon Musk.

As the founder and CEO of both SpaceX and Tesla (among other ventures), he is arguably the world’s most visionary entrepreneur.

And on the podcast this week, Donald Miller interviews …

#34: Stephen Mansfield—10 Warning Signs of a Leadership Crash (and How to Fix Them)

March 6th, 2017

51:53

Why do leaders crash and burn, taking their companies and families down with them? Is it the inevitable result of pressure or a character flaw? Or …

#33: Carrie Green—6 Steps That Will Make You a Better Entrepreneur

February 27th, 2017

40:19

If you’re trying to start and grow a business, you know it’s not an easy road. Rewarding, yes. Eventful, yes. But easy? Not at all.

But like any …

#32: Greg McKeown—How to Live and Work with Radical Clarity

February 20th, 2017

50:21

According to Greg McKeown, the author of Essentialism, most of us have been living under the assumption that we can have it all -- we just have to …

#31: Mike Pacchione—8 Expert Tips That Will Make Your Next Speech Unforgettable

February 13th, 2017

34:59

For business leaders, public speaking skills are critical. Whether you’re delivering a major keynote or simply leading a staff meeting, you’ve got to …

#30: Lee LeFever—Why You’re Confusing Your Customers and How to Fix It

February 6th, 2017

29:59

As business leaders, we often get so focused on the details of our company that we forget to step back and understand things from our customers’ …

#29: Chalene Johnson—How to Effectively Scale Your Business Without Losing Your Mind

January 30th, 2017

43:19

We’re passionate about growing our businesses, aren’t we? But that doesn’t mean it’s easy. In fact, the path of scaling a company is lined with landmines and pitfalls, both personal and professional.

This week on the …

#28: Rachel Cruze—7 Smart Habits That Will Transform Your Personal Finances

January 23rd, 2017

37:15

As a business leader, you’d never start a year without a working budget or a sense of your profit margin, would you?

But most of us don’t have the …

#27: Don Schneider—How to Create a Big Brand (Even On a Small Budget)

January 16th, 2017

52:01

If you’re good at marketing, you know how to make people understand what you offer. But if you’re good at branding, you know how to make people feel a certain way about it.

When you master this, you can create …

#26: John Lowry—5 Strategies That Will Make You a Strong Negotiator

January 9th, 2017

1:02:31

A lot of us believe that killer negotiators are born, not made. But that’s not true. When you know a few key strategies, you can become a great negotiator and land great outcomes for your business. Best of all, you can …

#25: StoryBrand Productivity Schedule

January 2nd, 2017

37:44

Welcome to 2017! If you’re wondering how to make this year more productive and meaningful, try the 30-day process we walk you through in this …

#24: The Best of 2016

December 26th, 2016

1:10:05

Get our best wisdom from 2016, compressed into a single episode! As we close out the year, we’ve selected clips from 10 conversations we’ve had on the podcast and highlighted our biggest takeaways from them.

If you’re …

#23: David Kinnaman—10 Expert Tips to Strengthen Your Business with Surveys

December 19th, 2016

49:56

As good as your gut may be about your customers, there are some aspects of your business that are too important to guess at.

That’s why I’m thrilled to have David Kinnaman joining us on this episode of the Building a …

#22: Nigel Green—3 Reasons Why You Should Fire Yourself This Week (Really)

December 12th, 2016

23:15

2017 is right around the corner. How can you set yourself up for a great year in your job?

What if I said you should fire yourself?

It sounds crazy, …

#21: Amy Porterfield—4 Foolproof Ways to Improve Your Digital Marketing

December 5th, 2016

46:43

If you’re trying to run and grow a business, you know you’re going to need smart marketing tactics to get you to the next level of success.

The trouble is, there is SO MUCH information out there. And not all of it can …

#20: Miles Adcox—6 Characteristics that Will Make You an Emotionally Strong Leader

November 28th, 2016

1:01:52

Can we be real with each other? Leading a business packs a big emotional punch. The stress of the day-to-day. The immense pressure to succeed. The …

#19: Nicole Walters—4 Surprising Ways Entrepreneurs Can Get Better at Selling

November 21st, 2016

47:26

Entrepreneurs, listen up. If you want to bust through that revenue plateau, you’ve got to get good at selling -- even if you don’t think of yourself …

#18: Jon Gordon—4 Inspiring Principles to Develop More Grit

November 14th, 2016

38:23

As business leaders, we throw the word “grit” around a lot.

It’s hard work, resilience, and toughness all rolled into one.

But where does grit come …

#17: Ryan Deiss—4 Simple Ways to Make Your Marketing More Persuasive

November 7th, 2016

48:36

What do you offer your customers?

