There's a reason Shaunna Burns went viral with her videos about dealing with debt collectors: She used to be one, so she knows a few things. (Also she's smart and funny.) We fact-checked her advice with a legal expert: Jenifer Bosco, an attorney with the National Consumer Law Center. Who said: Yep, most of Shaunna's advice totally checks out.
This one's full of useful tips—and it's fun— so please pass it around. Debt collectors are out in force, and as you'll hear in this episode, they can be super-unscrupulous. But, as you'll also learn: We've got rights.
You don't need to have heard our earlier episode about Shaunna and her story; you can just start right here. (There's lots of strong language in both this and the previous Shaunna episode, so maybe save them for when the kids aren't around.)
Meanwhile, here's a bunch of links to resources:
The National Consumer Law Center, where Jenifer Bosco works, publishes the book Surviving Debt
Consumer-finance expert Gerri Detweiler, who helped fact-check one big question for this episode, has a VERY useful-looking site: https://www.debtcollectionanswers.com/
Shaunna's dealing-with-debt-collectors TikTok videos
Be sure to note Jen Bosco's legal caveats, but these are great and will get you in a fighting spirit
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