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183 EpisodesProduced by Kevin CraineWebsite

AIIM On Air explores the methods, technologies, processes, and people on the front lines of information management. Host, Kevin Craine

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Best Practices in IM for 2024

December 6th, 2023


Kurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and …

Records Management Migration to SharePoint

November 30th, 2023


Cham Tanh, Chief Technical Officer at Helux Systems, discusses best practices for migrating records management to Sharepoint.

Host, Kevin Craine

Guardians of the Future

November 1st, 2023


Kay Young, Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information …

Busting the "Transformation Myth"

October 15th, 2023


Rich Nanda from Deloitte Consulting discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is …

The Fourth Wave of Intelligent Document Processing

September 15th, 2023


Dan Lucarini discusses “The Fourth Wave of Intelligent Document Processing.” Dan is an industry analyst with Deep Analysis, a boutique research group focused on AI innovation for digital transformation. Dan is the lead …

Chris Surdak: AI and Intelligent Information Management

September 1st, 2023


Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information …

Dave Jones - AIIM Company of Fellows 2023

August 1st, 2023


Dave Jones, founder and CEO of Instinctive Solutions, talks about his recent induction into the 2023 AIIM Company of Fellows. 

Host, Kevin Craine


AIIM position on AI Accountability

July 20th, 2023


Tori Miller-Liu, CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability; a formal response to a request for comment from the U.S. National …

Rob Gerbrandt - The Future of Information Governance

July 15th, 2023


Rob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the …

Natalie Piispanen - Top Skills Information Management Professionals Need. Jeffrey Lewis - 2023 AIIM Company of Fellows

July 1st, 2023


Natalie Piispanen, Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also

John Newton - 2023 AIIM Award of Merit Recipient

June 15th, 2023


John Newton, co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit. Recipients of the Award of Merit have …

The Future of Records Management and AI

June 1st, 2023


Mimi Dionne, Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has …

AIIM23 Recap with Tori Miller-Liu

May 15th, 2023


Tori Miller-Liu, President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of …

New AIIM 2023 State of the Industry Watch Report

May 1st, 2023


Dave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions, an award-winning …

Legal Case Management with AI

April 15th, 2023


Sam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam …

PFU America Brand Changes from Fujitsu and Ricoh

April 1st, 2023


Scott Francis, Technology Evangelist from PFU America, discusses the recent branding change between Fujitsu and Ricoh. PFU’s document scanners had …

Uniting Data Intelligence with Human Judgment

March 15th, 2023


Paul Magnone discusses the book "Decisions Over Decimals" and how uniting data intelligence with human judgment can lead to better innovation, action …

AIIM President and CEO Tori Miller Liu

March 1st, 2023


AIIM President and CEO Tori Miller Liu discusses the new strategic direction of AIIM, how the industry is reimagining itself and innovating, and what to expect from the AIIM2023 conference coming up in April in New …

How To Stay Smart In A Smart World

February 1st, 2023


Gerd Gigerenzer discusses his book "How to Stay Smart in a Smart World." Gerd is Director Emeritus at the Max Planck Institute for Human Development and an award-winning author. He applies his expertise in behavioral …

Intelligent Document Processing and Digital Transformation

January 1st, 2023


Harvey Gross, Senior Vice President of Strategic Sales at Crawford Technologies, discusses intelligent document processing, process management and …

Convergence, Consolidation and Scaleability

December 1st, 2022


Russell Atkins, Sales Director - Service Bureaus at IRIS, discusses technology convergence, consolidation and scaleability. There has been a …

Email Capture and Enterprise Content Collaboration

November 1st, 2022


Tim Brady CEO at Colligo Networks discusses email capture and enterprise content collaboration, and how organizations can begin unlocking significant …

Thriving on Information Overload

October 19th, 2022


Futurist Ross Dawson discusses his book "Thriving On Overload" and five powers for success in a world of exponential information. Ross is a the …

Innvovations in Information Access and Analysis

October 1st, 2022


Sam Fahmy, CEO at Ripcord, discusses innovations that changing the game in information access and analysis. Ripcord uses robotics and deep machine learning to digitize, organize, and make your data accessible and …

Best Practices for Scanning and Data Capture

September 1st, 2022


Scott Francis,Technology Evangelist at Fujitsu, discusses best practices for scanning and data capture. Learn how Fujitsu scanners compliment cloud …

Demystifying Digital Transformation - Part 3

August 8th, 2022


Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to …

Connecting People with Business Processes

August 1st, 2022


AIIM had a recent conversation with Neil Walker and Jennifer Brady from TCG Process to discuss connecting people with business process. With over 6.3 billion smartphone users across the world, it’s no surprise that …

Demystifying Digital Transformation - Part 2

July 18th, 2022


Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to …

New IIM Approaches

July 1st, 2022


Adam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions …

Demystifying Digital Transformation - Part 1

June 27th, 2022


Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to …

Adapt to Win - Empower Your Business

June 1st, 2022


Annemarie Pucher, CEO of ISIS Papyrus Software, along with Rob Browne, Senior Manager of Project Quality Assurance, explore techniques and strategies for a customer-focused approach to low-code. Listen for applications …

Electronic Discovery Reference Model

May 1st, 2022


The Electronic Discovery Reference Model ( Global Advisory Council announced recently announced the release of the Information Governance Reference Model version 4.1. Eric Mandel, project trustee, discusses …

Digital Transformation in Insurance

April 1st, 2022


Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Team Lead, discuss digital transformation in the insurance industry. What exactly do we mean by Digital Transformation? How are insurance organizations …

Digital Transformation and Process Innovation

March 1st, 2022


Mike Mahon, CEO and President at Zia Consulting, discusses digital transformation and process innovation. Mike is a member of the AIIM Leadership …

Does Technology Rule Our Lives?

