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Alliance Reports

27 EpisodesProduced by Steven OuelletteWebsite

Thoughts on, and answers about, building a modern business infrastructure for a new age of data.

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Is Your Business Like an Orchestra or a Jazz Band?

November 22nd, 2021


What does strategic planning have to do with jazz? Listen to my new article to find out!

Trying to Please Everyone Means That You Don’t Please Anyone

August 9th, 2021


If Abe Lincoln had been a marketing manager today, well, the US would be a whole lot worse off. But if he were, he might say “You can please some of …

Right Data > Big Data

July 9th, 2021


“Big Data” is big right now. It offers the promise of turning vast amounts of data into profits. Often, however, this promise is not fulfilled, …

The Metrics Catch-22

May 26th, 2021


Joseph Heller’s dark satire Catch-22 proposes the term for problems that inherently prevent their own solutions. Creating good metrics can be seen as …

It’s Going to be Harder Than You Think to Go Back to the Workplace

April 30th, 2021


I lived in Western Europe for a year after college when I was a Watson Fellow. Adapting to new cultures and mores was difficult, but I was surprised …

Experience Teaches Nothing

March 22nd, 2021


You’ve seen the situation – a manager makes the same mistakes over and over, an executive reads a book or article and decides to implement it at their organization. Why do they fail when they try to use their own or …

One Simple Rule To Control A Business: Emergent Behavior

March 2nd, 2021


Even a small business is pretty complicated. I have heard some people say that business is so complicated that no one can really understand or …

How is Making Metrics Like an Organ Transplant?

February 22nd, 2021


Most businesses know the importance of using metrics to manage, but a lot of them struggle with creating metrics that actually fulfill their purpose. …

Management vs. Project Metrics

February 15th, 2021


One thing I run into at many clients is that they don’t differentiate between metrics for a project and metrics used in management. How does confusing the two reduce your effectiveness and how can you fix it?

Statistical Management Control?

August 27th, 2020


Have you ever wondered how statistics can make a manager's job easier? Explore how managers can use statistical process control to support process …

Anything Worth Doing is Worth Doing Half-Assed

July 20th, 2020


Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is …

Thinking Small About Supplier Quality

July 6th, 2020


What is supplier quality assurance, and how did it almost put a client of mine out of business?

Where Does Value Come From?

June 16th, 2020


One thing is clear from how we help our clients generate their metrics - where the value is generated. The answer might surprise you!

We Don't Need Another Hero

May 26th, 2020


Does your business need a hero to save it? Maybe this is a bad sign...

Managing When Working From Home

May 11th, 2020


Millennials (and others) have been asking for more options to work from home, and now reluctant businesses have had to grant that wish. How does this new paradigm affect managing?

Opportunity Amidst the Tragedy of the Pandemic

May 4th, 2020


If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more …

COVID-19, Black Swans, and Gray Rhinos

April 21st, 2020


What can your business learn from the pandemic? Maybe in addition to how to stay healthy, something that will help for the next, inevitable, unpredictable event?

The Cost of Saying "Yes"

April 2nd, 2020


If you had a new client offer you $1 million revenue, should you take it? Or is there a price in saying “Yes”?

An Employee Fulfillment Model - Part 5

March 26th, 2020


In the past few blogs, I have been building a model to understand and improve employee empowerment and engagement Is there something even beyond those? Listen on to find out!

An Employee Fulfillment Model - Part 4

March 19th, 2020


As I described in the last blog, we can measure and improve empowerment using a simple model and some data analysis. If, however, we define “employee …

An Employee Fulfillment Model – Part 3

February 27th, 2020


Empowering employees sounds great, but is there a way to measure empowerment and actually take actions as a manager to improve it? Listen to the blog and see what the power of data can do for you!

An Employee Fulfillment Model - Part 2

February 17th, 2020


If you want to engage your employees, first you need to empower them. But what does that even mean? In this blog I will give you a basic definition and set the stage to measure and improve it with data, so listen on!

An Employee Fulfillment Model - Part 1

February 10th, 2020


Has someone ever told you, "Your employees are not engaged," or "I don't feel empowered"? Would you know what to do about it?

Listen to the first …

Business Metrics and Performance Reviews

February 4th, 2020


As part of the Business Performance Excellence (BPE) process, we help clients create and align metrics from the top of the organization on down to the individual contributor. These metrics can then be used to lead via a …

Why Strategic Plans Fail and How to Avoid That

October 18th, 2019


This is part one of how to use the tool hoshin in strategic planning. We will set the stage with some definitions, examine how strategic plans fail, …

Hoshin Kanri - Making Organization-Wide Metrics That Make Sense

August 16th, 2019


 How can does a #business create an integrated set of #metrics? Our new video shows how to use the concept of #hoshinkanri to make sure everyone is measuring the right #management metrics that align with what the …

Overview of the Performance Excellence Process

June 21st, 2019


This episode provides a high-level overview of a process to help a business or organization align its employees by creating an integrated set of metrics.

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