In this episode of the #CX series, Ethan Beute, Chief Evangelist at BombBomb, talks with Jordan Olivero, Director of Customer Success at Swimlane about transforming the customer journey, getting personal with video, doing the unscalable, and managing customer handoffs.
Never miss an episode of Ethan's podcast, The Customer Experience Podcast! Use the following links to subscribe in your favorite podcast player:
Thanks to a partnership with Outreach and Sales Hacker our friend Scott Ingram is making the live stream of his Sales Success Summit available for free.
This event on October 14th and 15th features 13 presentations and 5 panels ALL presented by top performing B2B sales practitioners.
Check it out and register at top1.fm/live
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