December 15th, 2021


Ben Pring, name one of the top tech thinkers to watch in 2020 by Thinkers 50, discusses his book "Monster" and how technology rules our jobs, lives, …

Information Access Drives Digital Transformation

November 15th, 2021


Kurt Thies, Vice President, Product Evangelist at Access, discusses how improved access to information drives digital transformation. Access is one of the fastest growing information management providers today. Kurt is …

Review of the AIIM 2021 State of the Industry Report

October 15th, 2021


Jed Cawthorne, Director of Product Management at NetDocuments discusses the AIIM 2021 State of the Industry Report. Jed was one of the CIPs who participated in the report. Listen to hear about the major findings of the …

Content Management and Hyper Automation

September 15th, 2021


Bob Estes, President and CEO of Reveille Software discusses content management, digital transformation, and hyper automation. Reveille is an industry leader in ECM Performance Optimization through intelligent …

Doing Agile Right

August 27th, 2021


Darrell Rigby, head of Agile and Global Innovation at Bain, discusses the book "Doing Agile Right" and ways companies can navigate change, scale …

The Care and Feeding of Bots

July 27th, 2021


Chris Surdak discusses his book "The Care and Feeding of Bots," and how to use robotic process automation successfully. Chris is a leading expert in …

The AI First Company

June 15th, 2021


Ash Fontana discusses his book "The AI-First Company," and how to compete and win with Artificial Intelligence. Ash became one of the most recognized startup investors in the world after launching online investing at …

The Accelerated Future of Work

June 1st, 2021


Jeff Schwartz, founding partner of Deloitte Consulting’s Future of Work practice, discusses his book "Work Disrupted" and the accelerated future of …

The Art of the Possible in IIM

May 15th, 2021


John Woolley joins Kevin Craine to discuss "The Art of the Possible" in Intelligent Information Management today. John is Director of Professional …

AI, Superhumans and the Next Economic Revolution

May 3rd, 2021


Author and researcher Alex Bates joins Kevin Craine to talk about AI, superhumans and the next economic revolution. Alex is the author of "Augmented …

Content Management to Unlock Productivity

April 15th, 2021


Tim Brady, Chief Executive Officer at Colligo, discusses content management approaches that brings about more efficient capture of information, and …

How AI and the Next Generation of the Cloud will Radically Transform Business

April 1st, 2021


Author and Futurist Tom Koulopoulos joins Kevin Craine to discuss how Artificial Intelligence, the next generation of the Cloud, and abundance …

Start Small, Grow Big

February 15th, 2021


Martin Birch discusses information management strategies to help organizations thrive in these challenging times. Martin is the CEO and President of …

Adaptablity and Access

February 1st, 2021


Jason Burian, VP Product Development Knowledge Lake, discusses the key aspects of process adaptability and information access. Jason is a member of the AIIM Leadership Counsel and an expert in document process …

Making Large Scale Change Happen

January 15th, 2021


Bill Schaninger, a Senior Partner at McKinsey and a global leader of their Organization Practice, discusses his best-selling book, co-authored with Scott Keller, "Beyond Performance 2.0 - A Proven Approach to Leading …

IIM in the New Norm

January 1st, 2021


Kyle McNabb joins Kevin Craine to discuss IIM in the new norm. Kyle is SVP of Product Marketing for ASG Technologies and a member of the AIIM …

Best of 2020

December 15th, 2020


In this special Best Of 2020 episode we hear excerpts from many of the interviews we’ve done over the past 12 months -- a great sampling of the great guests featured on AIIM On Air this year. 

Hear Dr. Michelle Rosen, …

Low Code Apps for Financial Services

December 1st, 2020


Guy Mettrick, Industry Lead for Financial Services at Appian Corporation, discusses low code application development for financial services. Guy warns us that financial institutions need to respond in an incredibly …

IIM using a Digital Mailroom and More

November 15th, 2020


Bob Fresneda discusses the challenges and opportunities today in document process automation and IIM. Bob is President of US Operations at TCG Process and a member of the AIIM Leadership Council. Bob lends his advice …

The New Norm of IIM State and Local Government

November 1st, 2020


Marni Carmichael, Director of Product Marketing at ImageSource, discusses enterprise content management and digital transformation in state and local government operations. She suggests that engaging managed service …

Are You Data Rich, or Data Poor?

