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Episode 16 - Washington DC Visit and the Equifax Data Breach Settlement


Episode description

After visiting Washington DC with the NAMA Association to meet with congressmen and senators, we review the process for meeting the legislators' staff and we discuss the monuments in Washingon, DC, the Smithsonian and the great atmosphere in the Nation's Capital.  We also discuss the Equifax data breach, how you can claim your $125 and what you should be doing to monitor your credit and freeze & unfreeze your credit information.

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Episode 17 - Use Office 365 to Collaborate in your Business

September 2nd, 2019


After coming to grips with the fact that we will only receive pennies in comparison to the $125 offered in the Equifax Data Breach settlement, we discuss the Office 365 platform. The suite of apps is amazing for …

Episode 15 - Who do you want to be at the end of the summer?

June 26th, 2019


We discuss the word behave and break it down to Be & Have as taught by Gene Zannetti of  You have to focus on who you want to be rather than what you want to have.  This can be applied to …

Episode 14 - Data is everywhere. What data is important to you?

May 31st, 2019


Big Data, Artificial Intelligence (A.I.) and Business Intelligence (B.I.) are becoming household names and are being associated with every report …

Episode 13 - LIVE! Sometimes doing less is more. The riches are in the niches.

May 9th, 2019


In this first Live recorded version of the podcast, John discusses how his business partners decided to reduce the amount of custom projects sold and …

Episode 12 - Expect the Unexpected to Better Process Unplanned Change

April 12th, 2019


The only guarantee is that things will change.  This is true of your career and business and in your home life.  We discuss how an unplanned change …

Episode 11 - Spring Cleaning, LetGo, Ebay & Amazon

April 1st, 2019


Spring is a great time of year to get another fresh start on business goals and also on personal goals.  Its time to have a planning session to review your goals and adjust your plan to get back on track.  We discuss …

Episode 10 - Voicemail has no place in a voice driven world

March 23rd, 2019


Based on the feedback from the previous episode, we learned that most people prefer communicating via text message.  We also learned that people overwhelmingly despise voicemail.  How ironic that in an age becoming …

Episode 9 - Communicating More Effectively & Expanding How You Can be Contacted

March 14th, 2019


Have you ever missed out on something because you weren't communicated with effectively or have you heard the excuse, "Nobody told me!" from your …

Episode 8 - Tips to get started protecting yourself and your business from hackers

March 8th, 2019


Cyber criminals are working 24/7 to infiltrate your e-mail, social media accounts and business networks.  Although most people say that data security is a high priority to them, their behavior does not match their …

Episode 7 - Step Out of Your Comfort Zone

February 28th, 2019


Your comfort zone can hold you back from trying an activity that will provide you with great joy and have a positive impact on your relationships at …

Episode 6 - Complaints are a Gift! Convert a Complaint into an Opportunity.

February 21st, 2019


After receiving a complaint from a customer, we are given the opportunity to regroup, restart and show our best work.  Only 1 in 25 dissatisfied customers will ever complain.  The same may be true for unhappy employees. …

Episode 5 - LinkedIn and Wine Tasting selections from Piedmont, Italy.

February 14th, 2019


How well people know you dictates whether or not they will say hello to you or approach you when you meet in public.  John discusses how his use of LinkedIn to tell his story lead to memorable in person encounters at a …

Episode 4 - Focus, Emotional Intelligence & Exercising Empathy

February 7th, 2019


We underestimate how much personal information everyone is exposed to throughout the workday and how that affects everyone's mood and focus throughout the day.  We discuss self awareness, emotional intelligence, …

Episode 3 - Flat Lined Friday & How to Leverage 7 Habits & GTD tips

January 31st, 2019


John discusses how an attempt to take a day with an empty calendar backfired.  He applies some of the teachings from The 7 Habits of Highly Effective People course by Stephen Covey and the book Getting Things Done by …

Episode 2 - NRF Show, Alibaba, AmazonGo & A.I.

January 24th, 2019


This episode is a discussion on some of the very cool innovations from the 2019 NRF (National Retail Federation) Show.  John discusses how Alibaba …

Episode 1 - Podcast Introduction

January 18th, 2019


This episode is an introduction to the podcast and the host, John Hickey.  After a brief background, John introduces listeners to his business and personal history and reviews the goals of the podcast.  

For anyone who …

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