Cover art for podcast An Arm and a Leg

An Arm and a Leg

48 EpisodesProduced by An Arm and a LegWebsite

A show about the cost of health care that’s more entertaining, empowering, and occasionally useful than enraging, and terrifying and depressing. Reporter Dan Weissmann digs in to show how we got into this crazy mess and how we just might live through it.

48 Episodes | 2018 - 2020

How to avoid a big bill for your COVID test: with Sarah Kliff of the New York Times

November 23rd, 2020

21:51

They're supposed to be free. And usually they are. But sometimes... things happen. Here's how to keep them from happening to YOU.


New York Times reporter Sarah Kliff has been asking readers to send in their COVID-testing …

How to Keep Cool in a Tough Moment: A self-defense expert breaks it down

November 12th, 2020

27:56

Possibly our most-useful episode ever. A listener asked: How do I remain cool when calling insurance companies?


We called a veteran self-defense …

David v Goliath: How to beat a big hospital (using small claims court)

October 29th, 2020

22:35

In a classic—and hilarious—David vs. Goliath story, Jeffrey Fox takes on a huge hospital over an outrageous bill, and wins.


He's a bit of an expert in …

How to handle debt collectors, with the TikTok Mom and a legal expert

October 15th, 2020

28:08

There's a reason Shaunna Burns went viral with her videos about dealing with debt collectors: She used to be one, so she knows a few things. (Also …

Your TikTok Mom has some medical-bill tips, and a hell of a story

October 1st, 2020

25:07

Forty-something mom Shaunna Burns went viral on TikTok, thanks in part to a series of videos dishing out real-talk advice on fighting outrageous medical bills. She's become the virtual mom that thousands of Gen-Z …

A Blast of Hope and Humanity: Here's what perseverance looks like

September 17th, 2020

27:14

Laura Derrick fought and endured for decades. When medical bills threatened to swamp her family, she made huge sacrifices, worked unbelievably hard... and helped change the course of history. In a moment when we're all …

She tangled with health insurance every day for 25 years. And loved it. Here's what she can teach us.

September 3rd, 2020

25:30

Barbara Faubion got up every day psyched to go to work—which she says puzzled her friends. “They’d go, ‘You love your job?!? You spend your whole day …

How to fight like a bulldog (against bogus medical bills)

August 20th, 2020

23:17

Steve Benasso is an HR director who, his colleagues will tell you, hates insurance companies, and hates seeing people getting taken advantage of. So …

Financial self-defense school, now in session: Make your own luck.

August 6th, 2020

27:39

If you need medical care, it's like you've entered a casino, playing for your financial life, with the deck stacked against you. Lucky for us, we get insight — and tips the dealer WON'T tell you— from ace reporter Celia …

We’re back! Dealing with the cost of health care seems pretty relevant right now.

July 27th, 2020

2:06

There's no time like a pandemic to (a) learn to fight back against the awful cost of health care. And (b) have a good time doing it. Yep. Let’s go.

 

The hug shortage, the new abnormal, and the $7,000 COVID test. What we've learned in SEASON-19

May 27th, 2020

22:12

We wrap up our COVID-19 popup season with stories from three folks with very different takes on what we've learned so far about what the pandemic is …

How Katelyn survived COVID—without going bankrupt. (Not easy. She has tips.)

May 20th, 2020

21:54

In early April, Katelyn was in a financial bind: Home sick with COVID, she hadn't been paid in weeks. And bills were due. "My landlord is kinda beating down my door right now," she said in a voicemail to our hotline.


From inside the health insurance company: Angst, and advice we can use.

May 13th, 2020

16:32

A listener, who has worked in health insurance for decades, wrote in. "I have listened to all the episodes in this podcast, and there are times I come away feeling bad working for the insurance company."


We talked. Along …

The severe, weird recession... in health care. And what it means for our wallets

May 6th, 2020

18:12

You've probably noticed: The U.S. economy is crashing.


Something you may not have noticed, that may sound really weird: Almost half of that economic devastation comes from just one sector.

And that sector? It's health …

COVID tests are free, except... when they're not

April 29th, 2020

21:13

Anna's insurance company said it would pay 100 percent for COVID-related testing. And then they left her to pay a giant bill.