October 15th, 2020


Greg Council, member of the AIIM leadership council and VP Marketing and Product Management with Parascript discusses document processing automation and Machine Learning. Greg is an expert in digital transformation …

Office Re-Entry in Times of COVID

October 14th, 2020


Sue Trombley, Managing Director of Thought Leadership at Iron Mountain, discusses office re-entry, remote work, the challenges and opportunities of the new normal of business today. She provides a recap of the recent …

Think Beyond the Bucket

October 1st, 2020


Jason Cassidy, Founder and CEO of Shinydocs, returns to AIIM On Air to discuss the current challenges and opportunities in information management today. Jason is a member of the AIIM Leadership Council and an expert at …

Managing Modern Records, Managing Modern Teams

September 15th, 2020


Regina Martin, Records Manager at Howard County Government from Columbia, Maryland discusses the challenges of being a records manager in a local …

AIIM Member Spotlight with Jim Ongena

September 1st, 2020


AIIM member spotlight with Jim Ongena from Cresyl. Hear a summary of his presentation from AIIM20 in Dallas. Also, from the AIIM archive, the story of how Qualcomm worked with Automation Anywhere to improve and automate …

Opportunities in IIM

August 15th, 2020


Wasim Khan, Chief Digital Officer at Ripcord, discusses the opportunities and challenges in IIM today. Explore remote work, legacy system migration, and targeted automation in applications like HR, Finance and others.

Mike Steep, executive director of Stanford University’s Disruptive Technology & Digital Cities Program

August 1st, 2020


Mike Steep, Executive Director of Stanford University’s Disruptive Technology & Digital Cities Program, discusses his book "First Light of Day: A …

Elana Fate, Records Manager with MISO Energy from AIIM20

July 15th, 2020


Elana Fate, Records Manager at MISO Energy from AIIM20 in Dallas. Elana talks about the current challenges and opportunities in IIM in the energy industry. Also, from the AIIM archive, a session with Hyland Software and …

The Impact of a Pandemic on Information Governance

July 1st, 2020


Sue Trombley Director, Global Engagement at Iron Mountain, discusses the impact of the COVID-19 pandemic on Information Governance. Also, hear an AIIM member case study from Alogent and their recent efforts with Silver …

Wasim Kahn from Ripcord

June 15th, 2020


This week features an interview from AIIM20 in Dallas with Wasim Kahn, Chief Digital Officer at Ripcord exploring documents, information management and digital transformation. Also hear another AIIM On Air case study …

Karen Loftis from Highland - Also how to Stay Cyber Safe while Working from Home

June 1st, 2020


AIIM member spotlight interview with Karen Loftis, Director of Industry Product Management at Hyland. Plus tips from the experts to stay cyber-safe while working from home. Also, here a AIIM member case study of how …

Samara Carter AIIM Member Spotlight - Author Olivier Blanchard

May 15th, 2020


Samara Carter, University Records Officer at George Mason University joins us in another AIIM Member Spotlight interview. Also author and futurist Olivier Blanchard discusses his book HUMAN/MACHINE - The Future Of Our …

From AIIM20 - Low Code, Legacy Replacement

May 1st, 2020


Dave Jones and Stephan Donze from AODocs visit with Kevin Craine from AIIM20 discussing low code app development and replacing legacy systems. Plus, AIIM member case study featuring Freeport LNG and Shinydocs.

Convergence of Content and Automation; Strategic Considerations for IG Audits

April 15th, 2020


Interviews from AIIM20 in Dallas. AIIM member Andrew du Fresne discusses his recent masters thesis "The Effectiveness of IG audits on Organizations." Eileen Lowry, Director of Digital Business Automation for IBM, …

The Evolution of IIM from AIIM20, plus Machine Translation

April 1st, 2020


Jason Cassidy from Shinydocs discusses the evolution of IIM from AIIM20. Also Jane Hendricks from SDL discusses the developments and advantages of …

Stephan Donze - Kris Saether - Pepsi ABBYY case study

March 15th, 2020


Stéphan Donzé, Chief Executive Officer at AODocs talks about next generation document management and the new technologies and approaches driving …

AIIM20 Event Preview

March 1st, 2020


Michelle Rozen discusses her upcoming keynote session at AIIM20 How to Hit the Change Button – leading forward through change. Also on the show, Natalie Austin, Records Manager at Atlanta Housing will give a preview of …

AIIM20 session preview - Plus "Best Of AIIM19" session with Pacific Life

February 15th, 2020


Kevin Craine talks with Tod Chernikoff, Information System Development Analyst at Navy Federal Credit Union, about his upcoming session at AIIM20. Plus from the AIIM Archive a "Best Of AIIM19" session with Riley McIntosh

IIM in Pharma, plus steps to conduct a successful Proof of Concept

February 1st, 2020


John Kain, VP of Consulting Services for Montana and Associates discusses IIM in the Life Sciences and Pharmaceutical industries. Richard Medina, …

The Evolution of IIM and Privacy, plus Next-Gen Workflow Tools

January 15th, 2020


Brenda Barnhill, Director & Consulting Specialist, Montaña & Associates, discusses the evolution of records management and privacy, and what …

Setting a 20/20 vision for 2020

January 3rd, 2020


Peggy Winton, President of AIIM, will share the latest perspectives within our industry that illustrate how Intelligent Information Management has …

Translating Innovation into Improvements in IIM

December 15th, 2019


With all the developments in technology and changes in process and workflow these days, it can be difficult to translate innovation into …

The Evolution of Records Management

December 1st, 2019


Kevin Craine is joined by Peggy Winton, President of AIIM, Dwight Griesman, SVP of Marketing at Access, and John Montana, CEO of Montana and …

21st Century Collaboration with Microsoft Teams

November 15th, 2019


Greg Milliken, SVP, Strategic Alliances at M-Files discusses twenty-first century collaboration using Microsoft Teams, a unified communications …

Are We Ready to Go Paperless?