Sure, you’ve got a product or service.

But really, you offer your customers some kind of transformation. And when …

#16: Rory Vaden—5 Revolutionary Strategies That Will Maximize Your Time

October 31st, 2016

47:55

Did you wake up this morning and ask, “What am I going to get done today?”

Or did you say, "How can I use my time today in a way that makes tomorrow better?"

If we really want to accomplish our big goals while keeping …

#15: Christy Wright—5 Ways Entrepreneurial Women Can Thrive and Win Big

October 24th, 2016

37:32

Starting a business comes with plenty of challenges. And women face a unique set of them as they become entrepreneurs.

To help, Donald Miller sat down with Christy Wright, founder of Business Boutique. And we’re kicking …

#14: Jeff Walker—Secrets of a Successful Product Launch

August 22nd, 2016

48:55

You can launch a product online with hope. Or you can launch it with a plan.

In the Season 2 finale of the Building a Story Brand podcast, Donald Miller talks with Jeff Walker, digital marketing pioneer and creator of …

#13: Brian Clark—How to Win Big With Content Marketing

August 15th, 2016

46:18
Would you propose on a first date?   Of course not, but that's how many businesses approach marketing. You get a lead and immediately start asking …

#12: Ben Crane—5 Habits of People Who Win Big (Even Under Pressure)

August 8th, 2016

46:19
If we approached our jobs the way professional golfers approach theirs, we'd all be millionaires.   Meet Ben Crane, a PGA Tour golf pro consistently …

#11: Ken Blanchard—How to Cast a Vision So People Listen

August 1st, 2016

40:15
We have mantra at StoryBrand: ​if you confuse, you'll lose.​   We say it in reference to customers, but it's also true for your team. Businesses don't just falter because they lack a vision. They falter because the …

#10: Toi Sweeney—Is Your Professional Wardrobe Hurting Your Business?

July 25th, 2016

42:23
Like it or not, we all judge each other by our appearances. What you wear makes an instant impression on your customers. It's up to you to define what that impression is.   In this episode of Building a Story Brand, …

#9: David Salyers—3 Ways to Deliver Value and Delight Your Customers

July 18th, 2016

37:17
Ever struggled to keep your customers coming back? Donald Miller talks with Chick-fil-A's VP of Brand Activation, David Salyers, to discuss how the …

#8: Canlis—Secrets of Insanely Good Customer Service

July 11th, 2016

35:40
Customer service matters more than ever in our super-connected world. One customer experience for your business — good or bad — may end up influencing thousands of people.   In the Season 2 opener of Building a Story …

#7: Scott Hamilton—​How to Show Up, Hit Your Goals, and Win Big

April 24th, 2016

44:44

What really drives true success — whether it's on the ice or in the office? In this episode, Donald Miller talks with Scott Hamilton, Olympic gold …

#6: Ray Edwards—Why Your Sales Copy Stinks (and How to Fix It)

April 18th, 2016

33:53

Feel like your sales copy falls flat? Join Donald Miller for a conversation with world-renowned copywriting and marketing pro Ray Edwards. You'll …

#5: Jonathan Davis—How to Make Your Call to Action Irresistible

April 11th, 2016

27:28

As anyone who's ever bought a set of kitchen knives at 2 a.m. will tell you, infomercials are selling machines. And in this podcast, you'll discover exactly how and why they work so well. Donald Miller talks with …

#4: Claire Diaz-Ortiz—6 Steps to Accomplish More in Less Time

April 4th, 2016

33:58

Feel overwhelmed and overworked? Don't miss this game-changing conversation with Donald Miller and Twitter pioneer Claire Diaz-Ortiz. In this episode, you'll discover six steps you can take to achieve more by doing less …

#3: Dave Ramsey—How to Be the Guide and Attract More Customers

March 28th, 2016

34:48

Donald Miller talks with personal finance legend Dave Ramsey about how to position your business as a guide and focus on your customers' successes. Dave intuitively understands this marketing strategy, and it's a huge …

#2: Mike McHargue—Why People Buy: The Powerful Science of Selling

March 18th, 2016

29:21

Donald Miller sits down with Mike McHargue, aka "Science Mike," to discuss what's really going on in your customers' brains when they come to your website. It's a fun and accessible look at the neuroscience of sales and …

#1: Michael Hyatt—How to Know What Your Customers Are Thinking

March 11th, 2016

32:48
Donald Miller talks with special guest Michael Hyatt, the seven-figure leadership blogger and New York Times best-selling author. Hyatt shares his process for understanding his readers at a high level and serving them …
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