She got help, thanks to

Like a fire with no one to call: 'We've left no latent capacity in health care.'

April 22nd, 2020

17:05

Ryan Gamlin spent a decade working on the financial side of health care, before going to medical school. Now, as an anesthesiologist in Los Angeles, …

If I get COVID-19, what good will my insurance do me?

April 15th, 2020

32:04

Lots of people have insurance plans that only cover them with certain places —providers, certain hospitals.


But: in a COVID pandemic surge, who knows if you'd end up one of those places? And if you end up someplace …

Makers unite: Speeding PPE to a COVID hospital

April 6th, 2020

20:55

We kick off SEASON-19, about the cost of COVID, with a dose of hope — a story about an unlikely chain of people coming together to speed PPE to a COVID hospital in Brooklyn. NYC is a couple weeks ahead of the rest of …

Whoa. Welcome to SEASON-19

March 30th, 2020

1:42

We were not expecting to bring the next season out for another couple months, but... STUFF has been happening. Is happening. We're here with you. Bring us your stories and your QUESTIONS: We'll ask the smartest people …

Reporter's Notebook: What we've learned so far, and what's ahead.

February 14th, 2020

33:45

This bonus episode turns the tables: Ace reporter Sally Herships interviews Arm and a Leg host Dan Weissmann, about what he's learned so far, and what's ahead for the show. \They dig into the stories listeners are …

Watch Your Back: Outwitting the Back-Pain Industry

January 2nd, 2020

28:59

Cathryn Jakobson Ramin, an investigative reporter with a bad back, spent years researching the $100-billion back-pain industry. She found that the most commonly-prescribed treatments, including surgery, frequently do …

Christmas in July

December 26th, 2019

26:17

How one family's tragedy became, decades later, a $1 million gift to their neighbors. This story has everything: Laughter. Tears. Family. Community. Generosity. Softball. AND: Punk rock. John Oliver. A taco bar.

 

See

This hospital sued thousands of patients — until a reporter called them out.

December 19th, 2019

23:21

They say the problem with relying on journalists to embarrass providers into caving on crazy bills is, there aren’t enough journalists to go …

Can they freaking DO that?!?

December 12th, 2019

27:39

A woman got a bill from a medical testing lab she’s never heard of, for $35. Then, a follow-up bill said if she didn’t pay up right away, that price …

Health Care: The Musical

November 27th, 2019

22:17

It would sound a LOT like Explanation of Benefits, which is a musical revue that actually played in New York City in 2019.


... so it would feature a …

My Neighbor the Health-Care Ninja

November 21st, 2019

29:52

Meredith Balogh has spent years learning to navigate the financial side of the health-care system. She’s a type-one diabetic, she’s never had a lot of money, and for years she didn’t have health insurance.


It hasn’t been …

Mom vs. Texas

November 14th, 2019

28:53

Stephanie Wittels Wachs has a daughter born hearing impaired, which is how she found out insurance didn't cover hearing aids for kids. Those start at $6,000 and only last a few years. Stephanie teamed up with a few …

Hey there! Season 3 is coming November 14. Here’s a preview.

October 31st, 2019

2:23

It’s going to be REALLY fun. Also, maybe useful. Catch you here soon!

Also, here’s a little video preview.


Bonus news: Did you know we're nominated for …

A place where they do health care more cheaply and effectively. (And yes, it’s in the U.S.)

July 31st, 2019

22:57

For our Season 2 finale, time for some inspiration.

For 30 years, James Gingerich has run a super-effective clinic in Indiana, delivering great …

An actor walks into a doctor’s office…

July 24th, 2019

17:56


Dr. Saul Weiner is a physician and researcher at Jesse Brown VA Medical Center and the University of Illinois at Chicago. (Photo: Roberta …

Whoa, this medical device is spying on me. In my sleep. So my insurer can deny me coverage.

July 17th, 2019

16:58


That’s the rude awakening Eric Umansky got when he called the company that provided his CPAP machine — a device that helps him breathe at night.