November 1st, 2019


Steve Weissman from the Holly Group talks with Kevin Craine about ways to overcome the remaining barriers to "going paperless." Plus Walter Koch, CEO …

Advice from the AIIM Community Forum

October 15th, 2019


In this episode we explore some great advice and information being shared recently on the AIIM Community Forum. Daniel Anderson, a Recent graduate …

"I Am AIIM" - Focus on the Transportation Industry

October 1st, 2019


In this episode we continue our "I Am AIIM" series of interviews with members of the community to explore the current challenges and opportunities in …

IIM in the Utilities Industry

September 15th, 2019


Joanna Hammerschmidt and John Daly discuss IIM in the utilities industry in this continuing series of "I Am AIIM" member interviews. Joanna is a records and information management coordinator at WaterOne, an independent …

Guest - Sue Trombley - Iron Mountain

September 5th, 2019


Sue Trombley, Managing Director of Thought Leadership at Iron Mountain, talks with Kevin Craine about best practices in Records Information Management. Sue will be part of an upcoming webinar from Iron Mountain on …

Managing the Cycle of Change

August 15th, 2019


Kevin Craine explores "The Cycle of Change", the natural and inevitable cycle of emotions that people have when faced with large scale change. Resistance to change is often a more troubling problem than even the most …

Content Services, AI and Superhuman Innovation

August 1st, 2019


Rikkert Engels, CEO of Xillio, discusses best practices in content services and how Xillio is helping IIM professionals innovate and improve. Plus, best-selling author Chris Duffey talks with Kevin Craine about his new …

Women in Information Management with Heather Newman

July 15th, 2019


Heather Newman talks with Kevin Craine about the Women in Information Management Community at AIIM. WIIM's purpose is to inspire, connect, and advance women in information management. The group works to provide support …

The Metamorphosis of Content Services

July 1st, 2019


Stephen Ludlow, VP of Product Marketing at OpenText, discusses the changing strategies and approaches to content services. Stephen is a featured presenter, along with AIIM President Peggy Winton, for the upcoming …

Intelligent Information Management

June 15th, 2019


John Herring, president and CEO at Fasoo, discusses intelligent information management and how Fasoo is helping companies with unstructured data …

What to expect from new CIP training from AIIM

June 1st, 2019


Jesse Wilkins, Director of Certification at AIIM, discusses the new CIP certification training program coming this month. Why the update, what is new, and how can you prepare to take the exam?  Find out in this episode. …

IIM, Automation and AIIM Board Review

May 15th, 2019


Kramer Reeves, new member of the AIIM Board of Directors and Director of Global Marketing for IBM Automation, talks with Kevin Craine at AIIM19 about Intelligent Information Management and automation. Also outgoing …

AIIM19 Recap - Michael Genovese from Broadridge Financial

May 1st, 2019


Kevin Craine interviews Michael Genovese, VP at Broadridge Financial, about their recent IIM efforts and their partnership with Systemware. Plus Jessica Hill-Johnson discusses the adoption of RPA at Qualcomm, and roving …

AIIM19 recap, plus Kris Saether from Xait Porter

April 15th, 2019


Kevin Craine interviews Kris Saether from Xait Porter about cutting edge co-authoring tools and strategies. Plus, various roving interviews from …

IMM in Oil and Gas, plus innovations from ELO

April 1st, 2019


Wesley Dopkins Product Evangelist at ELO Digital Office joins Kevin Craine to discuss how organizations are planning for and implementing systems that make a difference in the age of digital transformation, and what …

Digital Revolutionaries - AIIM19 Keynote Preview

March 15th, 2019


Author Greg Verdino speaks with Kevin Craine about his upcoming keynote address at AIIM19, "Digital Revolutionaries - How the Boldest Businesses Tap …

Customer Experience and Digital Transformation - AIIM19 Keynote Preview

March 1st, 2019


Author and Futurist Blake Morgan joins Kevin Craine to discuss her upcoming keynote at AIIM19 that explores customer experience and digital transformation. Blake is the author of the book “More is More: How The Best …

AIIM Research on Machine Learning - Spending in 2019

February 15th, 2019


John Mancini, Chief Evangalist at AIIM, discusses the new industry watch report "Leveraging Deep Learning and Machine Learning Techniques. Is all the excitement real or just hype? What processes are targeted for ML, and …

Using PDF for Digital Transformation, plus IIM challenges in the legal profession

February 1st, 2019


Derek Gerber from ActivePDF discusses using PDF as a tool for digital transformation, as well as his experience as a member of the AIIM Executive …

AIIM's vision for IIM and the Year Ahead

January 15th, 2019


Peggy Winton, President and CEO of AIIM discusses the vision for AIIM in 2019. Why was it important to adopt "Intelligent Information Management" as a replacement for ECM? What critical components make up IIM? And what …

IIM in 2019 and the New Smart Machine Age

January 1st, 2019


Kevin Craine speaks with Greg Milliken, SVP of Marketing at M-Files about Intelligent Information Management in 2019 and how technologies like AI …

