Barclays Corporate Insights

8 EpisodesProduced by BarclaysWebsite

The podcast from Barclays Corporate Banking brings you the latest outlooks for the economy, innovations and ideas from our UK team. Barclays Bank PLC is registered in England (Company No. 1026167) with its registered office at 1 Churchill Place, London E14 5HP. Barclays Bank PLC is authorised by the… read more

8 Episodes | 2018 - 2019

Robust growth in the face of economic headwinds | Economic outlook June 2019

June 5th, 2019

15:33

Henk Potts gives us an update on some of the big headlines in the UK and global economies. In spite of trade was intensifying, extended Brexit uncertainty and internal disruption in nations across Europe, global growth …

UK regions in focus | Barclays Chief Investment Officer Will Hobbs

March 13th, 2019

17:17

Jamie Grant,  Head of Barclays Mid Corporate Banking North, hosts his first podcast for Barclays Corporate Banking and welcomes Barclays' Chief Investment Officer, Will Hobbs. They discuss market conditions for the UK …

2019: A toxic mix of uncertainty? | Economic outlook for the year ahead

February 24th, 2019

16:24

Henk Potts reflects on how 2019 is shaping up for the UK, US and global economies. With trade wars having an impact on global growth; higher US interest rates, a slowdown in China, as well as Brexit, there is much to be …

Cyber fraud | Interview with Damian Brazendale

January 29th, 2019

20:19

In this episode of Barclays Corporate Insights, Alison Tattersall, Head of Marketing, Barclays Corporate Banking, is joined by Damian Brazendale, Director of Fraud Operations & Product Implementation at Barclays. 

Embedding a culture of customer satisfaction

January 23rd, 2019

11:27

We discuss the link between a company's bottom lines and their C-Sat scores, and why C-Sat should be the responsibility of everyone in a company, …

The future of C-Sat

January 16th, 2019

13:56

In this podcast, we discuss the future of C-Sat and where the opportunities and challenges lie for both B2B and B2C businesses. 

Is the DNA of companies that excel at C-Sat different?

November 26th, 2018

17:03

We look at some of the common traits shared by businesses which have high levels of customer satisfaction and whether there are lessons that other organisations can learn from them.

What is C-Sat and why should businesses measure it?

November 21st, 2018

13:05

In the first of our series on C-Sat for the C-Suite, we discuss the value of C-Sat as a metric – and how this and other measurements can be translated into continuous, practical improvements.

As it’s such an important …

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