He got mad. And he got even, in a way: Eric is an editor at the non-profit …

The insane, surprising history behind insulin’s crazy price (and some hopeful signs in the wild)

July 10th, 2019

26:36

The price of insulin is iconic — doubling, tripling, multiplying like crazy, for medicine Type 1 diabetics can’t live without.

To understand it, we …

Coming next week: The price of insulin

July 3rd, 2019

1:53

As we started working on season two of this podcast, there was one topic that seemed like we just had to look at: insulin.

… and I wondered: There are …

Why are drug prices so random? Meet Mr. PBM

June 26th, 2019

18:29

I filled a prescription recently, and the drugstore said they wanted more than 700 bucks… for an old-line generic drug. My insurance ended up …

How much for an MRI? Well, that depends…

June 19th, 2019

22:00

This week, we look at three MRIs with four different price tags, and an enormous range. 



Liz Salmi and a view of her brain. (Photo: Kaiser Health News)

The first two price tags come from listener Liz Salmi, who has been …

To get paid, hospitals get creative

June 12th, 2019

15:30

Hospital bills are too high, and insurance doesn’t cover enough. Turns out, that’s a crisis for hospitals too: more and more of us aren’t paying those bills, because we can’t. So, they’re getting creative about …

We thought we had adulted properly

June 4th, 2019

23:30

Caitlin and Corey Gaffer got a surprise letter from their insurance company — saying they were being dumped for non-payment. Except, as far as they knew, they were paid up.

As it turned out, they’d made a couple of small …

We’re back! Here’s a taste of Season 2, launching June 4.

May 23rd, 2019

2:06

Hey there! We’ve been working hard on season 2. We hope you enjoy this preview — there’s so much good (and frightening) stuff ahead.

 

See acast.com/privacy for privacy and opt-out information.

Is it ever appropriate to fudge a little? (Season One, episode 8)

December 19th, 2018

22:03



Bari Tessler is a little famous as a “financial therapist,” but even she gets rattled by the price of health care.

Also: What my family is doing for health insurance next year.

This is our Season One finale. Maybe you’d …

Why are ER bills so crazy? With Sarah Kliff of Vox.com. (Season One, episode 7)

December 12th, 2018

19:26




Emergency rooms often bill you a “cover charge” just for walking in the door, and it can be thousands of dollars.

That’s in addition to the huge …

Why Health Insurance Actually Sucks (Season One, episode 6)

December 5th, 2018

16:32


Turns out, insurance companies allow — even encourage — crazy price-gouging by hospitals. For example, the leg brace Blake needed was available for $150 on Amazon. But thanks to his insurance, he paid more than $500.

So, Robin Hood’s got an approach to medical bills. (Season One, episode 5)

November 27th, 2018

15:37


The health-care system — especially the financial side — can feel like a Medieval torture device. So maybe it fits that workers from Renaissance fairs have come up with a work-around.

In this episode I meet Robin Hood …

Why you (and I) will likely pick the wrong health-insurance plan (Season One, episode 4)

November 21st, 2018

18:41


Because as smart economists recently proved) it is super-confusing, and most of us can’t do the math.

But! We found glimmers of hope. So don’t be scared.


We’d like to hear how you’re choosing your health insurance for …

How one drug got its $500,000 price tag. (With 99 Percent Invisible– Season One, episode 3)

November 14th, 2018

24:31


The answer involves a suburban housewife, a 1970s TV star, and a Las Vegas maker of popcorn and nacho cheese sauce. Also: Wall Street.

Produced with …

All the Marbles: One woman’s epic quest for health insurance (Season One, episode 2)

November 14th, 2018

19:06


Laura Derrick takes a drug that costs more than $500,000 a year.

So when her family was going to lose their insurance, she made crazy sacrifices… and …

This is Water, and it sucks. Let’s talk. (Season One, episode 1)

November 14th, 2018

19:58


When I first started talking about doing a show about the cost of health care… everybody had a story. Including me.

It’s like that famous speech by …

A podcast about the cost of health care, coming November 2018

October 11th, 2018

3:57

The spiraling cost of medical care shapes people’s lives: The jobs we’re afraid to leave because of insurance, the risk that a trip to the doc could …

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