"I Am AIIM" with Lorne Rogers, plus author Marc Vollenweider

December 15th, 2018


Kevin Craine speaks with Lorne Rogers, an information management consultant with Aria consulting, in our ongoing "I Am AIIM" interviews. Lorne …

"I Am AIIM" with Susan Gleason, plus Dr. John H. Johnson

December 1st, 2018


Kevin Craine speaks with AIIM member Susan Gleason, Manager of Records and Information Governance at Shipman & Goodwin about information management challenges in legal services. Plus Dr. John Johnson discusses his …

I Am AIIM interview series, plus winning the Cyber Wars

November 15th, 2018


Carah Koch, Director of Enterprise Content Management for the Metropolitan Council in Minneapolis visits for the first in a series of "I Am AIIM" …

IMM with SharePoint, plus Merging Technologies and People For The Workforce Of The Future

November 1st, 2018


Robert Bogue discusses his new AIIM training course on implementing information management using SharePoint. Plus Kevin Craine interviews best-selling author and futurist, Alexandra Levit discusses her new book "

Focus on AIIM CIP

October 15th, 2018


In this episode we focus on the AIIM CIP program. What is the CIP exam like? How can you best prepare? And what is the value of having a CIP? We'll find out with two brand new recipients: Jill Stelter, Enterprise …

AIIM Training on AI and Emerging Technologies

October 1st, 2018


Kevin Craine speaks with Alan Pelz-Sharpe about the development of a new AIIM training course on Artificial Intelligence. Learn what to expect and how the program can help. Also on the show is Lorelei Chernyshov, …

AIIM Leadership Council Feedback on AI, Digital Transformation and Machine Learning

September 15th, 2018


AIIM Leadership Council members Rafael Moscatel and Claudio Chaves join Kevin Craine to discuss the recent AIIM Leadership Council Summit events and developments in Artificial Intelligence, Digital Transformation and …

66: First Time AIIM18 attendees Sten Soderberg and Craig Hatfield

September 1st, 2018


Episode 66 - Kevin Craine speaks with new AIIM member Sten Söderberg about the evolution of IIM and the upcoming challenges. Also, Craig Hatfield

65: The Continuing Implications of the GDPR

August 15th, 2018


Episode 65 - The General Data Protection Regulation went into effect last May, but the challenge isn’t over. Many organizations are still struggling …

64: Women in Information Management

August 1st, 2018


Episode 64 - Kevin Craine speaks with AIIM members Connie Prendergast and Amy Harrelson. Both are members of the AIIM Women in Information Management (WIIM) community. What is WIIM? Why is it important? And what …

63: AIIM18 Review

July 15th, 2018


Episode 63 - Kevin Craine speaks with a variety of attendees at AIIM18 including keynote speaker Mike Walsh, Kathy Malloy records and information manager for the Federal Home Loan Bank of Chicago. Hear Torey Hunt from …

62: AIIM CIP Certification

July 1st, 2018


Episode 62: Kevin Craine speaks with three AIIM CIP recipients about their experience earning and using the certification. "CIP" stands for "Certified Information Professional" which covers a professionally designed …

61: What is IMM? AIIM Training. and the AIIM Women in Info Management Community

June 15th, 2018


Episode 61 - Kevin Craine speaks with AIIM Leadership Council member David Jones. Also interviews from AIIM18 with Susan Brown from McMillan Learning about AIIM Training, plus AIIM Women in Information Management …

60: More from AIIM18 - Digital Transformation in the Age of Artificial Intelligence

June 1st, 2018


Episode 60 - More interviews from AIIM18. Kevin Craine talks with keynote speaker Mike Walsh about digital transformation in the age of Artificial Intelligence. Also in this episode are interviews with AIIM LC member 

Deep Analysis with Alan Pelz-Sharp

May 15th, 2018


Kevin Craine speaks with Alan Pelz-Sharp about his new training course for AIIM. Alan is the Founder and CEO of Deep Analysis and a past member of the AIIM board of directors. You’ve seen him in places like the Wall …

59: AIIM18 report - Bryce Austin on Cybersecurity

May 1st, 2018


Episode 59 - Kevin Craine speaks with  AIIM18 keynote Bryce Austin about his book "Secure Enough?" and 20 questions on cybersecurity for business owners and executives. Businesses today are at a new turning point. …

58: Digital Preservation Strategies

April 15th, 2018


Episode 58 - Kevin Craine speaks with Mike Quinn about digital preservation strategies and technologies. Will your digital information archive be …

57: Electronic Records Modernization at the National Archives; GDPR preparation

April 1st, 2018


Episode 57 - Kevin Craine speaks with Lisa Haralampus, Director, Records Management Policy and Outreach at National Archives and Records …

56: AIIM GDPR Member Community

March 15th, 2018


Episode 56 - Kevin Craine speaks with Greg Reid from AIIM's Board of Directors about the GDPR member community. Find out what purpose is for the …

55: What is the AIIM ECM Member Community?

