Cover art for podcast Behind the Smiles

Behind the Smiles

13 EpisodesProduced by Operation SmileWebsite

We created this series so you can get to know more about the people working behind the scenes at Operation Smile. We release a new episode every other Wednesday, subscribe to our channel so you don't miss a thing! Each episode consists of individuals who make the work we do possible, having a conver… read more

episodes iconAll Episodes

A Deeper Look at Providing Comprehensive Cleft Care for Every Patient | Behind the Smiles Ep. 12

February 4th, 2020

9:11

In this week's episode of Behind the Smiles, child life specialist Nicole and electronic medical records team leader Jill sit down to talk about the …

Introducing Two Members of Our Guatemalan Team | Behind the Smiles Ep. 11

January 21st, 2020

5:50

In this week's episode of Behind the Smiles, staff members from Operation Smile Guatemala share why they chose this kind of work. Laura, executive director of Operation Smile Guatemala, and Maria, program coordinator, …

An Inside Look at Our Work in the Middle East in the Last 20 Years: Behind the Smiles | Behind the Smiles Ep. 10

January 7th, 2020

13:54

In this week's episode of Behind the Smiles, Ramsey, regional adviser to the Middle East, and Fouzia, executive director of Operation Smile Morocco, explore the history of our organization in the region. At the time of …

Helping Ghanaian Children Overcome Physical and Social Barriers to Care | Behind the Smiles Ep. 9

December 24th, 2019

12:58

Ghanaian patient coordinators Clement and Emmanuel work with tireless dedication to find and transport children and adults born with cleft to our …

Why We Want To Help Everyone Access Life-Saving Surgery | Behind the Smiles Ep. 8

December 10th, 2019

19:08

In this episode of Behind the Smiles, Regional Directors Morgan and Indiana talk about the work we're doing to improve access to safe surgery for individuals living with cleft and other surgically treatable conditions …

Learn How We Create Hope For 300 Patients and Families During Missions | Behind the Smiles Ep. 7

November 27th, 2019

15:35

In this week's episode of Behind the Smiles, Flex from Madagascar and Lissel from Honduras talk about what it's like being a patient coordinator for Operation Smile. In most countries where we work, we either have a …

What Does It Take to Manage Volunteers From Around the World? | Behind the Smiles Ep. 6

November 13th, 2019

16:56

In this week's episode of Behind the Smiles, Diana Church, volunteer manager in Canada, and Hedde Lundgren, volunteer manager in Sweden, share their …

What Makes Operation Smile Different From Other Nonprofit Organizations? | Behind the Smiles Ep. 5

October 28th, 2019

14:19

Pediatrician Dr. Shadi Alsmadi says, “This is not just one surgery and, ‘Goodbye.’” In this week's episode of Behind the Smiles, we caught up with …

Learn How We Give High-Quality Care to Every Child | Behind the Smile Ep. 4

October 11th, 2019

27:46

We sat down with two longtime Operation employees, Ruben Ayala and Ann Campbell. Ruben serves as our Chief Medical Office, CMO and Ann is the senior director of medical oversight. Both Ann and Ruben started off as …

After 30 Missions, Learn What Keeps Them Coming Back | Behind the Smiles Ep. 3

October 2nd, 2019

24:36

We caught up with long-time volunteers Lorena and Kristi during our medical mission in Guadalajara, Mexico, earlier this year. Lorena served as the …

What Goes Into Planning a Medical Mission? | Behind the Smiles Ep. 2

September 18th, 2019

21:09

 This episode features a conversation between two international Program Coordinators Mich, from Madagascar, and Mauricio, from Mexico. It's their job to make sure every aspect of our medical programs run smoothly. Mich …

Turning Vision Into Action With Dr. Bill and Kathy Magee | Behind the Smiles Ep. 1

September 4th, 2019

23:46

The first episode of our new series features a conversation between our CEO and Co-Founder, Dr. Bill, and his wife, our President and Co-Founder, Kathy Magee. Join us for their look back at 36 years of kind, caring …

Introducing Our New Podcast: Behind the Smiles

August 21st, 2019

0:43

Hi guys, we're Ally and Laura, and part of our job is to teach all of you about the exciting things happening at Operation Smile. That's why we are happy to introduce you to our new podcast called Behind the Smiles.

We …

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