In this podcast APQC’s Holly Lyke-Ho-Gland talks with Bill Benjamin about emotional intelligence, why it’s important, and how it can drive change and improve influence.
Bill Benjamin is a keynote speaker at APQC's 2021 Process & Knowledge Management Conference October 6th and 7th. To learn more about the #1 Conference for KM & Process go apqc.org. Subscribe to us on iTunes or wherever you get your podcasts!
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