March 1st, 2018


Episode 55 - Kevin Craine speaks with Alan Weintraub and Tom Wellman about the AIIM ECM Member Community. Alan will be inducted into the AIIM Company of Fellows at AIIM18, and Tom is the records manager for the Florida …

54: AIIM18 Speaker Preview - Susan Sherrouse - Gina Smith

February 15th, 2018


Episode 54 - AIIM 18 speakers Susan Sherrouse and Gina Smith talk with Kevin Craine about their upcoming presentations. Susan is a Principle Project Manager at Fluor, and explores the unique information challenges …

53: Intelligent Information Management in Government, Healthcare and Utilities

January 30th, 2018


Episode 53 - Kevin Craine speaks with John Daly, Information Governance Manager at the Metropolitan St. Louis Sewer District, about his current …

52: Name change at AIIM, New Perspectives on Intelligent Information Management

January 15th, 2018


Episode 52 - Kevin Craine speaks with Peggy Winton, CEO at AIIM, about the new name change and what to expect from the association in 2018. Board Chair Mark Patrick discusses Intelligent Information Management and …

51: 2018 Banking Technology Predictions

January 3rd, 2018


Episode 51 - Kevin Craine speaks with Sid Probstein, CTO and Vice President of Solution Delivery with AI Foundry about his 8 for '18 Banking …

50: Info Mgt in the Cloud, plus AIIM Training for 2018

December 15th, 2017


Episode 50 - Steve Behm, VP of Sales Americas at DocuWare discusses intelligent information management in the cloud and document automation. Jesse Wilkins, Director of Professional Development at AIIM discusses AIIM …

49: How Digital Disruption is Driving Better Decisions - Part Two

December 1st, 2017


Special Episode - Part Two - How Digital Disruption is Driving Better Decisions. AIIM Analyst Thomas LaMonte speaks with Sid Probstein who is CTO and …

48: How Digital Disruption is Driving Better Decisions - Part One

November 18th, 2017


Special Episode - Part One - How Digital Disruption is Driving Better Decisions. AIIM Analyst Thomas Lamonte speaks with Sid Probstein who is CTO and …

47: Bob Larrivee AIIM Research, Sid Probstein, AI Foundry Pt 1 - Big Data, Analytics & Machine Learning

November 15th, 2017


Episode 47 - Bob Larrivee, VP of Research at AIIM, discusses the new Industry Watch Report "Improving Business Operations in 2017 and how companies are using data capture to boost their efficiency and success. Also, …

45: We Celebrate 250k Downloads!

October 13th, 2017


Episode 45 - Peggy Winton joins us to celebrate 250,000 downloads!  Peggy is the President and CEO of AIIM International and discusses the growing …

44: Data Security, GDPR and ECM in Life Sciences

October 1st, 2017


Episode 44 - Greg Reid from the AIIM Board of Directors discusses issues surrounding data security, the EU's GDPR and privacy regulations, and the …

43: Special Episode - Lessons Learned from Three Decades of ECM Experience (3/3)

September 23rd, 2017


Episode 43 - Part 3 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include …

42: Special Episode - Lessons Learned from Three Decades of ECM Experience (2/3)

September 16th, 2017


Episode 42 - Part 2 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include …

41: Special Episode - Lessons Learned from Three Decades of ECM Experience (1/3)

September 9th, 2017


Episode 41 - Part 1 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include …

40: Bob Larrivee on InfoGov, Seth Mirren on Digital Disruption, ECM report on IMM for Banks

August 15th, 2017


Episode 40 - Bob Larrivee discusses the new AIIM Industry Watch Report on Information Governance and Compliance. Author Seth Mirren discussed Digital Disruption on Wall Street. Kevin Craine gives an ECM Executive Report …

39: Alan Pelz-Sharpe - John Johnson -- on Analytics, Big Data, and Artificial Intelligence

August 1st, 2017


Episode 39 - Alan Pelz-Sharp, Founder and CEO of Deep Analysis, discusses Artificial Intelligence and its emerging influence in the information management space. Also, author John Johnson, PhD discusses his book "

38: Rich Howarth from IBM Part Two on analytics - Edward Hess, author of The New Smart Machine Age on robotics

July 15th, 2017


Episode 38 - Professor Edward Hess discusses The New Smart Machine Age and where humans fit in. Will smart machines and robots start taking our jobs? What can we do to prepare for the inevitable transformation to …

37: Bob Larrivee on BPM, GDPR - Rich Howarth on innovations in analytics & cognitive capture

July 1st, 2017


Episode 37 - Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International, discusses the new AIIM Industry Watch Report Business Process Automation 2017 – Designing an Intelligent Workplace

36: John Mancini on Intelligent Information Management

June 17th, 2017


Episode 36 - John Mancini, Chief Evangelist at AIIM International, discusses the term "Intelligent Information Management," and why AIIM believes this is the new direction and heading for the Enterprise Content …

35: Challenges in Oil & Gas - Avoid "Brain Drain" w/ AIIM ELC members Sanooj Kutty and David Trask

June 5th, 2017


Episode 35 - Sanooj Kutty and David Trask, both members of the AIIM Executive Leadership Council speak with Kevin Craine about the unique challenges of intelligent information management from two perspectives. Sanooj …

34: Reynold Leming on the GDPR and Data Protection

May 30th, 2017


Episode 34 - Reynold Leming from Informu Solutions discusses the EU General Data Protection Regulation (GDPR) and why it is the most important change …

33: AIIM17 First Time Review and Mind+Machine Analytics

May 15th, 2017


Episode 33 - Author Marc Vollenweider discusses his new book Mind+Machine and how the human mind must (and will) interact with machines and analytics …

