Cover art for podcast Build Your SaaS

Build Your SaaS

144 EpisodesProduced by Transistor.fmWebsite

Interested in building your own SaaS company? Follow the journey of Transistor.fm as they bootstrap a podcast hosting startup.

1:07:37

Bootstrapping in France (Baptiste Jamin from Crisp)

Baptiste Jamin co-founded Crisp with a friend he met in high school.

Highlights (go straight to 🔥 for the best stuff):

  • 1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom
  • 2:52 – How did Crisp get started? (they started young!)
  • 4:40 – The key insight that lead them to start Crisp 🔥
  • 7:03 – "Being young and in France, how much did you know about the startup ecosystem?"
  • 9:39 – How they bootstrapped Crisp in their twenties 🔥
  • 12:52 – Market insights and how they found their first customers 🔥
  • 16:02 – How they got a surge of new customers 🔥
  • 22:39 – Why Crisp charges LESS than their competitors 🔥
  • 30:14 – What it's like to have a customer base that is comprised of many niches 🔥
  • 32:30 – How does a small team ship such high-quality software? 🔥
  • 35:06 – Marketing strategy and tactics for small SaaS companies 🔥
  • 40:36 – Key insight on Crisp's "job to be done." 🔥
  • 45:52 – Crisp's simple sales trick for closing more deals 🔥
  • 50:58 – Why some EU countries have an advantage in product differentiation 🔥
  • 1:01:54 – Emerging global SaaS markets you might not have heard about

What should we talk about next?

Thanks to our monthly supporters:

  1. Jason Charnes
  2. Mitchell Davis from RecruitKit.com.au
  3. Marcel Fahle, ​​wearebold.af
  4. Alex Payne
  5. Bill Condo
  6. Anton Zorin from ProdCamp.com
  7. Harris Kenny, Intro CRM podcast
  8. Oleg Kulyk
  9. Ethan Gunderson
  10. Ward Sandler, Memberspace
  11. Russell Brown, Photivo.com
  12. Noah Prail
  13. Colin Gray
  14. Austin Loveless
  15. Michael Sitver
  16. Paul Jarvis and Jack Ellis, Fathom
  17. Dan Buda
  18. Darby Frey
  19. Adam DuVander
  20. Dave Giunta (JOOnta)
  21. Kyle Fox GetRewardful.com

Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin

★ Support this podcast on Patreon ★
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