32: Perspectives on Information Management: Guests, Tom Motzel and Paul Engel

May 1st, 2017


Episode 32 - Interviews with Tom Motzel and Paul Engel, both inducted into the AIIM Company of Fellows at AIIM17 in recognition of distinction for …

AIIM Industry Watch Report - State of the Industry 2017

April 3rd, 2017


An executive summary of the AIIM Industry Watch Report - State of the Industry 2017 - Are businesses digitally transforming or stuck in neutral. Hear about new research from AIIM and survey responses on digital …

30: Mike Alsup AIIM17 Award of Merit Recipient

March 27th, 2017


Episode 30 - Mike Alsup, Sr. Vice President and Founder at Gimmal Group, discusses is recent receipt of the AIIM Award of Merit at #AIIM17 and his 30 year perspective on the ECM industry.

Host, Kevin Craine

29: Charlene Cunniffe and using LEAN in Records Management (an AIIM17 Preview)

March 7th, 2017


Episode 29 - Charlene Cunniffe, Associate Director, Information & Records Management at Sanofi, discusses her upcoming presentation at AIIM17 "Facilitating Business Process Improvement in Information Management.

28: "Paper-Light" at the AMA - Integration of Multiple RIM Systems; Zasio on best-of-breed approach

March 3rd, 2017


Episode 28- Allen Podraza, Director of Records Management and Archive from the American Medical Association discusses their efforts to become "paper-light". Warren Bean, Systems Engineer from Zasio Enterprises discusses …

27: Intelligent Info Management - Capture Systems

February 15th, 2017


Episode 27 - Intelligent Information Management with Bob Larrivee, VP of Research at AIIM. Also, a new ECM executive report "The Five Questions to Ask Before Buying a Capture System."

Host, Kevin Craine

26: AIIM17 Session Preview on Knowledge Mgmt & IoT, Analytics & Artificial Intelligence; Content Services

January 31st, 2017


Episode 26AIIM17 speakers Kate Pugh from Columbia University discusses knowledge management and the internet of things and Joe Mariano from …

25: AIIM17 Preview on project mgmt & SharePoint; AIIM research "Simple Enterprise"

January 13th, 2017


Episode 25 - Gordon Brown from the Atlanta Housing Authority previews his presentation for AIIM17 about Scrum project management and SharePoint. Thomas LaMonte, Analyst of Market Intelligence, discusses AIIM research on …

24: 2017 Predictions plus Bob Larrivee on 2017 AIIM Research

December 15th, 2016


Episode 24 - Bob Larrivee discusses AIIM research for 2017. Host Kevin Craine has five predictions for the new year. Explore trends like analytics, the Internet of Things, Internet shutdowns and more.

Presented by AIIM …

23: Going Paper Free at AIIM, plus Infonomics

December 1st, 2016


Episode 23 - Felicia Dillard, CFO at AIIM, discusses specific steps AIIM is taking to become paper free. Also, Randy Krotowski, former CIO at Chevron …

AIIM Industry Watch Audio Report - Content Analytics

November 30th, 2016


AIIM Industry Watch Audio Report - Content Analytics - Automating processes and extracting knowledge. From the AIIM research desk. Be sure to download your copy of this report at

Underwritten by: …

AIIM Research Audio Report - Managing Content Beyond the Corporate Walls

November 30th, 2016


AIIM Research Audio Report - Organizations are faced with the challenge of providing a flexible and secure environment supporting the agile needs of their remote workforce, partners, and clients. This audio report …

22: Analytics and Cognitive Computing; More on Going Paper Free. With Andrea Chiappe, Claudia Kieran

November 16th, 2016


Episode 22 - Andrea Chiappe, Director of Innovation at Systemware, discusses opportunities in the convergence of analytics, cognitive computing and machine learning. Plus Claudia Kieran, Corporate Senior Accountant at …

21: ECM in the Insurance industry

November 1st, 2016


Episode 21: Dan Antion, VP Information Services from American Nuclear Insurers, discusses the specific challenges managing information in a highly …

Paper Free in 2016 - AIIM Industry Watch - Bob Larrivee shares research findings

October 14th, 2016


Bob Larrivee discusses the new AIIM Industry Watch Report "Paper Free in 2016" and summarizes some of the key findings and statistics from the …

Infonomics with Reynold Leming - Measuring the value of information

October 13th, 2016


Reynold Leming from the UK Information and Records Management Society discusses the new AIIM white paper Infonomics - How Do You Measure The Value of …

AIIM Industry Watch - Paper Free in 2016

October 4th, 2016


AIIM Industry Watch - Paper Free in 2016 - Are we there yet?

By Bob Larrivee, VP, AIIM Market Intelligence  -  Kevin Craine, Narrator

Audio version of the AIIM Industry Watch research paper. Download the paper's summary …

Special Episode on BPM - AIIM Industry Watch Webinar

September 22nd, 2016


Special Episode on BPM - AIIM Industry Watch webinar with chief analyst Bob Larrivee on process improvement (and BPM) with guest Adam Storch, Vice …

Special Episode -- AIIM Industry Watch Webinar on SharePoint

September 8th, 2016


Special Episode on SharePoint - Bob Larrivee, chief analyst at AIIM, conducts this webinar with guests Barry Jinks, President & CEO at Colligo …

Using a SharePoint Center of Excellence w/Marc Solomon, and more

September 1st, 2016


Episode 18 - Guest Marc Solomon discusses using a SharePoint Center of Excellence at his insurance company (and the value to marry the business …

New AIIM SharePoint research with Bob Larrivee

August 15th, 2016


Bob Larrivee discusses new AIIM Industry Watch research on SharePoint. Kurt Neumann and Laurie Fischer from AIIM16. Also: Five Questions to Ask before you Buy a Capture System.

Host, Kevin Craine

AIIM Research - SharePoint 2016

August 5th, 2016


AIIM Research - The Impact of SharePoint 2016

By Bob Larrivee, VP, AIIM Market Intelligence  -  Kevin Craine, Narrator

Audio version of the AIIM Industry Watch research paper. Download the paper here. Or download the …

AIIM Research - Process Improvement and Automation, a look at BPM

August 5th, 2016


AIIM Research Report - Process Improvement and Automation, a look at Business Process Management user perceptions and expectations.

By Bob Larrivee, VP, AIIM Market Intelligence  -  Kevin Craine, Narrator

Audio version …

ECM Industry Standards - and how they can help orgs like yours

July 29th, 2016


Special Episode - ECM Industry Standards. What is the value and importance of standards in our industry? What are the best practices we should be …

ECM in Universities -- Priscilla Emery From AIIM16 Part 2

July 15th, 2016


ECM in Universities. Hear Graham Snow, Corporate Records Manager at Plymouth City Council, and James Balter, Director of Enterprise Content Management at University of Miami discuss ECM strategies in the university …

AIIM16 Report 3 - improving your processes, and more

July 1st, 2016


AIIM16 Report 3 -Part one of an interview with Priscilla Emery (people are transformative to the business) from AIIM16. Plus comments from vendor/supporters Kevin Ells, Katie Alberti, Kevin Werwie, and Ian Story, also …

BPM Is Imperative: Bob Larrivee Explains AIIM Research

June 20th, 2016


Join AIIM’s chief analyst Bob Larrivee as he features findings from our latest research. He’ll put some issues into context and help you identify your imperative to help your business thrive. (Audio file from recent …

Kevin Parker, Chris Walker; trends in Mobile Capture, InfoGov, and SharePoint

June 14th, 2016


Interviews with Kevin Parker (get SharePoint useful, usable, and used) and Chris Walker (treat content as an asset), and an executive report on

AIIM Research Report on BPM - Russ Stalters - The Changing Landscape of ECM

June 2nd, 2016


Russ Stalters interview part two. Bob Larrivee on new the new AIIM research report on Business Process Management (BPM) and Process Improvement. The changing landscape of ECM.

Host, Kevin Craine

AIIM16 Report 2 - More Interviews

May 10th, 2016


More live interviews and reporting from AIIM16 in New Orleans. Hear interviews with presenters Duff Johnson and Russ Stalters, as well as board members Anthony Peleska and Dan Antion. Plus live interviews with AIIM …

AIIM16 Report 1 - Live from AIIM16

May 3rd, 2016


Live interviews and reporting from AIIM16 in New Orleans. Hear interviews with Keynote speakers and authors Jacob Morgan and Erik Qualman, as well as John Mancini and Thornton May. Experience some of the excitement from …

From AIIM16: Hubert Dorsainvil and Gretchen Nadasky - innovation in Litigation Support and RM

April 26th, 2016


Hubert Dorsainvil, Director Litigation Support & Records Mgmt at A&E Television Networks and Gretchen Nadasky, Manager at Optimity Advisors, discuss their joint presentation at AIIM16, entitled: The E3 Method …

Peggy Winton - AIIM16, AIIM growth, and her new role at AIIM

April 15th, 2016


Peggy Winton, Chief Operating Officer at AIIM discusses how everyone on the front lines is an Information Professional, the upcoming AIIM16 …

John Mancini - AIIM16 and his new role at AIIM

April 7th, 2016


John Mancini, President at AIIM, discusses the upcoming AIIM16 conference as well as his transition to a new role at AIIM. Hear the story of his …

Jesse Wilkins - AIIM16 and AIIM Training

April 7th, 2016


Jesse Wilkins Director, Professional Development at AIIM, discusses the upcoming AIIM16 conference as well as the various ongoing training programs …

Jesse Wilkins - AIIM16 and AIIM CIP Certification

April 7th, 2016


Jesse Wilkins, Director or Professional Development at AIIM, discusses the upcoming AIIM16 conference as well as AIIM's CIP Certification Program. …

Bob Larrivee discusses AIIM16 and AIIM Training

April 6th, 2016


Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International discusses the upcoming AIIM16 conference in New Orleans as well as AIIM training and the CIP certification program. Hear about …

Bob Larrrivee discusses AIIM16 and AIIM Market Intelligence

April 6th, 2016


Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International discusses the upcoming AIIM16 conference in New Orleans as well as ongoing AIIM Market Intelligence. Hear about the current ECM …

Tony Paille discusses AIIM16

April 5th, 2016


Tony Paille, Director of Marketing at AIIM, discusses the upcoming AIIM16 conference in New Orleans. Some great keynotes are planned, as well as a number of valuable training and educational sessions. Find out more in …

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